Chapter-7 Practice Quiz, 4th Period

18 Questions | Total Attempts: 127

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Leader Quizzes & Trivia

Quiz to differentiate the qualities good leaders and good managers possess.


Questions and Answers
  • 1. 
    Planning involves the effort to direct and lead people to accomplish the planned work of the organization.
    • A. 

      True

    • B. 

      False

  • 2. 
    Management is the ability to motivate individuals and groups to accomplish goals.
    • A. 

      True

    • B. 

      False

  • 3. 
    Influence enables a person to affect the actions of others.
    • A. 

      True

    • B. 

      False

  • 4. 
    Almost everyone has the same beliefs about what constitutes ethical behavior.
    • A. 

      True

    • B. 

      False

  • 5. 
    It is much more important for employees to practice ethical behavior than it is for managers to practice it.
    • A. 

      True

    • B. 

      False

  • 6. 
    You have to be a manager to be a leader.
    • A. 

      True

    • B. 

      False

  • 7. 
    Management style is the way a manager treats and involves employees.
    • A. 

      True

    • B. 

      False

  • 8. 
    Which one of the management functions involves analyzing information, setting goals, and making decisions about what needs to be done?
    • A. 

      Organizing

    • B. 

      Planning

    • C. 

      Implementing

    • D. 

      Controlling

  • 9. 
    Just one person is MOST likely responsible for all of the management functions in a
    • A. 

      New small business

    • B. 

      Partnership

    • C. 

      Large Corporation

    • D. 

      Multinational company

  • 10. 
    In which of the following situations should a manager use tactical management?
    • A. 

      When the work is routine with new challenges

    • B. 

      When working with part-time or temporary employees

    • C. 

      When employees are doing work they enjoy

    • D. 

      When the manager wants to improve group relations

  • 11. 
    Which of the following is NOT an important human relations skill needed by leaders and managers?
    • A. 

      High level of education

    • B. 

      Self understanding

    • C. 

      Communication

    • D. 

      Team building

  • 12. 
    Ethical behavior consists of
    • A. 

      The actions of individuals and groups

    • B. 

      The results of actions

    • C. 

      Both a and b

    • D. 

      Neither a nor b

  • 13. 
    Mission statements
    • A. 

      Are the guidelines that direct employees' behavior

    • B. 

      Describe the reasons businesses exist and what they want to accomplish

    • C. 

      Are written explanations of how specific business ideas will be carried out

    • D. 

      Are the principles of conduct governing an individual or group

  • 14. 
    John, a customer service manager, has sent a memo to Brianne, one of his employees.This is an example of
    • A. 

      Horizontal communication

    • B. 

      External communication

    • C. 

      Vertical communication

    • D. 

      Oral communication

  • 15. 
    All leaders need to be dependable, which means that they
    • A. 

      Able to listen, speak, and write effectively

    • B. 

      Can look at all sides of an issue before making a decision

    • C. 

      Respect the feelings and needs of the people they work with

    • D. 

      Follow through on commitments

  • 16. 
    This leadership characteristic involves making decisions carefully.
    • A. 

      Initiative

    • B. 

      Communication

    • C. 

      Judgment

    • D. 

      Understanding

  • 17. 
    The first level of management in a business are
    • A. 

      Mid-managers

    • B. 

      Supervisors

    • C. 

      Entrepreneurs

    • D. 

      Executives

  • 18. 
    The combined use of tactical and strategic management is known as
    • A. 

      Mixed management

    • B. 

      Mismanagement

    • C. 

      Management by committee

    • D. 

      Management by others

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