Outlook 2010 - The Basics

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Outlook 2010 - The Basics - Quiz

Test your knowledge of Outlook 2010 by trying this quiz. There are 22 questions to answer and you have 20 minutes to complete.


Questions and Answers
  • 1. 

    The default view for the Contacts list is the ___ view.

    • A.

      Business Cards

    • B.

      Address Cards

    • C.

      Detailed Address Cards

    • D.

      Phone List

    Correct Answer
    B. Address Cards
    Explanation
    The default view for the Contacts list is the Address Cards view. This view displays the contacts in a format that resembles traditional address cards, with the contact's name, address, phone number, and other details presented in a concise and organized manner. This view is often preferred for quickly scanning and accessing contact information.

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  • 2. 

    FIGURE 1-1 John is learning how to use the Address Book in Outlook.  Please answer the following question using Figure 1-1 (above) as a reference.  In order to get the Select Names Window shown above, John first clicked the New Mail Message, followed by the ___.

    • A.

      To box

    • B.

      From box

    • C.

      Cc box

    • D.

      Insert button

    Correct Answer
    A. To box
    Explanation
    In order to get the Select Names Window shown above, John first clicked the New Mail Message and then clicked on the "To" box. This action opens up the Select Names Window where John can select the recipients for his email.

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  • 3. 

    The Navigation Pane gives you access to all parts of Outlook.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The Navigation Pane in Outlook provides access to various sections and features of the application, allowing users to easily navigate and switch between different parts of Outlook such as Mail, Calendar, Contacts, and Tasks. It acts as a central hub for accessing all the different components and functionalities of Outlook, making it easier for users to manage their emails, appointments, contacts, and tasks effectively. Therefore, the statement "The Navigation Pane gives you access to all parts of Outlook" is true.

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  • 4. 

    You can Search Folders to view e-mail messages matching specific criteria, such as containing ___.

    • A.

      Objects

    • B.

      Keywords

    • C.

      Catalogs

    • D.

      Directories

    Correct Answer
    B. Keywords
    Explanation
    When searching folders to view email messages, one can search for specific criteria such as containing keywords. This means that the search will look for emails that have the specified keywords in their content. Searching for objects, catalogs, or directories would not be applicable in this context as they do not relate to the content of email messages.

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  • 5. 

    Outlook is a desktop ___ manager that helps you organize information, communicate with others, and manage your time efficiently.

    • A.

      E-mail

    • B.

      Calendar

    • C.

      To-do

    • D.

      Information

    Correct Answer
    D. Information
    Explanation
    Outlook is a desktop manager that helps you organize information, communicate with others, and manage your time efficiently. This suggests that Outlook is not limited to just managing emails, calendars, or to-do lists, but it also helps in organizing and managing other types of information. It could include tasks, contacts, notes, and more, making it a comprehensive tool for managing various types of information and improving productivity.

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  • 6. 

    By default, Outlook searches ___ for the keywords you are searching on.

    • A.

      Only the Inbox

    • B.

      Only sent items

    • C.

      The folders you are currently in

    • D.

      All folders

    Correct Answer
    D. All folders
    Explanation
    Outlook, by default, searches all folders for the keywords you are searching on. This means that when you perform a search in Outlook, it will not only look for matches in the Inbox or sent items, but also in any other folders you have in your mailbox. This allows you to easily find emails or other items that may be stored in different folders within Outlook.

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  • 7. 

    Outlook is a desktop calendar system that helps you organize information, communicate with others, and manage your time efficiently.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Outlook is not a desktop calendar system. It is a personal information manager that includes features like email, calendar, contacts, and tasks. While the calendar feature is a part of Outlook, it is not the sole purpose or function of the software. Therefore, the statement that Outlook is a desktop calendar system is false.

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  • 8. 

    The process of organising, storing, and saving old documents is called ___.

    • A.

      Archiving

    • B.

      Scrapping

    • C.

      Keeping

    • D.

      Warehousing

    Correct Answer
    A. Archiving
    Explanation
    Archiving refers to the process of organizing, storing, and saving old documents. It involves systematically categorizing and preserving documents in a way that allows for easy retrieval and future reference. This process ensures that important information is protected and can be accessed when needed.

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  • 9. 

    The Notes Navigation Pane option keeps track of anything you need to remember.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The Notes Navigation Pane option is a feature that allows users to keep track of important information or reminders. It provides a convenient way to access and view notes, making it easier to remember and refer back to them when needed. By selecting this option, users can ensure that they have a reliable system in place to remember and organize their notes effectively. Hence, the given statement is true.

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  • 10. 

    If you fill in someone's name in the Cc box, that person's name will not be visible to the other recipients when they open the message.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    If you fill in someone's name in the Cc box, that person's name will be visible to the other recipients when they open the message. This is because the Cc (carbon copy) field is used to send a copy of the email to additional recipients, and their names will be visible to everyone else in the email.

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  • 11. 

    Outlook creates Address Book information automatically when you add a new contact with an e-mail address to your Contacts list.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When you add a new contact with an email address to your Contacts list in Outlook, the software automatically creates Address Book information. This means that the contact's email address will be added to the Address Book, allowing you to easily access and use it when composing emails or searching for contacts. Therefore, the statement is true.

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  • 12. 

