1.
After the huddle, the leader does a ______________ on the problem that was chosen
Explanation
The phrase "go and see" refers to a problem-solving technique where the leader physically goes to the location where the problem occurred or is currently happening. By observing the situation firsthand, the leader can gather accurate information, identify the root causes of the problem, and make informed decisions on how to address it. This approach promotes a deeper understanding of the problem and allows for more effective problem-solving and decision-making.
2.
The leader leads a problem solving session using the...
Correct Answer
C. Countermeasure worksheet
Explanation
A countermeasure worksheet is used during a problem-solving session to identify and implement solutions to address the root causes of a problem. It helps the leader and team members to systematically analyze the problem, identify potential countermeasures, evaluate their effectiveness, and track their implementation progress. By using a countermeasure worksheet, the leader can guide the team in finding and implementing effective solutions to the problem at hand.
3.
Once a problem has been counter measured, the team does NOT look at the process design to see if anything needs to be altered
Correct Answer
B. False
Explanation
After problem solving, the process should be updated to reflect changes/learnings
4.
The CI Manager (or CI Lead), the Manager, and the Supervisor need to have a meeting to discuss the processes available to improve. Select all that apply:
Correct Answer(s)
A. Within their control
B. Done daily (ideally) or at least weekly
C. Meaningful to the team (they want to improve it)
D. Beneficial to the company (will have business impact)
Explanation
The CI Manager, Manager, and Supervisor should select processes that are within their control, meaning they have the authority and resources to make changes. These processes should be done daily or at least weekly to ensure consistent improvement. Additionally, the processes should be meaningful to the team, indicating that the team members are motivated and interested in improving them. Lastly, the selected processes should be beneficial to the company, meaning they will have a positive impact on the business.
5.
Which is the better question?
Correct Answer
B. What must we fix to get to the target?
Explanation
The question "What must we fix to get to the target?" is a better question because it specifically addresses the necessary actions that need to be taken in order to achieve the desired outcome. It implies that there are specific issues or obstacles that need to be addressed in order to reach the target, rather than just a general question about what can be fixed. This question prompts a more focused and actionable response, making it a better choice.
6.
A Go and See is a technique where problem solvers go to the point of occurrence to see what happened, when, where, why, etc
Correct Answer
A. True
Explanation
The explanation for the given correct answer is that a Go and See is indeed a technique used by problem solvers to physically go to the location where an issue or problem occurred. This technique allows them to observe the situation firsthand, gather information, and understand the context in order to analyze and solve the problem effectively. By going to the point of occurrence, problem solvers can see what happened, when it happened, where it happened, and why it happened, which helps in identifying the root causes and implementing appropriate solutions.
7.
Which of the following should be displayed on the team huddle board? Select all that apply:
Correct Answer(s)
A. True North
B. SIPOC
C. Swimlane or process map
D. Output metrics for safety, quailty, cost, morale and environment
E. Countermeasure worksheet
Explanation
The team huddle board should display True North, SIPOC, Swimlane or process map, Output metrics for safety, quality, cost, morale and environment, and Countermeasure worksheet. These items are all important for effective communication and visual management within the team. True North helps align the team's goals and objectives, SIPOC provides a high-level overview of the process, Swimlane or process map visualizes the workflow, Output metrics track performance in key areas, and the Countermeasure worksheet helps identify and address problems or issues.
8.
The team huddle board only consits of static information
Correct Answer
B. False
Explanation
The team huddle board consists of static AND dynamic information
9.
When it comes to the huddle, which of the following apply? Select all that apply:
Correct Answer(s)
A. Daily is best
B. Stand up at team board
C. Data and metrics are visible and up-to-date
Explanation
Ideally the huddle should be less than 10 minutes