Step 3 Quiz- Learn.Lovesac

A new friend needs a valid driver's license and a major credit or debit card to open a LSCC. These two items are typically required for identification and payment purposes when opening a new LSCC.

If a new friend has been approved for a $3000 credit limit on his new LSCC but wants to purchase a Movie Lounger, the best course of action would be to call GE Capitol and inquire about a credit increase. This would allow the friend to potentially increase their credit limit and be able to afford the Movie Lounger.

Accurate contact information is important for future marketing because it enables businesses to reach out to customers with promotions and updates. It is also crucial for following up on a quote, as businesses need to contact potential customers to discuss details and finalize the deal. Additionally, having accurate contact information allows businesses to offer additional products that complement past purchases, increasing the chances of repeat sales and customer satisfaction. Therefore, all of the given reasons require accurate contact information.

The correct procedure for discounting a percentage off one item on a transaction is to click "Item % Off" and enter the percent discount for the selected item. This step allows for a specific percentage discount to be applied to the item in question. The other options mentioned, such as "Sale % Off," "Amount Off Sale," and "Item Price Override," are not necessary or relevant for discounting a percentage off one item.

To print a quote for a new friend, one must go through "Quote Mode". This implies that there is a specific mode or process that needs to be followed in order to print a quote for a new friend. Therefore, the statement "The only way to print a quote for a new friend is to go through 'Quote Mode'" is true.

Adding fulfillment skus is actually an integral part of the logistics process. Fulfillment skus are unique identifiers assigned to products in order to track and manage inventory. By adding fulfillment skus, businesses can effectively manage their stock levels, fulfill customer orders accurately, and track the movement of products throughout the supply chain. Therefore, it is important to include this step in the logistics process to ensure efficient operations and customer satisfaction.

The statement suggests that items can be easily found in RA (presumably referring to a computer system or software) by simply typing the item's SKU or description on the main screen. This implies that the system has a search function that allows users to quickly locate items by entering relevant information. Therefore, the answer "True" indicates that it is indeed possible to find items in RA by typing their SKU or description on the main screen.

Using another store's GE Capitol account to open a LSCC (Local Store Credit Card) when locked out of one's own account is not a valid or recommended practice. Each individual should have their own account and should follow the proper procedures to regain access if locked out. Sharing or using someone else's account can lead to unauthorized access and potential legal issues. It is important to maintain the security and integrity of personal financial information.

Once the customer's information has been added, items and quantities selected, and fulfillment SKU chosen, the sale is ready to be processed in RA. This implies that all the necessary steps have been completed and the sale can proceed without any further delay or requirements.

The given answer is true because in RA (Retail Arbitrage), users can click on "Find Items" on the bottom menu bar and use the "Items in this Store" box. They can then use the search bar located in the top right corner to type in a SKU or description of the item they are searching for. This feature allows users to easily search for specific items in the store.

Clicking on "Sales Mode" when a quote is opened in "Quote Mode" is not the only requirement for directly converting a quote to a sale. There may be other steps or actions that need to be taken in order to complete the conversion process. Therefore, the statement is false.

The statement is false because design consultations are typically performed by store designers or interior decorators, not store Operation Leads. Store Operation Leads are responsible for managing the day-to-day operations of the store, while design consultations require expertise in interior design and decorating.

The statement suggests that when giving quotes to new friends, White Glove service should be included, and the pricing should be determined based on the distance from the store. This implies that the company or individual providing the quotes values providing excellent service and tailoring the pricing to the specific needs and location of the new friends. Therefore, the correct answer is True.

The explanation for the answer being "False" is that the statement in the question is incorrect. A white glove set-up is not a complimentary service Lovesac offers friends, but rather a service that requires an additional fee. On the other hand, drop-shipping costs are not contingent upon the distance from the store but are typically fixed fees or based on the weight of the product. Therefore, the statement in the question is false.

The given statement is false. RA (presumably referring to a system or software) will not always display the selected item as a quantity of 0. Instead, it will display the quantity based on what the guest is purchasing.

Transaction comments are messages that can be added to a transaction to provide customers or HQ with special instructions, denote floor model purchases, or indicate discount timelines. These comments serve as additional information or instructions related to the transaction, allowing for better communication and understanding between the parties involved.

When adding fulfillment skus and tendering a transaction, multiple delivery options cannot be chosen. Therefore, the statement is false.

The correct answer is "not process payment on the client’s GE Capital account" because running the sale through RA under Lovesac Credit Card means that the payment will not be processed on the client's GE Capital account. Instead, it suggests using a different payment method such as Visa or Mastercard.

The correct answer states that delivery companies working with Lovesac are instructed to deliver the pieces to the client's room of choice, remove the product from the boxes, and take the trash away. Additionally, it mentions that the Operations Lead is responsible for tracking and following up with scheduled deliveries. This suggests that Lovesac provides a comprehensive home delivery service that includes trash removal and ensures that deliveries are properly tracked and managed.