Chapter-7 Practice Quiz, 4th Period

18 Questions | By Edzayas | Last updated: Mar 22, 2022 | Total Attempts: 318

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Quiz to differentiate the qualities good leaders and good managers possess.

Questions and Answers

1.

Planning involves the effort to direct and lead people to accomplish the planned work of the organization.
- A.
  
  True
- B.
  
  False
2.

Management is the ability to motivate individuals and groups to accomplish goals.
- A.
  
  True
- B.
  
  False
3.

Influence enables a person to affect the actions of others.
- A.
  
  True
- B.
  
  False
4.

Almost everyone has the same beliefs about what constitutes ethical behavior.
- A.
  
  True
- B.
  
  False
5.

It is much more important for employees to practice ethical behavior than it is for managers to practice it.
- A.
  
  True
- B.
  
  False
6.

You have to be a manager to be a leader.
- A.
  
  True
- B.
  
  False
7.

Management style is the way a manager treats and involves employees.
- A.
  
  True
- B.
  
  False
8.

Which one of the management functions involves analyzing information, setting goals, and making decisions about what needs to be done?
- A.
  
  Organizing
- B.
  
  Planning
- C.
  
  Implementing
- D.
  
  Controlling
9.

Just one person is MOST likely responsible for all of the management functions in a
- A.
  
  New small business
- B.
  
  Partnership
- C.
  
  Large Corporation
- D.
  
  Multinational company
10.

In which of the following situations should a manager use tactical management?
- A.
  
  When the work is routine with new challenges
- B.
  
  When working with part-time or temporary employees
- C.
  
  When employees are doing work they enjoy
- D.
  
  When the manager wants to improve group relations
11.

Which of the following is NOT an important human relations skill needed by leaders and managers?
- A.
  
  High level of education
- B.
  
  Self understanding
- C.
  
  Communication
- D.
  
  Team building
12.

Ethical behavior consists of
- A.
  
  The actions of individuals and groups
- B.
  
  The results of actions
- C.
  
  Both a and b
- D.
  
  Neither a nor b
13.

Mission statements
- A.
  
  Are the guidelines that direct employees' behavior
- B.
  
  Describe the reasons businesses exist and what they want to accomplish
- C.
  
  Are written explanations of how specific business ideas will be carried out
- D.
  
  Are the principles of conduct governing an individual or group
14.

John, a customer service manager, has sent a memo to Brianne, one of his employees.This is an example of
- A.
  
  Horizontal communication
- B.
  
  External communication
- C.
  
  Vertical communication
- D.
  
  Oral communication
15.

All leaders need to be dependable, which means that they
- A.
  
  Able to listen, speak, and write effectively
- B.
  
  Can look at all sides of an issue before making a decision
- C.
  
  Respect the feelings and needs of the people they work with
- D.
  
  Follow through on commitments
16.

This leadership characteristic involves making decisions carefully.
- A.
  
  Initiative
- B.
  
  Communication
- C.
  
  Judgment
- D.
  
  Understanding
17.

The first level of management in a business are
- A.
  
  Mid-managers
- B.
  
  Supervisors
- C.
  
  Entrepreneurs
- D.
  
  Executives
18.

The combined use of tactical and strategic management is known as
- A.
  
  Mixed management
- B.
  
  Mismanagement
- C.
  
  Management by committee
- D.
  
  Management by others