Communication is termed as effective if a message comes from the sender to the receiver has the same contents as the original. When it comes to a work scenario it is important to ensure that news travels swiftly and there is a proper channel for communicating. The quiz below is designed to test out what you know when it comes to communicating at work from chapter one. Give it a shot!
Learn to speak the language of the country with which they will be doing business.
Study as many books as possible to learn about the culture of the people with whom they will be doing business.
Learn to be sensitive and flexible in dealing with individuals from other cultures.
Take a class in world religions to prepare them for doing business abroad.
Union participation and regulation.
Processing and communicating information.
Taxes and government controls.
Clothing and dress codes.
Live in different time zones.
Are similar in most respects except for language.
Differ from you in customs, lifestyles, and religion.
Use different equipment and technology in conducting business.
Local markets are experiencing excellent sales.
Communication and transportation systems have improved.
The local workplace is becoming more diverse.
The population in North America is decreasing.
Information must flow through more layers of management.
It takes longer to make decisions.
Management hierarchies are more authoritarian than ever before.
Employees at all levels need excellent communication skills.
Teleconferencing and videoconferencing.
Fax machines
Presentation software
Get along with others.
Prepare professional documents.
Learn.
Communicate with clients.
Make decisions very quickly.
Have opinions and ideas that are backed by reasons and evidence.
Use decision-making software.
Give good constructive criticism to your colleagues.
Technical skills become more important than oral and written communication skills.
Ability to use a computer becomes more important than technical skills.
Ability to use a computer becomes more important than oral and written communication skills.
Oral and written communication skills become more important than technical skills.
Communication is the transmission of information from one individual or group to another.
Communication is the transmission of meaning from one individual or group to another.
Communication is the transmission of information and meaning from one individual or group to another.
Communication is the transmission of ideas from one individual or group to another.
Ideas are transmitted.
Meaning is transmitted.
A message is put into words.
The meaning of the message is bypassed.
Information transmission.
Message transmission.
Idea formation.
Message encoding.
Evaluating the message.
Encoding the message.
Decoding the message.
Selecting the channel.
Bypassing
Frame of reference
Improper channel
Lack of feedback
Channels.
Messages.
Encoding tools.
Software.
Bypassing.
Vibration.
Noise.
Frame of reference.
Message encoding.
Idea formation.
Message transmission.
Message decoding.
Encoding
Channel
Decoding
Feedback
Receiver gives the sender the preferred feedback.
Receiver clearly hears the message as the sender intended.
Receiver understands the meaning intended by the sender.
Sender gives the receiver useful feedback.
Noise.
Feedback.
Frame of reference.
Bypassing.
Noise
Semantic obstacles
Bypassing
Feedback
If I understand you correctly, your recommendation is to offer computer training to all new employees.
I can't imagine why you think training would be helpful to new employees.
That idea can't possibly work.
All employees need computers.
Bypassing.
Differing frames of reference.
Evaluative feedback.
Using the incorrect communication channel.
Working on improving one's listening skills.
Communicating with persons from different cultures.
Overcoming physical barriers to communication.
Confronted with conflicting emotions.
Bypassing.
Lack of listening skills.
Failure to recognize different frames of reference.
Emotional interference caused when senders or receivers are distracted by internal feelings.