Organizational Behavior Chapter 1 Quiz Question And Answer
Are you ready for these organizational behavior chapter 1 quiz questions and answers that we have brought here in front of you? These questions in this quiz are going to help you not only with self-assessment but also with gaining more knowledge on the topic. We hope you do your best and score at least 70 or more on this quiz. Let's go for this quiz without wasting any time.
Questions and Answers
- 1.
Groups of people who work interdependently toward some purpose. Employees have structured patterns of interaction, complete certain tasks in a coordinated way, and have a sense of purpose.
- A.
Organizational efficiency
- B.
Organizational learning system
- C.
Open systems
- D.
Stakeholders
- E.
Organizations
Correct Answer
E. OrganizationsExplanation
The correct answer is organizations. This is because the given description matches the characteristics of organizations, which are groups of people working together towards a common goal, with structured patterns of interaction, coordinated tasks, and a sense of purpose.Rate this question:
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- 2.
A broad concept represented by several perspectives, including the organization's fit with the external environment, internal subsystems are configured for a high-performance workplace, when companies are learning organizations, and when companies satisfy the needs of key stakeholders.
- A.
Organizational efficiency
- B.
Organizational citizenship behaviors
- C.
Organizational effectiveness
- D.
Open systems
- E.
Organizational behavior
Correct Answer
C. Organizational effectivenessExplanation
Organizational effectiveness refers to the extent to which an organization achieves its goals and objectives. It encompasses various perspectives, such as the organization's alignment with the external environment, the configuration of internal subsystems for high performance, the organization's ability to learn and adapt, and meeting the needs of key stakeholders. In other words, organizational effectiveness is a broad concept that encompasses multiple dimensions of organizational performance.Rate this question:
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- 3.
A perspective that organizations take their sustenance from the environment and, in turn, affect that environment through their output.
- A.
Surface-level diversity
- B.
Open systems
- C.
Organizational learning
- D.
Counterproductive work behaviors
- E.
Organizational efficiency
Correct Answer
B. Open systemsExplanation
Open systems theory suggests that organizations are not isolated entities, but rather interconnected with their external environment. This theory emphasizes that organizations rely on the environment for resources and inputs, and they also have an impact on the environment through their outputs. Open systems theory highlights the dynamic and reciprocal relationship between organizations and their environment, emphasizing the need for organizations to adapt and respond to changes in the external environment to maintain sustainability and success.Rate this question:
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- 4.
A perspective that organizational effectiveness depends on the organization's capacity to acquire, share, use, and store valuable knowledge.
- A.
Organizational learning
- B.
High-performance work practices
- C.
Knowledge sharing
- D.
Organizational efficiency
- E.
Knowledge acquisition
Correct Answer
A. Organizational learningExplanation
Organizational learning refers to the process of acquiring, sharing, using, and storing knowledge within an organization. This perspective suggests that organizational effectiveness is dependent on the organization's ability to engage in continuous learning and adapt to new information and knowledge. By promoting a culture of knowledge sharing and acquisition, organizations can enhance their efficiency and performance. Therefore, organizational learning is the most suitable explanation for the given statement.Rate this question:
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- 5.
The distribution of knowledge throughout the organization.
- A.
Organizational learning
- B.
Knowledge sharing
- C.
Knowledge acquisition
- D.
Organizational efficiency
- E.
Organizational behavior
Correct Answer
B. Knowledge sharingExplanation
Knowledge sharing refers to the process of transferring knowledge and information from one individual or department to another within an organization. It involves the dissemination of knowledge, expertise, and best practices to enhance the overall knowledge base of the organization. By sharing knowledge, employees can learn from each other, collaborate more effectively, and make better-informed decisions. This leads to improved organizational learning, as well as increased efficiency and effectiveness in achieving organizational goals.Rate this question:
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- 6.
When information is brought into the organization from the external environment
- A.
Knowledge acquisition
- B.
Organizational learning
- C.
Corporate social responsibility
- D.
Knowledge sharing
- E.
Intellectual capital
Correct Answer
A. Knowledge acquisitionExplanation
Knowledge acquisition refers to the process of obtaining new information or knowledge from external sources. When information is brought into the organization from the external environment, it can be considered as knowledge acquisition. This process allows the organization to expand its knowledge base, gain insights, and adapt to changes in the external environment. By acquiring new knowledge, organizations can enhance their decision-making processes, improve their competitive advantage, and foster innovation.Rate this question:
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- 7.
