QA Day 7 Quiz

46 Questions | Total Attempts: 77

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Information Quizzes & Trivia

Questions and Answers
  • 1. 
    For Manpower accounts, when a drug test status returns as “Expired”:
    • A. 

      Send an e-mail to Scheduling for clarification

    • B. 

      Change the status to No Show and correct the grading

    • C. 

      Change the status to Cancelled and correct the grading

    • D. 

      Complete the case as-is. Expired status is acceptable for Manpower accounts

  • 2. 
    Every MVR should have a license status?
    • A. 

      True

    • B. 

      False

  • 3. 
    The FCRA does not regulate how General Information Services may perform background checks on job applicants and/or current employees.
    • A. 

      True

    • B. 

      False

  • 4. 
    If for some reason you have to be late to work, you should notify:
    • A. 

      Your supervisor

    • B. 

      Another team member

    • C. 

      GIS front desk

    • D. 

      The police

  • 5. 
    QA should always compare the information in the report to the provided paperwork, such as the application
    • A. 

      True

    • B. 

      False

  • 6. 
    Which tool is used to identify the correct federal search to order?
    • A. 

      Case Management

    • B. 

      Division of Labor

    • C. 

      County Lookup

    • D. 

      Watson

  • 7. 
    Mistakes while QA’ing a case are acceptable as long as I QA the required baseline or more
    • A. 

      True

    • B. 

      False

  • 8. 
    When no drug test status is returned you should change the status to "No Show":
    • A. 

      If the account is Manpower

    • B. 

      If the drug testing partner is eScreen

    • C. 

      If the drug testing partner is not eScreen

    • D. 

      You should always change the status to No Show

    • E. 

      You should never change the status to No Show

  • 9. 
    Which of the following does the FCRA apply to?
    • A. 

      Furnishers of information

    • B. 

      End-users and consumers

    • C. 

      Resellers

    • D. 

      Consumer Reporting Agencies

    • E. 

      All of the above

  • 10. 
    All provided and developed names should be researched in a civil litigation search
    • A. 

      True

    • B. 

      False

  • 11. 
    According to the FCRA, what is the main difference between “Consumer Reports” and “Investigative Consumer Reports”?
    • A. 

      Consumer Reports contain only credit information and Investigative Reports contain opinions

    • B. 

      Consumer Reports contain both factual and subjective information and Investigative Consumer Reports contain only subjective information

    • C. 

      Consumer Reports contain subjective information and Investigative Consumer Reports contain employment verifications

    • D. 

      Option 4

  • 12. 
    If you need to leave your computer for an extended period of time such as a break or lunch you should:
    • A. 

      Leave everything up, you’ll be back soon

    • B. 

      Turn off your monitors

    • C. 

      Turn over all documents and lock you workstation

    • D. 

      Put up your out of office sign

  • 13. 
    Comments in all sections of the background report have to comply with GIS General Standards?
    • A. 

      True

    • B. 

      False

  • 14. 
    What is generally considered acceptable documentation to verify high school graduation?
    • A. 

      Tassel and Gown receipt

    • B. 

      Last semester report card

    • C. 

      Copy of diploma

    • D. 

      Graduation pictures

  • 15. 
    My supervisor, at any time, can pull my email activity if is believed to be non work related.
    • A. 

      True

    • B. 

      False

  • 16. 
    It is okay to call or text my friends as much as I want during work hours as long as I use my personal cell phone.
    • A. 

      True

    • B. 

      False

  • 17. 
    What does FCRA stand for?
    • A. 

      Fred Can Run Allday

    • B. 

      Fair Credit Reporting Act

    • C. 

      Federal Consumer Reporting Act

    • D. 

      Federal Credit Reporting Act

  • 18. 
    The Student Clearing House which provides education information such as degrees earned and dates attended certain colleges is an example of which of the following?
    • A. 

      Reseller

    • B. 

      Consumer Reporting Agency

    • C. 

      Furnisher of Information

    • D. 

      End User

  • 19. 
    The FCRA is designed to regulate the use of consumer report information and other background information received about individuals from consumer reporting agencies.
    • A. 

      True

    • B. 

      False

  • 20. 
    If a "Raw Hit" is located in a Kwikscreen search, the corresponding county or statewide history search should be conducted to verify the hit.
    • A. 

      True

    • B. 

      False

  • 21. 
    If you have a question, who should you ask for clarifications? Check all that apply.
    • A. 

      QA Team Members

    • B. 

      QA Team Lead

    • C. 

      QA Supervisor

    • D. 

      Account Manager

    • E. 

      Enter a Cherwell ticket

  • 22. 
    Jail and probation time should be added to the deposition date to determine whether a record is in scop.
    • A. 

      True

    • B. 

      False

  • 23. 
    It is acceptable to display driving history information in the background report that does not belong to the subject of the report.
    • A. 

      True

    • B. 

      False

  • 24. 
    The FCRA puts in place procedures to guarantee that companies like GIS ensure that background check report information is as accurate as possible.
    • A. 

      True

    • B. 

      False

  • 25. 
    I can have as many absences as I choose as long as I use my ATO.
    • A. 

      True

    • B. 

      False

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