Sales Essentials Trivia Test: Quiz!

15 Questions | By Apacleyte | Last updated: Mar 15, 2022 | Total Attempts: 187

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Sales Essentials Trivia Test: Quiz! - Quiz

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1.

Customers in general don't like to be __________ anything.
2.

More sales mean more ________________.
3.

More customers mean more ____________ opportunity for SXM.
4.

More revenue opportunity for SXM mean more ___________for APAC.
5.

Pitching and sounding passionate and sincere is ____________ in selling.
6.

It is okay to say “Is there anything else, I can help you with?” before a sales pitch.
- A.
  
  True
- B.
  
  False
7.

The perfect sales pitch is using “by the way…”, “Before I let you go…”, While I have you on the phone…” as an introductory statement for the sales pitch.
- A.
  
  True
- B.
  
  False
8.

A BENEFIT is a characteristic of a product.
- A.
  
  True
- B.
  
  False
9.

A FEATURE is how a feature enhances the customer’s experience and must be personal and relate directly to the customer’s needs.
- A.
  
  True
- B.
  
  False
10.

Pausing, Intonation and Pacing are extremely important during a sales pitch and are key to closing Sales.
- A.
  
  True
- B.
  
  False
11.

When selling, you need to be able to convey:
- A.
  
  Confidence
- B.
  
  Sincerity
- C.
  
  Passion
- D.
  
  All of the above
- E.
  
  None of the above
12.

Properly conveying to the customer you are passionate and trying to help them during the Sales Pitch will lead to happy Customers and ___________________
- A.
  
  Less CSAT Surveys
- B.
  
  More CSAT Surveys
- C.
  
  More DSAT Surveys
13.

“There is a _________________________, which also comes with a one year warranty for the subscription. This will cover your services. So you are in good shape”
- A.
  
  $15 Activation Fee
- B.
  
  $2 Invoice Fee
- C.
  
  $75 Early Termination Fee
- D.
  
  $75 Transfer Fee
- E.
  
  $5 Late Fee
14.

_______________ slows down speech allowing the important features in the pitch to be heard and fully understood.
- A.
  
  Stopping
- B.
  
  Pausing
- C.
  
  Breathing
- D.
  
  Explaining
- E.
  
  None of the above
15.

Everyone has heard about the importance of making a Good First Impression. It is equally as important to finish the call strong and make a _________________.
- A.
  
  Great First Impression
- B.
  
  Great Last Impression
- C.
  
  Weak Last Impression