QA Day 7 Quiz assesses knowledge on handling Manpower accounts, MVR license status, FCRA regulations, workplace communication, and background check procedures. It is crucial for HR compliance and employee training.
Leave everything up, you’ll be back soon
Turn off your monitors
Turn over all documents and lock you workstation
Put up your out of office sign
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Tassel and Gown receipt
Last semester report card
Copy of diploma
Graduation pictures
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True
False
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True
False
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True
False
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Consumer Report
Investigative Consumer Report
Credit Report
Consumer Verification Report
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Assume they have sufficiently corrected the case and forget about it
Send the case back to QA and complete it without looking at it
Check the case to see it corrections have been made and the case can be sent back to QA
Forward the e-mail to your team lead to handle
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California
Nevada
Florida
D. New York
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5
7
10
15
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True
False
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Verbal confirmation from the applicant
Coffee mug with previous employers logo
W-2
D. Letter head with the previous employers name
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SC, GA, NY, FL, CA, MA, NY, WA, OR, or FL
CA,KS,MD,MA,MT,NV,NH,NM,NY,or WA
CA,KS,MD,MA,FL,NV,NM,NY, or SC
None of the Above
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Consumers
Individuals or entities that buy consumer reports for business or employment purposes
Entities that buy consumer information and resell it to CRAs
Option 4
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Employment
Education
Criminal History
All sections of the background report
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True
False
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Your supervisor
Another team member
GIS front desk
The police
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True
False
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Case Management
Division of Labor
County Lookup
Watson
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True
False
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True
False
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Fred Can Run Allday
Fair Credit Reporting Act
Federal Consumer Reporting Act
Federal Credit Reporting Act
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True
False
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True
False
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True
False
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Send an e-mail to Scheduling for clarification
Change the status to No Show and correct the grading
Change the status to Cancelled and correct the grading
Complete the case as-is. Expired status is acceptable for Manpower accounts
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True
False
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Furnishers of information
End-users and consumers
Resellers
Consumer Reporting Agencies
All of the above
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Reseller
Consumer Reporting Agency
Furnisher of Information
End User
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True
False
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QA Team Members
QA Team Lead
QA Supervisor
Account Manager
Enter a Cherwell ticket
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Throwing in my trash can
Placing in the shred bin
Piling in the middle of the floor and lighting a match to it
Option 4
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30 days
60 days
90 days
Option 4
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Polaris Industries Incorporated
Pangea International Integration
Personally Identifiable Information
Pentium
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The applicant is over the age of 18
That a recheck has been performed
That John Hanks has approved
That crims were ordered timely
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True
False
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Always send an e-mail to Scheduling for clarification
Only ask for clarification if the account is Manpower
Only ask for clarification if the account is not Manpower and the drug test is complete
Only ask for clarification if the drug test is awaiting supplements
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Assume they are still working on the case and forget about it
Check the case to see if corrections have been made and the case can be sent back to QA
Send a follow-up e-mail to Scheduling after a reasonable period of time has passed
Enter a Cherwell ticket to see if IT can fix the problem
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A conviction
A diversion
A dismissed case
A pending case
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Always
If the applicant says it’s okay
Never
Option 4
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True
False
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Consumer Reports contain only credit information and Investigative Reports contain opinions
Consumer Reports contain both factual and subjective information and Investigative Consumer Reports contain only subjective information
Consumer Reports contain subjective information and Investigative Consumer Reports contain employment verifications
Option 4
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True
False
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The number of locations ordered
The number of locations X names ordered
The number of names ordered
Option 4
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If the account is Manpower
If the drug testing partner is eScreen
If the drug testing partner is not eScreen
You should always change the status to No Show
You should never change the status to No Show
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3
7
10
Indefinitely
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