The 'New Hire Review 2 Halloween 2015' quiz assesses knowledge on shipping policies, order fulfillment, and customer service for new employees. It covers topics like delivery guarantees, carrier choices, return procedures, and package handling, essential for effective customer support.
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True
False
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It will get delivered the next day
The customer is out of luck
UPS will apologize
The customer is eligible for a shipping refund
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True
False
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10
7
14
5
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Credits
Discounts
Line Items
Case Notes
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True
False
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The date the customer needs the order by
The items needed in the replacement oder
Today's date
The customer's shipping information
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Read the case notes
Cry
Apologize
Fix the issue
Tell them a joke
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A replacement order
A new order
A credit request
A return
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Celebrate Express
Costume Craze
BuyCostumes
Target
Halloween Express
Ebay
One Stop Plus
NewEgg
Evite Party Store
Shop
Amazon
Buy
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Quiz Review Timeline (Updated): Mar 15, 2023 +
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Questions:
15 |
Attempts:
176 |
Last updated:
Mar 17, 2023
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Attempts:
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