04 Tfs - South Jordan Buick GMC

Explanation
The best environment to conduct a field call is an office. This is because an office provides a professional and quiet setting, which is conducive for conducting business discussions and maintaining confidentiality. It also offers the necessary resources such as a desk, computer, and phone, which are essential for conducting the call effectively. Additionally, an office setting allows for minimal distractions and interruptions, ensuring that the focus remains on the call and the objectives at hand.

Explanation
Conducting a field call allows you to prospect for new clients, as well as earn referrals and appointments from existing clients. It is an active approach to generating business rather than waiting for it to come to you. Therefore, all of the given options are correct reasons for conducting a field call.

Explanation
To ensure a successful field call, it is important to set it up in advance with the client's direct supervisor. This is because the supervisor is the person who has direct oversight and authority over the client, and they can provide valuable information and guidance for the field call. By involving the supervisor in the setup process, you can ensure that you have the necessary support and resources to conduct the field call effectively.

Explanation
This statement suggests that it is enjoyable to interact with clients and their co-workers during field calls. It implies that the atmosphere is positive and that the interaction is pleasant.

Explanation
Following up with a telephone call to potential clients from a field call on the same evening is the best option to establish a relationship and earn appointments. Contacting them promptly shows professionalism and interest in their business. It also allows for the conversation to be fresh in their minds and increases the chances of securing an appointment. Waiting longer, such as until the next day, within 3 days, or the following week, may result in the potential client losing interest or forgetting about the initial interaction.

Explanation
Bringing gifts can serve multiple purposes. Firstly, it can help to make sure that you are perceived as non-threatening, as offering a gift can be seen as a gesture of goodwill and friendliness. Secondly, bringing gifts can be a characteristic of an Ultimate Image Professional, as it shows thoughtfulness and attention to detail. Lastly, bringing gifts can help to create a party atmosphere, as it adds an element of excitement and anticipation.

Explanation
This statement is false because it is not a recommended practice to ask a client to distribute gifts to their co-workers along with your business card. It is more appropriate for the business to directly distribute gifts to their clients and maintain a professional relationship. Asking the client to distribute gifts may put them in an uncomfortable position and could potentially harm the business relationship.

Explanation
During a field call, it is important to conduct oneself with maximum enthusiasm, a smile on your face, and expecting a positive response. This approach helps to create a positive and friendly atmosphere, which can lead to better communication and rapport with the person you are interacting with. It also demonstrates professionalism and a positive attitude, which can leave a lasting impression and potentially increase the chances of a successful outcome during the field call.

Explanation
The statement is true because when gathering potential client information, it is important to use the dialog of the Response Module and the Client Perspective Prompt. This helps in jogging the memory and ensuring that all relevant information is gathered from the client.

Explanation
The correct answer is 3 because it suggests that the appointments should be limited to three per day. This would ensure that the service department is able to handle the appointments efficiently and provide quality service to each customer. Limiting the number of appointments can help in managing the workload and avoiding any potential delays or backlogs.