Retail Processes And Products

6 Questions | Total Attempts: 76

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Retail Processes And Products

The base retail quiz for Levels Pro


Questions and Answers
  • 1. 
    You see a customer in the TV department. Which of the following questions should you NOT ask her?
    • A. 

      What sort of TV are you interested in?

    • B. 

      What type of programs do you watch?

    • C. 

      Do you play games on your TV like XBox or Wii?

    • D. 

      What sort of lighting is in the room where you will place the TV?

  • 2. 
    A customer tells you that she will put a TV in a room with many windows and no blinds. What type of TV should you recommend?
    • A. 

      Plasma

    • B. 

      LCD

    • C. 

      HDTV

    • D. 

      Widescreen

  • 3. 
    What type of Vegetable is this?
    • A. 

      Chinese Cabbage

    • B. 

      Bok Choy

    • C. 

      Savoy Cabbage

    • D. 

      Napa Cabbage

  • 4. 
    A customer asks you for a recommendation for a bottle of wine to go with his roast beef. Which of these bottles do you recommend?
    • A. 
    • B. 
    • C. 
    • D. 
  • 5. 
    A utility Clerk should do a store "sweep" that cleans the shop floor and replaces any products that have been moved to incorrect shelf locations. How often should this process be completed?
    • A. 

      Every 15 minutes

    • B. 

      Every hour

    • C. 

      At the start of every shift

    • D. 

      Once per day

  • 6. 
    When a customer buys any piece of electronic equipment, you should always offer him a(n)____________
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