04 Tfs - South Jordan Buick GMC
10 Questions
| Attempts: 213
Questions and Answers
- 1.What is the best environment to conduct a field call?
- A.
Restaurant
- B.
Office
- C.
Nightclub
- D.
Supermarket
- 2.Why would you want to conduct a field call?
- A.
To prospect
- B.
To earn referrals and appointments
- C.
To stop waiting for business to come to you
- D.
All of these are correct
- 3.You should set up your field call in advance with ______________.
- A.
Your client
- B.
Your supervisor
- C.
Your client's direct Supervisor
- D.
None of these are correct
- 4.Have fun with your client and their co-workers when you are on a field call.
- A.
True
- B.
False
- 5.When should you follow up with a telephone call to potential clients from the field call; in order to establish your relationship and earn appointments?
- A.
That same evening
- B.
The next day
- C.
Within 3 days
- D.
The following week
- 6.Why would you bring gifts?
- A.
To make sure you are non-threatening
- B.
Because you are an Ultimate Image Professional
- C.
To create a party atmosphere
- 7.Give your client many gifts and ask him/her to distribute them to co-workers along with your business card.
- A.
True
- B.
False
- 8.How should you conduct yourself during a field call?
- A.
With maximum enthusiasm
- B.
With a smile on your face
- C.
Expecting a positive response
- 9.While gathering potential client information be sure to use the dialog of the Response Module, using the Client Perspective Prompt to jog your memory.
- A.
True
- B.
False
- 10.Limit your appointments to _________per day, pre-arranged with your service department.
- A.
3
- B.
7
- C.
1
- D.
5
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