    To open an e-mail message, double-click the ___ in the Inbox.

    • A.

      Message

    • B.

      Tab

    • C.

      Ribbon

    • D.

      Mailbox icon

    Correct Answer
    A. Message
    Explanation
    To open an e-mail message, you need to double-click on the "message" in the Inbox. Double-clicking on the "message" will open the selected e-mail and allow you to read its contents.

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  • 13. 

    E-mail addresses are composed of a user name, then the @ symbol, your domain name and a(n) ___ at the very end.

    • A.

      Extension such as .gov

    • B.

      File name

    • C.

      Security code

    • D.

      Icon

    Correct Answer
    A. Extension such as .gov
    Explanation
    An e-mail address typically consists of a user name, followed by the @ symbol, then the domain name, and finally an extension such as .gov. The extension is used to identify the type or purpose of the domain, such as indicating that it is a government website. It helps in categorizing and organizing the different types of websites and email addresses.

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  • 14. 

    You can create a ___ to add to the end of your messages, which adds a professional or unique look and feel to your messages.

    • A.

      Signature

    • B.

      Sign-post

    • C.

      File folder

    • D.

      Heading

    Correct Answer
    A. Signature
    Explanation
    A signature is a common feature in email or messaging platforms that allows users to add a personalized touch to their messages. It typically includes the sender's name, contact information, and sometimes a quote or tagline. By adding a signature, messages appear more professional and polished, and it also helps in providing important information to the recipient. Therefore, a signature is an appropriate option to enhance the look and feel of messages.

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  • 15. 

    E-mail can be sent from many devices including _____.

    • A.

      Computers

    • B.

      Pocket PCs

    • C.

      Smartphones such as Blackberries

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    E-mail can be sent from a variety of devices, including computers, pocket PCs, and smartphones such as Blackberries. This means that users have the flexibility to send emails from whichever device they prefer or have access to. Whether it's a traditional computer, a handheld pocket PC, or a smartphone, all of these devices can be used to send emails.

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  • 16. 

    It is estimated that spam, electronic junk mail, is more than 50 percent of all e-mail.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because spam, which refers to unsolicited and unwanted emails, has become a significant problem in the digital world. Studies and research suggest that spam emails make up more than 50 percent of all email traffic. This means that a majority of the emails received by individuals are spam, highlighting the scale of this issue and the need for effective spam filters and prevention measures.

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  • 17. 

    Sarah has made it her goal to become more familiar with the Ribbon at the top of the Contact Window. The Ribbon is organised into four tabs which she is now exploring.To modify the font layout and style attributes of the contact information, Sarah will choose the _____ tab.

    • A.

      View

    • B.

      Home

    • C.

      Send/Receive

    • D.

      Folder

    Correct Answer
    A. View
    Explanation
    To modify the font layout and style attributes of the contact information, Sarah will choose the "View" tab. This tab typically contains options related to the visual appearance and layout of the content being viewed. It is likely to have options for changing the font, font size, and other formatting attributes of the contact information displayed in the Contact Window.

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  • 18. 

    To add the Bcc field to a message window, on the Ribbon, click the New Message, then choose the  ___ tab, and then click the Show Bcc button.

    • A.

      Options

    • B.

      Message

    • C.

      Insert

    • D.

      Format Text

    Correct Answer
    A. Options
    Explanation
    To add the Bcc field to a message window, on the Ribbon, click the New Message, then choose the Options tab, and then click the Show Bcc button.

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  • 19. 

    You can grab information from an e-mail message and add it to Outlook Contacts by ___ the sender's e-mail address on the From line.

    • A.

      Double-clicking

    • B.

      Dragging

    • C.

      Left-clicking

    • D.

      Right-clicking

    Correct Answer
    D. Right-clicking
    Explanation
    By right-clicking the sender's email address on the From line, you can access a context menu that allows you to add the sender's information to your Outlook Contacts. This action opens a dropdown menu with various options, and one of them is "Add to Outlook Contacts." Selecting this option will prompt you to enter additional details about the sender, such as their name, phone number, and address, which will then be saved in your Outlook Contacts for future reference.

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  • 20. 

    If you want to send e-mail messages to the same group of people several times, you can save time by creating a ___.

    • A.

      Contact group

    • B.

      Set group

    • C.

      Spam filter

    • D.

      Macro list

    Correct Answer
    A. Contact group
    Explanation
    Creating a contact group allows you to save time when sending multiple email messages to the same group of people. Instead of manually selecting each recipient every time, you can simply select the contact group and all the members of that group will automatically be included in the recipient list. This eliminates the need for repetitive manual input and streamlines the process of sending emails to the same group of people.

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  • 21. 

    The Home tab contains advanced options for customising contact information.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false because the Home tab in a software application typically contains basic options for managing and formatting documents, such as font styles, alignments, and paragraph settings. It does not typically include advanced options for customizing contact information.

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  • 22. 

    To preview a Contacts list before printing, click File tab, and then click Print.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    To preview a Contacts list before printing, you need to first click on the File tab, and then select the Print option. This will allow you to see how the Contacts list will appear when printed, giving you the opportunity to make any necessary adjustments or corrections before actually printing it. Therefore, the statement "True" is correct.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Aug 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 06, 2013
    Quiz Created by
    Melisamoney
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