PHR/SPHR - Partial Chapter 5 Quiz
This is a partial chapter 5 quiz from Anne Bogardus' book; PHR/SPHR Study Guide. This quiz was created for the group members of the HR Certification on-line study group. At some point, I will come back in and complete the entire chapter, but for now this quiz covers pp #215-236 of the Bogardus book.
- 1.Would you agree that "effective" organizations are those in which values and beliefs are shared at all levels in the organization?
- A.
Yes
- B.
No
- 2.True or False: Individuals of protected classes must be provided with equal opportunity to participate in workplace training and development programs.
- A.
True
- B.
False
- 3.HRD activities need to consider possible legal ramifications of the use of other's work. Which of the following is enforced through civil litigation? Check all that apply.
- A.
Civil Rights
- B.
Copyright
- C.
Patent
- 4.True or False: The Copyright Act of 1976 does not have any "work for hire" exceptions.
- A.
True
- B.
False
- 5.Which of the following is an exception to the owner/author copyright law? Check all that apply.
- A.
An author who creates the work as a part of his/her normal job duties
- B.
A freelance artist who has been commissioned
- C.
A photographer who takes a photograph in a federal park
- 6.True or False: Original works are protected by copyright law for the life of the author plus 80 years.
- A.
True
- B.
False
- 7.True or False: The Fair Use Doctrine will, in some cases, allow for the use of copyrighted material without its author's permission.
- A.
True
- B.
False
- 8.Identify the three types of US patents from the list below.
- A.
Design
- B.
Uniform
- C.
Plant
- D.
Animal
- E.
Utility
- 9.Which of the following patents are limited to 14 years?
- A.
Design
- B.
Utility
- C.
Plant
- 10.Which of the following patents are limited to 20 years?
- A.
Design
- B.
Utility
- C.
Plant
- 11.Organization development systematically examines an organization's...? Check all that apply.
- A.
Technology
- B.
Processes
- C.
Structure
- D.
Human Resources
- 12.True or False: An "action strategy" in OD is known as an OD Intervention.
- A.
True
- B.
False
- 13.Thomas Cummings and Christopher Worley identified four categories of OD interventions. Please fill them in below. Please use all lower case in your response.
- 14.For change to "take"... Please pick the best answer from the options below.
- A.
The CEO needs to tell everyone how important the change is for the organization
- B.
People must embrace the change
- C.
A large bonus needs to be paid for all those that accept the change
- 15.What are Kurt Lewin's three stages of change?
- A.
Unfreezing
- B.
Heating
- C.
Moving
- D.
Coasting
- E.
Refreezing
- 16.Which of the following are steps that organizations can take to ensure a successful change initiative?
- A.
Leaders must communicate repeatedly with employees well in advance of the change
- B.
A plan must be developed that clearly articulates the goal of the change, and addresses implications
- C.
Motivate direct supervisors to implement the change, so their reports will be more likely to accept the change.
- D.
Recruit unofficial leaders in the organization to help influence others toward accepting the change
- 17.True or False: Knowledge Management (KM) generally encompasses activities related to the creation, retention and distribution of organizational knowledge.
- A.
True
- B.
False
- 18.There are at least 6 different methods organizations use to retain and institutionalize knowledge. Which of the following is NOT one of these methods?
- A.
Expert registers
- B.
Postmortems
- C.
Worst-practice standards
- D.
Communities of practice
- E.
Knowledge management systems
- 19.True or False: In learning organizations experimenting is minimized due to the wide use of formal training programs.
- A.
True
- B.
False
- 20.In his book, the Fifth Discipline, Peter Senge identified 5 disciplines that will enable organizations to, among other things, increase their ability to realize desired results. Please name these five discipline. Use only lower case, please.
- 21.Is Total Quality Management (TQM) an example of a techno-structural OD intervention?
- A.
Yes
- B.
No
- 22.True or False: Market research and product development are key components of a TQM system.
- A.
True
- B.
False
- 23.What is an "essential function" of a TQM environment? Looking for one word, and please use lower case in your response.
- 24.From the following names, please check all that have been identified as someone who has "significantly contributed" to the quality movement.
- A.
W. Edwards Deming
- B.
Peter Senge
- C.
Joseph M. Juran
- D.
Dr. Kaoru Ishikawa
- E.
Philip B. Crosby
- 25.True or False: Deming was so popular in China they named their quality award the Deming Prize.
- A.
True
- B.
False
Questions: 11 | Attempts: 4856 | Last updated: Mar 22, 2022
-
Sample QuestionScreening is:
Questions: 10 | Attempts: 1826 | Last updated: Mar 22, 2022
-
Sample QuestionIn the function f(x)=3x, what is the limit of f(x) as x approaches 2?
Questions: 6 | Attempts: 1708 | Last updated: Mar 21, 2022
-
Sample QuestionF(x) = 4x - 3 f(2)
Back to top