Organizational Behavior Chapter 2

18 Questions | Total Attempts: 728

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Organizational Behavior Quizzes & Trivia

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Questions and Answers
  • 1. 
    The value of the set of employee behaviors that contribute either positively or negatively to organizational goal accomplishment is known as:
    • A. 

      Job commitment

    • B. 

      Motivation

    • C. 

      Job satisfaction

    • D. 

      Job performance

    • E. 

      Organizational commitment

  • 2. 
    Employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces, is known as:
    • A. 

      Task performance

    • B. 

      Citizenship behavior

    • C. 

      Counterproductive behavior

    • D. 

      Job withdrawal

    • E. 

      Organizational commitment

  • 3. 
    Shawn is an advertising executive at Lake City Advertising. For Shawn, developing advertising campaigns and preparing and delivering presentations to clients are most likely examples of:
    • A. 

      Organizational commitment

    • B. 

      Job withdrawal

    • C. 

      Citizenship behavior

    • D. 

      Counterproductive behavior

    • E. 

      Task performance

  • 4. 
    An employee's response to job demands that are nove, unusual, or unpredicatable is known as:
    • A. 

      Job withdrawal

    • B. 

      Adaptive task performance

    • C. 

      Counterproductive behavior

    • D. 

      Routine task performance

    • E. 

      Job requirement

  • 5. 
    Relatively discretionary activities that contribute to the organization by improving the overall quality of the setting in which work takes place is known as:
    • A. 

      Job environment adaptation

    • B. 

      Productive behavior

    • C. 

      Citizenship behavior

    • D. 

      Routine task performance

    • E. 

      Job appreciation

  • 6. 
    Bertha keeps the other employees in her dept informed about various issues that are relavent to them. Bertha is demonstrating which type of citizenship behavior?
    • A. 

      Helping

    • B. 

      Courtesy

    • C. 

      Sportsmanship

    • D. 

      Civic Virtue

    • E. 

      Responsibility

  • 7. 
    Terry Bull is always reading and keeping up with organizational announcements and news that affects his company. Terry is demonstrating which type of citizenship behavior?
    • A. 

      Helping

    • B. 

      Voice

    • C. 

      Responsibility

    • D. 

      Civic Virtue

    • E. 

      Sportsmanship

  • 8. 
    Which of these behaviors is included in the "serious" category of organizational counterproductive behavior?
    • A. 

      Sabotage

    • B. 

      Harassment

    • C. 

      Incivility

    • D. 

      Substance Abuse

  • 9. 
    Which of the following behaviors is considered to be political deviance?
    • A. 

      Harassment

    • B. 

      Abuse

    • C. 

      Gossiping

    • D. 

      Wasting Resources

    • E. 

      Sabotage

  • 10. 
    Everyday, Dick Burns comes to work intoxicated, and this compromises his work efficiency. Dick is engaging in:
    • A. 

      Production deviance

    • B. 

      Sabotage

    • C. 

      Property deviance

    • D. 

      Political deviance

    • E. 

      Personal aggression

    • F. 

      Re-living the 80's at an inappropriate time... oh, and being a loser

  • 11. 
    • A. 

      People who engage in one form of counterproductive behavior also tend to engage in other forms of counterproductive behavior.

    • B. 

      Counterproductive behavior is relevant to any job.

    • C. 

      There is a strong positive correlation between task performance and counterproductive behavior.

    • D. 

      Counterproductive behaviors tend to represent a pattern of behavior rather than isolated incidents.

    • E. 

      Sometimes the best task performers are the ones who can best get away with Counterproductive behavior.

  • 12. 
    Emotional reasons for staying with the current organization, such as feeling about friendships, the culture of the company, and a sense of enjoyment when comleting job duties create:
    • A. 

      Affective commitment

    • B. 

      The weird, touchy-feely guy that no one likes to work with...except fat women

    • C. 

      Continuance commitment

    • D. 

      Antagonistic commitment

    • E. 

      Normative commitment

  • 13. 
    A desire to remain a member of an organization due to a feeling of obligation constitutes:
    • A. 

      Affective commitment

    • B. 

      Continuance commitment

    • C. 

      Antagonistic commitment

    • D. 

      Normative commitment

    • E. 

      Aggressive commitment

  • 14. 
    Which of the following suggests that employees with fewer bonds will be most likely to quit to organization?
    • A. 

      The structural equivalence model

    • B. 

      Common sense

    • C. 

      The social influence model

    • D. 

      The logic-based model

    • E. 

      The erosion model

  • 15. 
    Which type of employee possesses low levels of organizational commitment but high levels of task performance and are motivated to achieve work goals for themselves, not necessarily for their company?
    • A. 

      Citizens

    • B. 

      Lone wolves

    • C. 

      Stars

    • D. 

      Principals

    • E. 

      Apathetics

  • 16. 
    According to the text, the most widespread form of psychological withdrawal among white collar employees is:
    • A. 

      Socializing

    • B. 

      Daydreaming

    • C. 

      Moonlighting

    • D. 

      Cyberloafing

    • E. 

      Making photo copies of their asses

  • 17. 
    • A. 

      It exists when there is a cost associated with staying and a profit associated with leaving.

    • B. 

      One factor that decreases continuance commitment is the total amount of investment an employee has made in mastering his/her work role.

    • C. 

      On of the factors the increases continuance commitment is a lack of employment alternatives.

    • D. 

      There is a statistical relationship between continuance commitment and citizenship behavior.

    • E. 

      Continuance commitment tends to create more of an active form of loyalty.

  • 18. 
    Employees can respond to negative work events in which four ways?
    • A. 

      Exit, voice, loyalty, neglect

    • B. 

      Deviance, sabotage, absenteeism, exit

    • C. 

      Shirking, counterproductive behaviors, exit, withdrawal

    • D. 

      Exit, tardiness, aggression, apathy