Sales Essentials Trivia Test: Quiz!

15 Questions | Total Attempts: 153

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Sales Quizzes & Trivia

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Questions and Answers
  • 1. 
    Customers in general don't like to be __________ anything.
  • 2. 
    More sales mean more ________________.
  • 3. 
    More customers mean more ____________ opportunity for SXM.
  • 4. 
    More revenue opportunity for SXM mean more ___________for APAC.
  • 5. 
    Pitching and sounding passionate and sincere is ____________ in selling.
  • 6. 
    It is okay to say “Is there anything else, I can help you with?” before a sales pitch.
    • A. 

      True

    • B. 

      False

  • 7. 
    The perfect sales pitch is using “by the way…”, “Before I let you go…”, While I have you on the phone…” as an introductory statement for the sales pitch.
    • A. 

      True

    • B. 

      False

  • 8. 
    A BENEFIT is a characteristic of a product.
    • A. 

      True

    • B. 

      False

  • 9. 
    A FEATURE is how a feature enhances the customer’s experience and must be personal and relate directly to the customer’s needs.
    • A. 

      True

    • B. 

      False

  • 10. 
    Pausing, Intonation and Pacing are extremely important during a sales pitch and are key to closing Sales.
    • A. 

      True

    • B. 

      False

  • 11. 
    When selling, you need to be able to convey:
    • A. 

      Confidence

    • B. 

      Sincerity

    • C. 

      Passion

    • D. 

      All of the above

    • E. 

      None of the above

  • 12. 
    Properly conveying to the customer you are passionate and trying to help them during the Sales Pitch will lead to happy Customers and ___________________
    • A. 

      Less CSAT Surveys

    • B. 

      More CSAT Surveys

    • C. 

      More DSAT Surveys

  • 13. 
    “There is a _________________________, which also comes with a one year warranty for the subscription. This will cover your services. So you are in good shape”
    • A. 

      $15 Activation Fee

    • B. 

      $2 Invoice Fee

    • C. 

      $75 Early Termination Fee

    • D. 

      $75 Transfer Fee

    • E. 

      $5 Late Fee

  • 14. 
    _______________ slows down speech allowing the important features in the pitch to be heard and fully understood.
    • A. 

      Stopping

    • B. 

      Pausing

    • C. 

      Breathing

    • D. 

      Explaining

    • E. 

      None of the above

  • 15. 
    Everyone has heard about the importance of making a Good First Impression. It is equally as important to finish the call strong and make a _________________.
    • A. 

      Great First Impression

    • B. 

      Great Last Impression

    • C. 

      Weak Last Impression