The company's stock of knowledge, including human capital, structural capital, and relationship capital.
- A.
Organizational memory
- B.
Knowledge sharing
- C.
Knowledge acquisition
- D.
Intellectual capital
- E.
Organizational learning
Correct Answer
D. Intellectual capitalExplanation
Intellectual capital refers to the company's stock of knowledge, which includes human capital, structural capital, and relationship capital. It encompasses the skills, expertise, and capabilities of the employees, the organization's processes and systems, and the relationships and networks the company has established. Intellectual capital is crucial for the company's success as it allows for knowledge sharing, acquisition, and organizational learning. It represents the intangible assets that contribute to the company's competitive advantage and long-term value creation.Rate this question:
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- 8.
The knowledge, skills, and abilities that employees carry around in their heads. An important part of a company's stock of knowledge. The knowledge makes the company effective.
- A.
Intellectual capital
- B.
Human capital
- C.
Relationship capital
- D.
Organizational memory
- E.
Structural capital
Correct Answer
B. Human capitalExplanation
Human capital refers to the knowledge, skills, and abilities that employees possess. It is an essential part of a company's stock of knowledge and contributes to its effectiveness. This term emphasizes the value of employees and their expertise in driving organizational success.Rate this question:
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- 9.
The value that is derived from an organization's rapport with customers, suppliers, and others.
- A.
Human capital
- B.
Structural capital
- C.
Intellectual capital
- D.
Relationship capital
- E.
Corporate social responsibility
Correct Answer
D. Relationship capitalExplanation
Relationship capital refers to the value that is derived from an organization's rapport with customers, suppliers, and others. It encompasses the trust, loyalty, and goodwill that the organization has built with its stakeholders over time. This capital is crucial for the success of the organization as it helps in fostering long-term relationships, collaboration, and mutual benefits. It includes factors such as customer satisfaction, supplier partnerships, and strong networks, which ultimately contribute to the organization's overall performance and competitive advantage.Rate this question:
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- 10.
The storage and preservation of human capital. Includes information that employees possess as well as knowledge embedded in the organization's systems and structures. Transfers knowledge to other employees and also transfers knowledge into structural capital.
- A.
Organizational efficiency
- B.
High-performance work practices
- C.
Intellectual capital
- D.
Organizational memory
- E.
Unlearning
Correct Answer
D. Organizational memoryExplanation
Organizational memory refers to the storage and preservation of human capital, which includes the knowledge and information possessed by employees as well as the knowledge embedded in the organization's systems and structures. It involves transferring knowledge to other employees and also transferring knowledge into structural capital. This concept is important for the efficient functioning of the organization as it allows for the retention and utilization of valuable knowledge and experience gained over time.Rate this question:
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- 11.
Removes knowledge that no longer adds value to the organization.
- A.
Intellectual capital
- B.
Unlearning
- C.
Organizational memory
- D.
Organizational efficiency
- E.
Structural capital
Correct Answer
B. UnlearningExplanation
Unlearning refers to the process of intentionally letting go of outdated or irrelevant knowledge and beliefs. In the context of the given statement, unlearning is necessary to remove knowledge that no longer adds value to the organization. By unlearning, individuals and organizations can free up mental and physical resources, adapt to new circumstances, and improve overall efficiency and effectiveness. Unlearning is an important aspect of intellectual capital management and organizational memory, as it allows for continuous learning and growth.Rate this question:
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- 12.
Individuals, organizations, or other entities who affect or are affected by the organization's objectives and actions. Personalizes the open systems perspective. Identifies specific people and social entities in the external and internal environment. Recognizes that these types of relations are dynamic.
- A.
Human capital
- B.
Stakeholders
- C.
Relationship capital
- D.
Structural capital
- E.
Intellectual capital
Correct Answer
B. StakeholdersExplanation
The term "stakeholders" refers to individuals, organizations, or other entities who affect or are affected by the organization's objectives and actions. This term personalizes the open systems perspective by recognizing specific people and social entities in the external and internal environment. It also acknowledges that these relationships are dynamic, meaning they can change and evolve over time. Therefore, stakeholders are an essential aspect of understanding and managing an organization's operations and goals.Rate this question:
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- 13.
A perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital. Human capital helps the organization realize opportunities or minimize threats in the external environment. The two most widely mentioned forms are employee involvement and job autonomy. Another key variable is employee competence. Various forms of financial and non-financial rewards are valued by employees.
- A.
Organization efficiency
- B.
High-performance work practices
- C.
Relationship capital
- D.
Organizational learning
- E.
Organizational memory
Correct Answer
B. High-performance work practicesExplanation
The given answer, high-performance work practices, aligns with the statement that effective organizations incorporate several workplace practices that leverage the potential of human capital. High-performance work practices refer to a set of HR practices that are designed to improve organizational performance by enhancing employee skills, motivation, and engagement. These practices often include employee involvement, job autonomy, and various forms of rewards. Therefore, high-performance work practices are directly related to the concept of leveraging human capital and improving organizational efficiency.Rate this question:
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- 14.
Relatively stable, evaluative beliefs that guide a person's preferences for outcomes or courses of action in a variety of situations.
- A.
Ethics
- B.
Values
- C.
Unlearning
- D.
Knowledge acquisition
- E.
Knowledge sharing
Correct Answer
B. ValuesExplanation
Values are relatively stable, evaluative beliefs that guide a person's preferences for outcomes or courses of action in a variety of situations. They are deeply held beliefs about what is important, desirable, and meaningful. Values shape our behavior and decisions, influencing how we interact with others and the choices we make. They provide a framework for ethical decision-making and help individuals prioritize their actions and goals.Rate this question:
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- 15.
The study of moral principles or values that determine whether outcomes are right or wrong and good or bad.
- A.
Unlearning
- B.
Organizational behavior
- C.
Ethics
- D.
Corporate social responsibility
- E.
Values
Correct Answer
C. EthicsExplanation
Ethics refers to the study of moral principles or values that determine whether outcomes are right or wrong and good or bad. It involves examining and evaluating the moral standards that guide individuals and organizations in making decisions and conducting themselves. Ethics helps individuals and organizations navigate complex situations by providing a framework for determining what is morally acceptable and what is not. It plays a crucial role in shaping behavior and ensuring that individuals and organizations act in a responsible and accountable manner.Rate this question:
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- 16.
Organizational activities are intended to benefit society and the environment beyond the firm's immediate financial interests or legal obligations. The view is that companies have a contract with society. Adopts the triple bottom line aimed to survive and be profitable in the marketplace (economic), maintaining or improving conditions for society (social), and environmental spheres of sustainability (physical environment).
- A.
Corporate social responsibility
- B.
Ethics
- C.
Values
- D.
Organizational efficiency
- E.
Organizational memory
Correct Answer
A. Corporate social responsibilityExplanation
Corporate social responsibility refers to the idea that organizations have a moral and ethical obligation to contribute to the well-being of society and the environment. It goes beyond fulfilling legal obligations and focuses on benefiting society and the environment. This concept suggests that companies should adopt a triple bottom line approach, which includes economic profitability, social well-being, and environmental sustainability. In other words, organizations should strive to be financially successful, improve societal conditions, and protect the environment. This answer aligns with the given explanation as it highlights the importance of companies having a contract with society and adopting the triple bottom line approach.Rate this question:
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- 17.
Various forms of cooperation and helpfulness to others that support the organization's social and psychological context. Companies require contextual performance along with task performance.
- A.
Organizational citizenship behaviors
- B.
Corporate social responsibility
- C.
Relationship capital
- D.
Human capital
- E.
Knowledge acquisition
Correct Answer
A. Organizational citizenship behaviorsExplanation
Organizational citizenship behaviors refer to various forms of cooperation and helpfulness to others that support the organization's social and psychological context. This means that employees go above and beyond their job requirements to contribute positively to the overall functioning of the organization. These behaviors include activities such as volunteering for additional tasks, assisting colleagues, and displaying positive attitudes. Companies value organizational citizenship behaviors as they contribute to a positive work environment and overall organizational success.Rate this question:
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- 18.
Goal-directed behaviours under the individual's control that support organizational objectives.
- A.
High-performance work practices
- B.
Task performance
- C.
Organizational efficiency
- D.
Unlearning
- E.
