QA Day 7 Quiz
- 1.For Manpower accounts, when a drug test status returns as “Expired”:
- A.
Send an e-mail to Scheduling for clarification
- B.
Change the status to No Show and correct the grading
- C.
Change the status to Cancelled and correct the grading
- D.
Complete the case as-is. Expired status is acceptable for Manpower accounts
- 2.Every MVR should have a license status?
- A.
True
- B.
False
- 3.The FCRA does not regulate how General Information Services may perform background checks on job applicants and/or current employees.
- A.
True
- B.
False
- 4.If for some reason you have to be late to work, you should notify:
- A.
Your supervisor
- B.
Another team member
- C.
GIS front desk
- D.
The police
- 5.QA should always compare the information in the report to the provided paperwork, such as the application
- A.
True
- B.
False
- 6.Which tool is used to identify the correct federal search to order?
- A.
Case Management
- B.
Division of Labor
- C.
County Lookup
- D.
Watson
- 7.Mistakes while QA’ing a case are acceptable as long as I QA the required baseline or more
- A.
True
- B.
False
- 8.When no drug test status is returned you should change the status to "No Show":
- A.
If the account is Manpower
- B.
If the drug testing partner is eScreen
- C.
If the drug testing partner is not eScreen
- D.
You should always change the status to No Show
- E.
You should never change the status to No Show
- 9.Which of the following does the FCRA apply to?
- A.
Furnishers of information
- B.
End-users and consumers
- C.
Resellers
- D.
Consumer Reporting Agencies
- E.
All of the above
- 10.All provided and developed names should be researched in a civil litigation search
- A.
True
- B.
False
- 11.According to the FCRA, what is the main difference between “Consumer Reports” and “Investigative Consumer Reports”?
- A.
Consumer Reports contain only credit information and Investigative Reports contain opinions
- B.
Consumer Reports contain both factual and subjective information and Investigative Consumer Reports contain only subjective information
- C.
Consumer Reports contain subjective information and Investigative Consumer Reports contain employment verifications
- D.
Option 4
- 12.If you need to leave your computer for an extended period of time such as a break or lunch you should:
- A.
Leave everything up, you’ll be back soon
- B.
Turn off your monitors
- C.
Turn over all documents and lock you workstation
- D.
Put up your out of office sign
- 13.Comments in all sections of the background report have to comply with GIS General Standards?
- A.
True
- B.
False
- 14.What is generally considered acceptable documentation to verify high school graduation?
- A.
Tassel and Gown receipt
- B.
Last semester report card
- C.
Copy of diploma
- D.
Graduation pictures
- 15.My supervisor, at any time, can pull my email activity if is believed to be non work related.
- A.
True
- B.
False
- 16.It is okay to call or text my friends as much as I want during work hours as long as I use my personal cell phone.
- A.
True
- B.
False
- 17.What does FCRA stand for?
- A.
Fred Can Run Allday
- B.
Fair Credit Reporting Act
- C.
Federal Consumer Reporting Act
- D.
Federal Credit Reporting Act
- 18.The Student Clearing House which provides education information such as degrees earned and dates attended certain colleges is an example of which of the following?
- A.
Reseller
- B.
Consumer Reporting Agency
- C.
Furnisher of Information
- D.
End User
- 19.The FCRA is designed to regulate the use of consumer report information and other background information received about individuals from consumer reporting agencies.
- A.
True
- B.
False
- 20.If a "Raw Hit" is located in a Kwikscreen search, the corresponding county or statewide history search should be conducted to verify the hit.
- A.
True
- B.
False
- 21.If you have a question, who should you ask for clarifications? Check all that apply.
- A.
QA Team Members
- B.
QA Team Lead
- C.
QA Supervisor
- D.
Account Manager
- E.
Enter a Cherwell ticket
- 22.Jail and probation time should be added to the deposition date to determine whether a record is in scop.
- A.
True
- B.
False
- 23.It is acceptable to display driving history information in the background report that does not belong to the subject of the report.
- A.
True
- B.
False
- 24.The FCRA puts in place procedures to guarantee that companies like GIS ensure that background check report information is as accurate as possible.
- A.
True
- B.
False
- 25.I can have as many absences as I choose as long as I use my ATO.
- A.
True
- B.
False
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