Breakthrough Intl Bible University - Conflict Management Strategies Exam
5 Questions
| Total Attempts: 42
This quiz was made to help teach speech students the different styles of managing a small group conflict.
Questions and Answers
- 1.Cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win)
- A.
Forcing
- B.
Collaborating
- C.
Taunting
- 2.Not paying attention to the conflict and not taking any action to resolve it
- A.
Avoiding
- B.
Collaborating
- C.
Compromising
- 3.Allowing the other party to satisfy their concerns while neglecting your own
- A.
Forcing
- B.
Compromising
- C.
Accommodating
- 4.Using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with
- A.
Taunting
- B.
Collaborative
- C.
Forcing
- 5.Attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither
- A.
Accommodating
- B.
Compromising
- C.
Collaborative
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