Priority Banking E-quiz (Pfc/ ERM/ Rm/ Rsm/ Csms/Bosms/Stms/Bdms) 2nd Link

10 Questions

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Banking Quizzes & Trivia

Priority Banking Re-Launch E-Quiz for PFC/ ERM/ RM/ RSM/ CSMs/BOSMs/STMs/BDMs(2nd link)Please input your peoplewise ID


Questions and Answers
  • 1. 
    Which of the following customer is eligible for Priority Banking status in Singapore?A) Customer A has S$280K in e$aver and S$500K Mortgage loanB) Customer B is a qualified Priority Banking customer in Hong KongC)   Customer C is not a qualified Priority Banking customer in Indonesia and Korean but is a qualified customer in IndiaD) Customer D has an SCB payroll account where monthly salary credited is S$20K.
    • A. 

      All of the above

    • B. 

      None of the above

    • C. 

      A, B & D only

    • D. 

      A & B only

  • 2. 
    In which of the following scenarios will the cross border outward telegraphic transfer fee rebate apply?A)  Customer A is a Priority Banking customer with SG SCB and makes an OTT to SCB HKB) Customer B logs onto SG Internet Banking and makes an OTT to SCB MY.C) Customer C request to be upgraded to be Priority Banking and thereafter makes an OTT to HSBC.
    • A. 

      All of the above

    • B. 

      None of the above

    • C. 

      A & B only

    • D. 

      A only

  • 3. 
    Which customers will enjoy a fee waiver on overseas ATM cash withdrawal?A) SG Priority Banking Customer A makes an ATM withdrawal using CitiBank’s ATM in USA.B) SG Excel Banking Customer B makes an ATM withdrawal using SCB Thailand ATM.C) SG Priority Banking Customer C makes an ATM withdrawal using SCB Hong Kong ATM.D) SG Priority Banking Customer D makes an ATM withdrawal using SCB SG ATM5 network.
    • A. 

      All of the above

    • B. 

      A, B, C only

    • C. 

      A & C only

    • D. 

      A & D only

  • 4. 
    Which of the following is not part of the on us cross border outward telegraphic transfer fee rebate?
    • A. 

      Cable/telex/cover charge

    • B. 

      Handling commission including commission in lieu/service fees

    • C. 

      Other miscellaneous charges such as OTT inland exchange/OTTSME/SGG Payment CR Through Hogan Account/Surcharge for AUD Remittance

    • D. 

      Amendment/Cancellation/Overseas Charges will continue to be levied

  • 5. 
    Priority Banking Customer requests for his family members to be accorded Priority banking status in SG. Who does not qualify?
    • A. 

      Wife

    • B. 

      Sister in law

    • C. 

      Eldest Son

    • D. 

      Youngest daughter

  • 6. 
     Under the Global Recognition service, RM should:
    • A. 

      Verify if customer is a Priority customer in originating country. Account Opening and PB upgrading should follow only there after.

    • B. 

      Open account and pend Priority Banking sign up. Upon verification if customer is a Priority Banking customer in originating country, proceed with upgrade; else reject customer’s request to upgrade

    • C. 

      Request to sight Priority Banking ATM/Debit card of originating country. Open account and proceed with Priority Banking sign up. Email to country champion to verify of customer is a Priority Banking customer in originating country. If so, continue to engage customer. Else, advice customer that he would be given 1 year grace period to increase his holdings with Standard Chartered Bank Singapore to meet the minimum eligibility criteria.

    • D. 

      Tell customer that Singapore is not part of this Global Recognition service scheme and will not accept his request.

  • 7. 
    What type of services will customer get to enjoy at Singapore international Priority Banking Centres when offshore customers from other SCB footprints presents his/her Priority Banking debit/ ATM and or Credit Card?A. Use of our exclusive Priority Banking lounge facilitiesB. Emergency cash servicesC. Remote account opening assistance and enquiriesD. Free wireless and/or internet access    
    • A. 

      All of the above

    • B. 

      None of the above

    • C. 

      A, B & C only

    • D. 

      A & B only

  • 8. 
    A SG Priority Banking customer has holdings with SCB Hong Kong, SCB Thailand, SCB Indonesia, SCB Malaysia, SCB India, SCB UAE and SCB Nigeria. Upon logging into SG Online banking, the Global Link feature allows him to link and view their overseas account balances from:
    • A. 

      Up to 5 countries out of Hong Kong, Thailand, Indonesia, Malaysia, India, UAE

    • B. 

      All countries listed here

    • C. 

      Only Hong Kong and Malaysia

    • D. 

      Only Nigeria, UAE & Hong Kong

  • 9. 
    When applying for emergency cash application in Singapore, what are the mandatory application requirements in an event customer has lost his SCB ATM card and passport?
    • A. 

      Passport

    • B. 

      NRIC of home country

    • C. 

      Working Permit in SG

    • D. 

      Signature on the completed Emergency Cash Application form should be consistent as records of account to be debited from in originating country. The form should then be faxed over to customer’s originating country.

  • 10. 
    Priority Banking status expires after 1 year from the date of PB sign up. How can customer renew his membership?
    • A. 

      Customer cannot renew his membership.

    • B. 

      Customer needs to meet our eligibility criteria to become a Priority Banking customer by simply maintaining a minimum of S$100,000 in deposits and/or investments, or taking up S$1 million in housing loans with us.

    • C. 

      Customer needs to meet our eligibility criteria to become a Priority Banking customer by simply maintaining a monthly credit of more than S$16,000 in your SuperSalary Account with us to enjoy a 1-year complimentary Priority Banking membership

    • D. 

      Customer needs to meet our eligibility criteria to become a Priority Banking customer by simply maintaining a minimum of S$200,000 in deposits alone.