Outlook 2010 - The Basics

22 Questions | Total Attempts: 1837

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Outlook 2010 - The Basics

Test your knowledge of Outlook 2010 by trying this quiz. There are 22 questions to answer and you have 20 minutes to complete.


Questions and Answers
  • 1. 
    The default view for the Contacts list is the ___ view.
    • A. 

      Business Cards

    • B. 

      Address Cards

    • C. 

      Detailed Address Cards

    • D. 

      Phone List

  • 2. 
    FIGURE 1-1 John is learning how to use the Address Book in Outlook.  Please answer the following question using Figure 1-1 (above) as a reference.  In order to get the Select Names Window shown above, John first clicked the New Mail Message, followed by the ___.
    • A. 

      To box

    • B. 

      From box

    • C. 

      Cc box

    • D. 

      Insert button

  • 3. 
    The Navigation Pane gives you access to all parts of Outlook.
    • A. 

      True

    • B. 

      False

  • 4. 
    Sarah has made it her goal to become more familiar with the Ribbon at the top of the Contact Window. The Ribbon is organised into four tabs which she is now exploring.To modify the font layout and style attributes of the contact information, Sarah will choose the _____ tab.
    • A. 

      View

    • B. 

      Home

    • C. 

      Send/Receive

    • D. 

      Folder

  • 5. 
    To add the Bcc field to a message window, on the Ribbon, click the New Message, then choose the  ___ tab, and then click the Show Bcc button.
    • A. 

      Options

    • B. 

      Message

    • C. 

      Insert

    • D. 

      Format Text

  • 6. 
    You can Search Folders to view e-mail messages matching specific criteria, such as containing ___.
    • A. 

      Objects

    • B. 

      Keywords

    • C. 

      Catalogs

    • D. 

      Directories

  • 7. 
    Outlook is a desktop ___ manager that helps you organize information, communicate with others, and manage your time efficiently.
    • A. 

      E-mail

    • B. 

      Calendar

    • C. 

      To-do

    • D. 

      Information

  • 8. 
    By default, Outlook searches ___ for the keywords you are searching on.
    • A. 

      Only the Inbox

    • B. 

      Only sent items

    • C. 

      The folders you are currently in

    • D. 

      All folders

  • 9. 
    Outlook is a desktop calendar system that helps you organize information, communicate with others, and manage your time efficiently.
    • A. 

      True

    • B. 

      False

  • 10. 
    The process of organising, storing, and saving old documents is called ___.
    • A. 

      Archiving

    • B. 

      Scrapping

    • C. 

      Keeping

    • D. 

      Warehousing

  • 11. 
    You can grab information from an e-mail message and add it to Outlook Contacts by ___ the sender's e-mail address on the From line.
    • A. 

      Double-clicking

    • B. 

      Dragging

    • C. 

      Left-clicking

    • D. 

      Right-clicking

  • 12. 
    If you want to send e-mail messages to the same group of people several times, you can save time by creating a ___.
    • A. 

      Contact group

    • B. 

      Set group

    • C. 

      Spam filter

    • D. 

      Macro list

  • 13. 
    The Notes Navigation Pane option keeps track of anything you need to remember.
    • A. 

      True

    • B. 

      False

  • 14. 
    If you fill in someone's name in the Cc box, that person's name will not be visible to the other recipients when they open the message.
    • A. 

      True

    • B. 

      False

  • 15. 
    Outlook creates Address Book information automatically when you add a new contact with an e-mail address to your Contacts list.
    • A. 

      True

    • B. 

      False

  • 16. 
    To open an e-mail message, double-click the ___ in the Inbox.
    • A. 

      Message

    • B. 

      Tab

    • C. 

      Ribbon

    • D. 

      Mailbox icon

  • 17. 
    The Home tab contains advanced options for customising contact information.
    • A. 

      True

    • B. 

      False

  • 18. 
    E-mail addresses are composed of a user name, then the @ symbol, your domain name and a(n) ___ at the very end.
    • A. 

      Extension such as .gov

    • B. 

      File name

    • C. 

      Security code

    • D. 

      Icon

  • 19. 
    To preview a Contacts list before printing, click File tab, and then click Print.
    • A. 

      True

    • B. 

      False

  • 20. 
    You can create a ___ to add to the end of your messages, which adds a professional or unique look and feel to your messages.
    • A. 

      Signature

    • B. 

      Sign-post

    • C. 

      File folder

    • D. 

      Heading

  • 21. 
    E-mail can be sent from many devices including _____.
    • A. 

      Computers

    • B. 

      Pocket PCs

    • C. 

      Smartphones such as Blackberries

    • D. 

      All of the above

  • 22. 
    It is estimated that spam, electronic junk mail, is more than 50 percent of all e-mail.
    • A. 

      True

    • B. 

      False

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