Register Training Follow Up Quiz

22 Questions | Total Attempts: 638

SettingsSettingsSettings
Training Quizzes & Trivia

This quiz is for associates who have attended Register Training but were unable to complete the written register quiz with a grade of 90% or higher. Associates may complete this quiz as many times as needed to reach the score of 90%.


Questions and Answers
  • 1. 
    If the five-digit PLU number for bleach is 26216, what six digits should be entered to ring up a case of bleach?
  • 2. 
    Resale customers are tax exempt
    • A. 

      If they show you their driver’s license

    • B. 

      If they have a card or phone number set up as tax exempt

    • C. 

      If they tell you they are a business

    • D. 

      If they have a business card

  • 3. 
    When processing a WIC transaction, which form of ID should you ask to see?
    • A. 

      No ID is necessary

    • B. 

      A valid Driver’s License

    • C. 

      An government ID

    • D. 

      WIC Identification Folder

  • 4. 
    When should you ask for ID on credit card?
    • A. 

      If the card is not signed

    • B. 

      If you suspect it is a fraudulent card

    • C. 

      If the signature on the card does not match the signature on the screen

    • D. 

      All of the above

  • 5. 
    TRUE or FALSE: A customer’s purchase totals $20.21 and she is paying with a $25 SmartCash gift card. It is ok to give her $4.79 in change, if requested.
    • A. 

      True

    • B. 

      False

  • 6. 
    TRUE or FALSE: If the customer’s EBT card cannot be swiped through the card reader, the cashier is allowed to enter the number manually.
    • A. 

      True

    • B. 

      False

  • 7. 
    If the register asks for additional information for a check, which of the following pieces of information need to be written on the check in the “crosshair”?
    • A. 

      Store #

    • B. 

      My Initials

    • C. 

      Expiration Date

    • D. 

      Driver's License #

    • E. 

      All of the above

  • 8. 
    TRUE or FALSE: A WIC participant can buy an item not listed on their WIC Food Instrument if the manager approves it.
    • A. 

      True

    • B. 

      False

  • 9. 
    TRUE or FALSE: When customers pay with EBT Cash Benefits, they can get cash back.
    • A. 

      True

    • B. 

      False

  • 10. 
    True or False: A customer can get cash back when writing a check
    • A. 

      True

    • B. 

      False

  • 11. 
    Which of the credit cards below do we accept in our stores as a form of payment? (Check all that apply)
    • A. 

      Visa

    • B. 

      MasterCard

    • C. 

      Discover

    • D. 

      American Express

  • 12. 
    Which of the following items can be weighed at the front end on the register's scale?
    • A. 

      Fresh Meat

    • B. 

      Cheese

    • C. 

      Fish

    • D. 

      Produce

  • 13. 
    To open the register in an emergency, what should you do?
    • A. 

      Panic

    • B. 

      Call for the manager of Person in Charge

    • C. 

      Use the soda code or scan something near you to cash out.

    • D. 

      All of the above

  • 14. 
    You may only need to use a BOB sticker when a customer has alcohol on the bottom of the basket?
    • A. 

      True

    • B. 

      False

  • 15. 
    We call for back up when there are how many customers in line?
    • A. 

      1

    • B. 

      3

    • C. 

      5

    • D. 

      10

  • 16. 
    Once a gift card is activated, a customer can return it for a full refund
    • A. 

      True

    • B. 

      False

  • 17. 
    What are the legal forms of ID that may be used to purchase alcohol?
    • A. 

      Any Photo ID

    • B. 

      Driver's License, Passport

    • C. 

      Fingerprint

    • D. 

      State ID, State Driver’s License, Passport, Military ID (Varies by State)

  • 18. 
    What are the three (3) items required for returns that are not Private Label items?
    • A. 

      Signature

    • B. 

      Phone Number

    • C. 

      Receipt

    • D. 

      Manager Signature

    • E. 

      Driver's License

  • 19. 
    What are your three (3) main in roles at the front end?
    • A. 

      Cashier

    • B. 

      Greeter

    • C. 

      Customer Service

    • D. 

      Cleaner

    • E. 

      Loss Prevention

  • 20. 
    To purchase Dry Ice, a customer must be how old?
    • A. 

      18

    • B. 

      21

    • C. 

      30

    • D. 

      No Age Limit

  • 21. 
    What is the maximum amount of cash a customer can get back on a debit card transaction?
    • A. 

      0

    • B. 

      $25

    • C. 

      $50

    • D. 

      $100

    • E. 

      No Limit

  • 22. 
    If a customer buying alcohol products looks under ___________years old, we should ask for identification. 
    • A. 

      21

    • B. 

      30

    • C. 

      35

    • D. 

      50

Back to Top Back to top