Traemand Sales Training Final Quiz

15 Questions | Total Attempts: 171

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Sales Quizzes & Trivia

This quiz covers the entire Sales Training.


Questions and Answers
  • 1. 
    I should be converting _______ out of every 10 IKP appointments into installations.
  • 2. 
    The most effective selling techniques are usually manipulative.
    • A. 

      True

    • B. 

      False

  • 3. 
    Which of the following will most effectively increase your conversion rate?
    • A. 

      Showing the customer multiple plan options

    • B. 

      Communicating value

    • C. 

      Offering discounts or specials

    • D. 

      Telling customers we are the only ones who will install their IKEA cabinets correctly

  • 4. 
    Most people make the decision to buy because of price.
    • A. 

      True

    • B. 

      False

  • 5. 
    Which of the following is NOT one of Traemand's 7 Value Statements?
    • A. 

      Utilizing our services provides peace of mind.

    • B. 

      We're market price aligned.

    • C. 

      You can reach us when you need us.

    • D. 

      Traemand is the cheapest option.

    • E. 

      It's easy to do business with Traemand.

  • 6. 
    What is the purpose of writing a Mission Statement? Check all that apply.
    • A. 

      To put it on your business card

    • B. 

      To provide focus and direction

    • C. 

      To articulate your core values

    • D. 

      To challenge your competition

    • E. 

      To provide framework and purpose

    • F. 

      To define your service and commitment to others

  • 7. 
    Mission Statements should answer which of the following questions? Check all that apply.
    • A. 

      What do you do?

    • B. 

      Where do you do it?

    • C. 

      Who you do it for?

    • D. 

      How much do you charge?

    • E. 

      How do you do it?

    • F. 

      What value(s) you bring?

    • G. 

      How did you get started?

  • 8. 
    If your customer has a price objection, they are telling you that you haven't communicated sufficient value.
    • A. 

      True

    • B. 

      False

  • 9. 
    The most important part of an IKP is
    • A. 

      Generating a great plan

    • B. 

      Finishing in 4 hours

    • C. 

      Getting an installation contract

    • D. 

      Uploading the documents to MKWS

  • 10. 
    Questions that help uncover customers' true buying motives can usually be answered with a yes or no.
    • A. 

      True

    • B. 

      False

  • 11. 
    Which of the following are techniques to help build rapport? Check all that apply.
    • A. 

      Mirroring

    • B. 

      Lively debate

    • C. 

      Repeating information back

    • D. 

      Finding common interests or values

    • E. 

      Being in agreement

    • F. 

      Sending an email

  • 12. 
    Effective selling is
    • A. 

      Largely invisible

    • B. 

      Done with advertising campaigns

    • C. 

      Typically aggressive

    • D. 

      Done with subliminal messages

  • 13. 
    Wearing your IKEA name badge is optional.
    • A. 

      True

    • B. 

      False

  • 14. 
    The IKP begins
    • A. 

      When you arrive at your customer's home.

    • B. 

      When you start the interview process.

    • C. 

      When the appointment appears on your calendar.

    • D. 

      When you have completed the plans.

  • 15. 
    Qualities of a great salesperson include (check all that apply):
    • A. 

      Authenticity

    • B. 

      The ability to ask deep and probing questions

    • C. 

      The ability to be manipulative

    • D. 

      The use of aggressive sales tactics

    • E. 

      Great listening skills

    • F. 

      A desire to help others

    • G. 

      A highly competitive nature