The 'Hermosa Junkie General Information' quiz assesses knowledge specific to American Junkie Hermosa, covering staff responsibilities, contact details, table setup, branding, and factors influencing tips. It is designed for employees to ensure excellent service and operational efficiency.
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Yes - I requested it in advance
No - a request is simply a request. Management will do their best to accommodate it but there is always a chance you will still be scheduled.
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Black or dark jean shorts/pants, high baseball socks (white with stripes), Converse tennis shoes, Junkie Shirt, Fanny Pack or Apron, Junkie hat (optional), junkie sweatshirt (optional)
Junkie shirts, shorts and non-slip shoes
Junkie shirt, pants or shorts, apron and non-slip shoes
Junkie Shirt and anything that looks good with it
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True
False
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Tell your table the kitchen is slammed and is behind
Tell your table that the kitchen lost your ticket
Tell them their food will be coming right out. Apologize for the inconvenience and thank them for their patience.
Ummm deal with it
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Who's ever section it is
Bus boy / runner
You (me)
Everyone
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2 plates, 2 roll-ups, 1 caddy & 1 table tent
4 plates, 4 roll-ups, 1 caddy & 1 table tent
4 plates, 2 roll-ups, 1 caddy or table tent
2 plates, 2 roll-ups, 1 caddy or table tent
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Come for the food, stay for a good time
All Things American
Turn down for what
A little piece of Americana
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Up-selling
Either-or technique
Suggestive selling
Reaffirming the positive
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Greet the other table you were just sat
Finish your story about last night with your co-workers
Ring it in
Do roll ups
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2 weeks ahead of time
The day before
A month before
As soon as you can
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True
False
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1-2 minutes
2-3 minutes
3-4 minutes
When-ever I can
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True
False
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Up-selling
Either or technique
Suggestive selling
Reaffirming the positive
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No problem, I'll have that right out
Let me check and see what our well vodka is
Would you like that with kettle or Tito's
Could we step you up to a cucumber cooler?
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Would you like that with Belvedere or Ketel One
Would you like that with Belvedere or Tito's
Have you ever tried our Junkie Cup? I'd think you like it, its made with...
I'll get that right out to you
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Being fast and attentive
High check average
Over the top guest service
Having a great smile
Deep conversations
Time it takes to greet the table.
Time it takes to get their food.
Time it takes to process the payment.
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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