Chapter-7 Practice Quiz, 4th Period
Quiz to differentiate the qualities good leaders and good managers possess.
- 1.Planning involves the effort to direct and lead people to accomplish the planned work of the organization.
- A.
True
- B.
False
- 2.Management is the ability to motivate individuals and groups to accomplish goals.
- A.
True
- B.
False
- 3.Influence enables a person to affect the actions of others.
- A.
True
- B.
False
- 4.Almost everyone has the same beliefs about what constitutes ethical behavior.
- A.
True
- B.
False
- 5.It is much more important for employees to practice ethical behavior than it is for managers to practice it.
- A.
True
- B.
False
- 6.You have to be a manager to be a leader.
- A.
True
- B.
False
- 7.Management style is the way a manager treats and involves employees.
- A.
True
- B.
False
- 8.Which one of the management functions involves analyzing information, setting goals, and making decisions about what needs to be done?
- A.
Organizing
- B.
Planning
- C.
Implementing
- D.
Controlling
- 9.Just one person is MOST likely responsible for all of the management functions in a
- A.
New small business
- B.
Partnership
- C.
Large Corporation
- D.
Multinational company
- 10.In which of the following situations should a manager use tactical management?
- A.
When the work is routine with new challenges
- B.
When working with part-time or temporary employees
- C.
When employees are doing work they enjoy
- D.
When the manager wants to improve group relations
- 11.Which of the following is NOT an important human relations skill needed by leaders and managers?
- A.
High level of education
- B.
Self understanding
- C.
Communication
- D.
Team building
- 12.Ethical behavior consists of
- A.
The actions of individuals and groups
- B.
The results of actions
- C.
Both a and b
- D.
Neither a nor b
- 13.Mission statements
- A.
Are the guidelines that direct employees' behavior
- B.
Describe the reasons businesses exist and what they want to accomplish
- C.
Are written explanations of how specific business ideas will be carried out
- D.
Are the principles of conduct governing an individual or group
- 14.John, a customer service manager, has sent a memo to Brianne, one of his employees.This is an example of
- A.
Horizontal communication
- B.
External communication
- C.
Vertical communication
- D.
Oral communication
- 15.All leaders need to be dependable, which means that they
- A.
Able to listen, speak, and write effectively
- B.
Can look at all sides of an issue before making a decision
- C.
Respect the feelings and needs of the people they work with
- D.
Follow through on commitments
- 16.This leadership characteristic involves making decisions carefully.
- A.
Initiative
- B.
Communication
- C.
Judgment
- D.
Understanding
- 17.The first level of management in a business are
- A.
Mid-managers
- B.
Supervisors
- C.
Entrepreneurs
- D.
Executives
- 18.The combined use of tactical and strategic management is known as
- A.
Mixed management
- B.
Mismanagement
- C.
Management by committee
- D.
Management by others
Questions: 9 | Attempts: 8253 | Last updated: Jul 20, 2020
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