Hermosa Junkie General Information

22 Questions

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Information Quizzes & Trivia

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Questions and Answers
  • 1. 
    • A. 

      Who's ever section it is

    • B. 

      Bus boy / runner

    • C. 

      You (me)

    • D. 

      Everyone

  • 2. 
  • 3. 
    A proper table set up has
    • A. 

      2 plates, 2 roll-ups, 1 caddy & 1 table tent

    • B. 

      4 plates, 4 roll-ups, 1 caddy & 1 table tent

    • C. 

      4 plates, 2 roll-ups, 1 caddy or table tent

    • D. 

      2 plates, 2 roll-ups, 1 caddy or table tent

  • 4. 
    Our tag line at American Junkie Hermosa is?
    • A. 

      Come for the food, stay for a good time

    • B. 

      All Things American

    • C. 

      Turn down for what

    • D. 

      A little piece of Americana

  • 5. 
    Our web address is www._____________.com
  • 6. 
    The following are what most affect your tip averages:
    • A. 

      Being fast and attentive

    • B. 

      High check average

    • C. 

      Over the top guest service

    • D. 

      Having a great smile

    • E. 

      Deep conversations

    • F. 

      Time it takes to greet the table.

    • G. 

      Time it takes to get their food.

    • H. 

      Time it takes to process the payment.

  • 7. 
    You should greet every table with-in
    • A. 

      1-2 minutes

    • B. 

      2-3 minutes

    • C. 

      3-4 minutes

    • D. 

      When-ever I can

  • 8. 
    If a guest orders a vodka tonic, you reply
    • A. 

      No problem, I'll have that right out

    • B. 

      Let me check and see what our well vodka is

    • C. 

      Would you like that with kettle or Tito's

    • D. 

      Could we step you up to a cucumber cooler?

  • 9. 
    If a guest orders a vodka redbull or a bay breeze, you should respond...check all that apply.
    • A. 

      Would you like that with Belvedere or Ketel One

    • B. 

      Would you like that with Belvedere or Tito's

    • C. 

      Have you ever tried our Junkie Cup? I'd think you like it, its made with...

    • D. 

      I'll get that right out to you

  • 10. 
    The first thing you do once you take a food or drink order from a guest is
    • A. 

      Greet the other table you were just sat

    • B. 

      Finish your story about last night with your co-workers

    • C. 

      Ring it in

    • D. 

      Do roll ups

  • 11. 
    Our nachos are amazing, they are made with fresh corn tortilla chips, made here, in house, with beans & jalapenos; then topped with pico de gallo, Cheddar and Jack cheeses. I like mine with shrimp or chicken.is an example of
    • A. 

      Up-selling

    • B. 

      Either or technique

    • C. 

      Suggestive selling

    • D. 

      Reaffirming the positive

  • 12. 
    (after the entree's are dropped off)Whoa, all this looks so good, I think I'm going to order those shrimp tacos on my break. Is there anything else I can bring you?is an example of?
    • A. 

      Up-selling

    • B. 

      Either-or technique

    • C. 

      Suggestive selling

    • D. 

      Reaffirming the positive

  • 13. 
    It's taken too long to get food out to a table. You...
    • A. 

      Tell your table the kitchen is slammed and is behind

    • B. 

      Tell your table that the kitchen lost your ticket

    • C. 

      Tell them their food will be coming right out. Apologize for the inconvenience and thank them for their patience.

    • D. 

      Ummm deal with it

  • 14. 
    Happy Hour is 3-7pm Mon - Fri
    • A. 

      True

    • B. 

      False

  • 15. 
    We always have our guests check printed and ready to drop, regardless if we think they are going to order any more.
    • A. 

      True

    • B. 

      False

  • 16. 
    For a schedule request off to be considered, when must you put it in?
    • A. 

      2 weeks ahead of time

    • B. 

      The day before

    • C. 

      A month before

    • D. 

      As soon as you can

  • 17. 
    If you requested time off two weeks in advance (as required) is it guaranteed that you will get the time off?
    • A. 

      Yes - I requested it in advance

    • B. 

      No - a request is simply a request. Management will do their best to accommodate it but there is always a chance you will still be scheduled.

  • 18. 
    • A. 

      Black or dark jean shorts/pants, high baseball socks (white with stripes), Converse tennis shoes, Junkie Shirt, Fanny Pack or Apron, Junkie hat (optional), junkie sweatshirt (optional)

    • B. 

      Junkie shirts, shorts and non-slip shoes

    • C. 

      Junkie shirt, pants or shorts, apron and non-slip shoes

    • D. 

      Junkie Shirt and anything that looks good with it

  • 19. 
    Any employee with long hair is required to have it tied back during the duration of their shift or be wearing an american junkie hat.
    • A. 

      True

    • B. 

      False

  • 20. 
  • 21. 
    Do we offer free Wifi? What is the guest password?