Organizational behavior
Correct Answer
B. Task performanceExplanation
Task performance refers to the actions and behaviors of an individual that contribute to the achievement of specific goals and objectives within an organization. It involves the completion of assigned tasks and responsibilities in a timely and efficient manner. Task performance is crucial for organizational success as it directly impacts productivity, efficiency, and overall performance. By focusing on task performance, individuals can align their actions with organizational objectives and contribute to the overall success of the organization.Rate this question:
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- 19.
Economic, social, and cultural connectivity with people in other parts of the world. Responsible for increasing work intensification.
- A.
Stakeholders
- B.
Task performance
- C.
Globalization
- D.
Organizational citizenship behaviors
- E.
Organizational efficiency
Correct Answer
C. GlobalizationExplanation
Globalization refers to the process of increasing economic, social, and cultural connectivity with people in other parts of the world. It involves the integration of markets, technologies, and societies on a global scale. Globalization is responsible for increasing work intensification as it leads to more interconnectedness and competition among organizations. This often results in the need for employees to work harder and more efficiently to keep up with the demands of the global market. Therefore, globalization is the correct answer in this context.Rate this question:
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- 20.
Observable demographic and other covert differences in people, such as their race, ethnicity, gender, age, and physical abilities.
- A.
Surface-level diversity
- B.
Globalization
- C.
Human capital
- D.
Deep-level diversity
- E.
Organizational learning
Correct Answer
A. Surface-level diversityExplanation
Surface-level diversity refers to observable demographic and other overt differences in people, such as their race, ethnicity, gender, age, and physical abilities. This means that surface-level diversity can be easily identified and measured. It is an important concept in understanding diversity in organizations and can impact various aspects of work, including team dynamics and decision-making processes. By recognizing and valuing surface-level diversity, organizations can promote inclusivity and create a more diverse and inclusive work environment.Rate this question:
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- 21.
The difference in the psychological characteristics of employees, including personalities, beliefs, values, and attitudes.
- A.
Relationship capital
- B.
Work/life balance
- C.
Human capital
- D.
Deep-level diversity
- E.
Surface-level diversity
Correct Answer
D. Deep-level diversityExplanation
Deep-level diversity refers to the differences in psychological characteristics among employees, such as their personalities, beliefs, values, and attitudes. This type of diversity goes beyond the surface-level differences, such as age or gender, and focuses on the underlying factors that shape individuals' behavior and interactions in the workplace. Deep-level diversity can have a significant impact on team dynamics, communication, and problem-solving, as individuals with different psychological characteristics may bring unique perspectives and approaches to work. Therefore, understanding and managing deep-level diversity is crucial for fostering an inclusive and productive work environment.Rate this question:
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- 22.
The degree to which a person minimizes conflict between work and nonwork demands.
- A.
Work/life balance
- B.
High-performance work practices
- C.
Organizational memory
- D.
Task performance
- E.
Structural capital
Correct Answer
A. Work/life balanceExplanation
Work/life balance refers to the extent to which an individual is able to effectively manage and prioritize their work responsibilities and personal life commitments. It involves finding a harmonious integration between the demands and expectations of one's job and personal life. Achieving a good work/life balance is important for overall well-being and satisfaction. It helps individuals to reduce stress, maintain good mental and physical health, and enhance productivity and performance in both their professional and personal lives.Rate this question:
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- 23.
We can't rely on a particular concept or practice having the same results in every situation. We need to understand and diagnose the situation and select the strategy most appropriate under those conditions.
- A.
The Contingency Anchor
- B.
The Multiple Levels of Analysis Anchor
- C.
Organizational efficiency
- D.
The Multidisciplinary Anchor
- E.
The Systematic Research Anchor
Correct Answer
A. The Contingency AnchorExplanation
Anchors of Organizational Behaviour KnowledgeRate this question:
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- 24.
Three levels: individual, team, and organization. Although an organizational behavior topic is typically pegged into one level, it usually relates to multiple levels.
- A.
The Systematic Research Anchor
- B.
The Multiple Levels of Analysis Anchor
- C.
The Multidisciplinary Anchor
- D.
Organizational effectiveness
- E.
The Contingency Anchor
Correct Answer
B. The Multiple Levels of Analysis AnchorExplanation
Anchors of Organizational Behaviour KnowledgeRate this question:
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Current Version
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Jun 26, 2023Quiz Edited by
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Feb 04, 2011Quiz Created by
Krista_500
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