This 'Retail Processes and Products' quiz assesses key skills in interacting with customers, product recommendation, and store maintenance. It evaluates understanding of effective sales techniques and customer service in a retail environment, ensuring learners are well-prepared for real-world retail scenarios.
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Placing meat in a separate bag
Placing light items on top of tomatoes
Double bagging heavy items
Putting cleaning chemicals in the same bag as food items
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Every 15 minutes
Every hour
At the start of every shift
Once per day
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Chinese Cabbage
Bok Choy
Savoy Cabbage
Napa Cabbage
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Report it to security
Nothing
Confront her immediately
Follow her from the store then ask her to empty her purse
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What sort of TV are you interested in?
What type of programs do you watch?
Do you play games on your TV like XBox or Wii?
What sort of lighting is in the room where you will place the TV?
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Politely explain that you are very busy and that she should ask the manager
Walk with the customer to the product and hand it to her
Tell the customer what aisle the product is located on
Point in the general direction of the product that she is looking for
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Void
Price Override
Suspend/Resume
Product Return
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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Retail Sales Associate Assessment Test - 08
This assessment, titled 'Retail Sales Associate Assessment Test - 08', evaluates knowledge crucial for retail roles. It covers store types, customer interaction styles, store...
Questions:
55 |
Attempts:
1112 |
Last updated:
Jan 30, 2023
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