Outlook 2010 Essentials Post Test

15 Questions | Total Attempts: 1220

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Outlook 2010 Essentials Post Test

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Questions and Answers
  • 1. 
    What is conversation view?
    • A. 

      To view all emails related to a specific topic

    • B. 

      To have a converation with friends

    • C. 

      To sent a group of friends an email

  • 2. 
    What is a Rule?
    • A. 

      A set of instructions to set up emails

    • B. 

      A distribution list

    • C. 

      A recurring appointment

  • 3. 
    Why would you schedule a recurring meeting?
    • A. 

      To let everyone know you are having a meeting

    • B. 

      To organise the calendar

    • C. 

      It makes sense as the same meeting takes place every month

  • 4. 
    When would you put the office assistant on?
    • A. 

      When you are taking a break

    • B. 

      When you are out of the office for example; on holiday

    • C. 

      Each night when you leave the office

  • 5. 
    What happens when you recall an email?
    • A. 

      Nothing

    • B. 

      If the recipient has not read it before it is recalled they will not be able to read it

    • C. 

      The recipient will not be able to open it

  • 6. 
    What is a signature in outlook?
    • A. 

      It is a digital signature to insert into your emails

    • B. 

      It is a scanned copy of a signature

    • C. 

      Everyone automatically has a signature set up in outlook

  • 7. 
    Why would you set up a folder in outlook?
    • A. 

      To keep all emails of the same topic organised into a folder

    • B. 

      So emails will automatically appear in folders

    • C. 

      So the emails will not be accidently deleted

  • 8. 
    Can you send a meeting request to more than one person?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Only if the person is in your address book

  • 9. 
    How many ways are there to search for emails?
    • A. 

      Instant search, Search tools and filter

    • B. 

      Search tools, Filter and scroll

    • C. 

      Help, Search and Filter

  • 10. 
    What is a distribution list?
    • A. 

      A number of people related to a specific group or team

    • B. 

      A contacts page

    • C. 

      Part of the address book

  • 11. 
    Viruses are on the rise and are a huge challenge for businesses, what can you do to help eliminate them.
    • A. 

      Do not open emails from someone you don't know

    • B. 

      Do not open attachments

    • C. 

      Do not forward emails from someone you don't know

    • D. 

      All of the above

  • 12. 
    What type of text is classed as shouting in an email?
    • A. 

      All capitals

    • B. 

      Text in quotations

    • C. 

      Bold text

    • D. 

      Itlaic text

  • 13. 
    Why should you re-read an email before you send it?
    • A. 

      To ensure there's no spelling mistakes

    • B. 

      To ensure the message has the correct punctuation

    • C. 

      To ensure the message cannot be misinterpreted

    • D. 

      All of the above

  • 14. 
    Although emails are instant when in your opinion might it be a good idea to use the phone instead?
    • A. 

      When a meeting is iminent but the person has not replied to your email

    • B. 

      When it's crucial to have an answer immediately

    • C. 

      When you need work- related advice immediately

    • D. 

      All of the above

  • 15. 
    It's important to put the office assistant on when you are 'out of the office' how do you put the office assistant on? 
    • A. 

      Click on the file tab and click automatic replies

    • B. 

      Click on the view tab, automatic replies

    • C. 

      Click on the send/receive tab, automaic replies

    • D. 

      All of the above

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