Organizational Behavior Chapter 4

11 Questions | Total Attempts: 654

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Organizational Behavior Quizzes & Trivia

Questions and Answers
  • 1. 
    _________ refers to the psychological response to demands when there is something at stake for the individual and when coping with these demands would tax or exceed the individual's capacity or resourses.
    • A. 

      Stress

    • B. 

      Stressors

    • C. 

      Cognitive Coping

    • D. 

      Behavioral Coping

  • 2. 
    ___________ come in two general forms: challenge and hindrance.
    • A. 

      Stressors

    • B. 

      Sress

    • C. 

      Coping

    • D. 

      Strain

  • 3. 
    ____________with stress involves thoughts and behaviors that address one of two goals: addressing the stressful demand or decreasing the emotional discomfort associated with the demand.
    • A. 

      Coping

    • B. 

      Dealing

    • C. 

      Issues

    • D. 

      Primary appraisal

  • 4. 
    _____________ tend to experience more stressors, appraise more demands as stressful, and experience more strains.
    • A. 

      Type A personality people

    • B. 

      Supervisors

    • C. 

      People with General Adaptation Syndrome

    • D. 

      Biologists

  • 5. 
    Over time, this response to stress wears out the body, and exhaustion and collapse may occur.
    • A. 

      General Adaptation Syndrome

    • B. 

      Behavioral coping

    • C. 

      Emotion-focused coping

    • D. 

      Cognitive coping

  • 6. 
    What are the stages of General Adaptation Syndrome?
    • A. 

      Alarm, resistance, exhaustion

    • B. 

      React, embrace, resolve

    • C. 

      Alert, organize, respond

    • D. 

      Attention, evaluate, act

  • 7. 
    Which of the following is a strain reduction practice:
    • A. 

      Relaxation techniques

    • B. 

      Cognitive-behavioral techniques

    • C. 

      Health and wellness programs

    • D. 

      All of these

  • 8. 
    The behavioral methods of someone who deals with stress in a ________ way, would do so by working harder, seeking assistance, and/or acquiring additional resources.
    • A. 

      Problem-Focused

    • B. 

      Emotion-Focused

    • C. 

      Cognitive

    • D. 

      Behavioral

  • 9. 
    ______________ are typically perceived as opportunities for growth, learning, and achievement.
    • A. 

      Challenge Stressors

    • B. 

      Hindrance Stressors

    • C. 

      Role Ambiguity Stressors

    • D. 

      All of these

  • 10. 
    An evaluation of the significance and meaning of demands that are being confronted.
    • A. 

      Primary Appraisal

    • B. 

      Secondary Appraisal

    • C. 

      Coping

    • D. 

      Social Support

  • 11. 
    _____________ are negative consequences that occur when an individual's capacity or resouces to cope are exceeded.
    • A. 

      Strains

    • B. 

      Challenge Stressors

    • C. 

      Role Overload

    • D. 

      Burnouts

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