Trvl Finals Admin/Call Center - June 2014 - Quiz, Flashcards & Trivia

1. What report can I use to view user profile changes?

User Profile Changes Version 2

User Preference Changes Version 2

User Concur Travel History

Guest Travel Bookings

The correct answer is "User Profile Changes Version 2". This report allows users to view the changes made to user profiles. It provides information about any modifications or updates made to user profiles, such as changes in contact information, job title, department, or any other profile-related details. This report is useful for tracking and monitoring user profile changes within the system.

Explanation

The correct answer is "User Profile Changes Version 2". This report allows users to view the changes made to user profiles. It provides information about any modifications or updates made to user profiles, such as changes in contact information, job title, department, or any other profile-related details. This report is useful for tracking and monitoring user profile changes within the system.

2. It is a function of Concur Travel that allows a client or TMC to use a client-specific URL that captures initial user information to create a new Login (User Account) on the Concur Travel client site.

HR Feed

Import data

Self Registration

Employee Import

Self Registration is a feature in Concur Travel that enables clients or TMCs to use a client-specific URL to capture initial user information and create a new Login (User Account) on the Concur Travel client site. This allows users to register themselves and create their own accounts, eliminating the need for manual account creation by the client or TMC.

Explanation

Self Registration is a feature in Concur Travel that enables clients or TMCs to use a client-specific URL to capture initial user information and create a new Login (User Account) on the Concur Travel client site. This allows users to register themselves and create their own accounts, eliminating the need for manual account creation by the client or TMC.

3. What is the matching point for XML Sync found in User Administration version of a user's profile?

Employee

User's login ID

CUUID

XML Profile Sync ID

The matching point for XML Sync found in User Administration version of a user's profile is the XML Profile Sync ID. This ID is used to synchronize the user's profile data with the XML Sync system, allowing for seamless integration and updating of user information.

Explanation

The matching point for XML Sync found in User Administration version of a user's profile is the XML Profile Sync ID. This ID is used to synchronize the user's profile data with the XML Sync system, allowing for seamless integration and updating of user information.

4. What tool can be used to see the XML details of an itinerary?

View a PNR

GDS Logs

Itin Services

View outtask PNR history

Itin Services is the correct answer because it is a tool that can be used to view the XML details of an itinerary. It allows users to access and analyze the XML data associated with a particular itinerary, providing a comprehensive view of the details and information contained within the itinerary.

Explanation

Itin Services is the correct answer because it is a tool that can be used to view the XML details of an itinerary. It allows users to access and analyze the XML data associated with a particular itinerary, providing a comprehensive view of the details and information contained within the itinerary.

5. Geocoding is available for all GDS's?

True

False

Geocoding is not available for all GDS's. Geocoding is the process of converting addresses or place names into geographic coordinates. While many GDS's may offer geocoding services, it is not a universal feature across all GDS's. Therefore, the statement that geocoding is available for all GDS's is false.

Explanation

Geocoding is not available for all GDS's. Geocoding is the process of converting addresses or place names into geographic coordinates. While many GDS's may offer geocoding services, it is not a universal feature across all GDS's. Therefore, the statement that geocoding is available for all GDS's is false.

6. What tool is available to determine if a company is using an Employee Import?

HMC

Import Data

XML Sync

Concur XA

The HMC (Hybris Management Console) is a tool that allows administrators to manage and configure various aspects of the Hybris Commerce Suite. It provides a user-friendly interface to perform tasks such as importing and exporting data, managing user permissions, and monitoring system performance. Therefore, if a company is using an Employee Import, the HMC tool would be available to determine and manage this process.

Explanation

The HMC (Hybris Management Console) is a tool that allows administrators to manage and configure various aspects of the Hybris Commerce Suite. It provides a user-friendly interface to perform tasks such as importing and exporting data, managing user permissions, and monitoring system performance. Therefore, if a company is using an Employee Import, the HMC tool would be available to determine and manage this process.

7. When looking at the Upcoming Trips list, what are the 5 possible statuses? (Select all possible answer)

Sending trip to Agency

Confirmed

Ticketed

Awaiting Approval

On Hold

The Upcoming Trips list can have five possible statuses: Sending trip to Agency, Confirmed, Ticketed, Awaiting Approval, and On Hold. These statuses represent different stages of the trip, from the initial step of sending the trip details to the agency, to confirming the trip, issuing tickets, awaiting approval from relevant parties, and finally putting the trip on hold for any reason.

Explanation

The Upcoming Trips list can have five possible statuses: Sending trip to Agency, Confirmed, Ticketed, Awaiting Approval, and On Hold. These statuses represent different stages of the trip, from the initial step of sending the trip details to the agency, to confirming the trip, issuing tickets, awaiting approval from relevant parties, and finally putting the trip on hold for any reason.

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