Gsr, Grr, Suite Attendant Pre-season Quiz 2012

All of the above skills are necessary customer service skills for all Chase Field Employees. Smiling, eye contact, listening, and friendly greeting are all important in creating a positive and welcoming atmosphere for customers. These skills help to establish a connection with customers, make them feel valued, and ensure their needs are met. By exhibiting these skills, Chase Field Employees can provide excellent customer service and enhance the overall customer experience.

This man is Derrick Hall, the President & CEO of the D-backs.

The statement is false because accepting gratuities, tips, autographs, or gifts from guests, media members, and players while working at Chase Field is not allowed.

The explanation for the given correct answer is that the statement is stating that rosters for both the D-backs team and the visiting teams can be found in the D-backs Insider Magazine, along with a scorecard. This implies that the statement is true, as it is providing information about the availability of rosters and a scorecard in the magazine.

The Guest Relations Centers at Chase Field can be found in Section 128 and Section 322.

Guests have multiple options to report an issue in their section. They can visit Guest Relations or call them at 602-462-4020. They can also talk to the usher in their section or any other Chase Field employee. Additionally, they have the option to send a text message to Security at 69050. Therefore, the correct answer is "All of the Above" as all the mentioned options are available for guests to report an issue in their section.

The correct answer is 1998 because it is the only option that aligns with the question asking when the Diamondbacks began play.

Gluten Free Concessions are available at Chase Field. This means that individuals who have a gluten-free diet can find suitable food options at the stadium.

Employees are not encouraged to use personal opinions when writing incident reports. Incident reports should be based on factual information and objective observations rather than subjective opinions. Personal opinions can introduce bias and may not accurately reflect the details of the incident. It is important for incident reports to be objective and provide an accurate account of what occurred.

Employees at Chase Field are required to stand at attention and face the flag during the National Anthem. This suggests that the statement is true.

The guest can be sent to any of the options mentioned above for ticket information. They can visit dbacks.com, call 602-514-8400, go to the Ticket Headquarters at Section 111, or visit the Advance Ticket Windows at Section 128 or 322. All of these options provide ticket information and are suitable for the guest's needs.

First Aid can be found at Section 105 & 300 in Chase Field.

This statement states that all fans have access to the Arizona Baseball Club. This means that anyone who is a fan of the Arizona Baseball Club can access it, implying that there are no restrictions or limitations on who can enter or be a part of the club. Therefore, the correct answer is True.

All of the gates mentioned (Gate A, Gate F, Gate J, and Gate K) are designated re-entry gates at Chase Field. This means that spectators can exit the stadium and re-enter through any of these gates during an event.

Scoreboard messages can be purchased with a $100 donation to the Arizona Diamondbacks Foundation. For more information, fans can visit dbacks.com/scoreboard or call 602-462-6454.

Pepsi is the official soft drink partner of the Arizona Diamondbacks.

Baxter's Den is located near Section 332 in the 4th inning. This suggests that Baxter can be found in that location during the 4th inning of the event.

The correct answer is Section 139 & 332. This means that information regarding the Fry's D-backs Rewards Program & APS Renewables D-backs Kids' Club can be found in Section 139 and Section 332 of the venue.

Children under 3 years old are entitled to giveaway items, meaning they are eligible to receive these items without needing to purchase a ticket. This suggests that the giveaway items are specifically designated for children in this age group and are provided as a benefit or incentive for attending an event or purchasing a ticket for someone who is older. Therefore, the statement is true.

The St. Joseph's Sandlot closes each game at the conclusion of the 7th inning stretch. This means that after the 7th inning, when the players and spectators traditionally stand up and stretch, the game comes to an end and the Sandlot is closed.