Trvl October 2014 E Learning Final

What is quickest way to verify if both the user and their credit card have been opted in for e-receipts?  Please provide your path.

What is the setting that allows Support to permanently remove/cancel an unwanted trip from the user's Upcoming Trip List, or Trip Library (including removing the trip from all reporting);  to remove trips from the database? Please give the path.

What are the 2 things that Concur needs to work.

How can you determine what data was sent via XML Sync to determine where the error lies?

What 2 items must be present/checked to enable Travel Reporting for Sabre, Worldspan and Amadeus sites, and what is the path to these settings?

What is the name of the Finishing Template that our company "Facebook" is using?

If an end user travels the same route frequently, what Concur Travel option can they use to reduce their search time?

What is the setting that allows air to be added to a previously reserved hotel or car reservation, and what is the path to that setting?

What tool can we use to mass update User Group Membership?

What is the path to update the address for a Corporate Ghost Card?

As an admin, what 2 options and the paths that you could use to view the user's Concur Travel profile without the user selecting you as an assistant?

What setting will allow the booking for a non-profiled guest traveler without the DOB?

Honeywell International Inc is advising that Europcar has a new location but it isn't appearing in Concur. Where do we check to see if this location is in our database?

What are the steps you would take to add YPU01 as a Company-wide discount of Thomson Reuters with Air Canada marked as Most Preferred for all Sabre Travel Configuration ?

An area that we can customize the verbiage at the top of the user profile.

What tool can be used to test which rules are being triggered on a pnr?

What is Karen Kacynski's GDS Profile Name? Her email/login is: [email protected]

A user reports that they cannot edit/delete the frequent flier program on their profile. What setting trigger this and what is the path?

What setting does not allow self-assigning assistants to designate themselves as assistants to members of this travel configuration?

How do we know if a site uses Corporate Ghost card?

What is the individual setting, as well as the 2 specific turn on options/settings, which allow a user to automatically reserve a car reservation?

Where can a user see their past date trips?

What is the tool to use to verify that a scheduled job, such as the geocoding of company locations took place and view the errors that occurred?

What rule goes "hand in hand" with the Regional Hotel Rates tab?

What are the six GDS' that Concur Supports?

When using Concur XA, what are 3 key pieces of User information that are available? 

What 4 events trigger TBF (formerly GIDS)?  (Please mark them all)

• A booking is created

• An existing booking is modified by adding/deleting an itinerary item

• When the user views their itinerary

• A ticket is issued, voided or unvoided (Galileo only).

• When an Unused ticket is available

• A fare quote is added or deleted

Ticketing Time Deadline triggers the Auto Cancellation process to begin.

• True

• False

Does Morgan Stanley AU allows the user to put the reservation on hold?

• YES

• NO

Where would you go to build custom messaging to the Company notes page, other area of the booking process and other pages of Concur Travel.

• Manage Custom Field

• Custom Text

• Travel Rule Builder

• None of the above

Is Windows Mobile compatible with Concur’s mobile app?

• YES

• NO

What report can I use to view user profile changes?

• User Profile Changes Version 2

• User Preference Changes Version 2

• User Concur Travel History

• Guest Travel Bookings

What is the process of adding the lattitude and longitude to the company location?

• Geocoding

• Sync

• Import

• HR Feed

Which Module Management property allows multiple Travel Agencies to provide service for one Company?

• Use Divisional View Model

• Enable Client Central Sub-Agencies

• User Administrators can edit their profiles

• Travel Wizard Mode

How can you access all transactions from a user's experience when they were on Concur's mobile app?

• Itin Services

• GDS Logs

• Test Rules Enforcement

• Error Services

This is a feature of Concur Travel where we can change the icon for the Most Preferred vendor of a company.

What permission will gives a user to access Support Portal?

• Billing Administrator

• Permission Administrator

• Authorized Support Contact

• Profile User

What 2 pieces of data must be present in all reservations for the data to be correctly captured in Concur Travel Reporting?

• Login ID and Email address

• Employee Number and Cost Center

• Ticket number and Record locator

• CLIQUSERID, and CLIQCID

What else is also added from a user level into Maximum air contracts/prefs to combine in a search results?

• Discounts

• Frequent Traveler Programs. (They are also known as Frequent Flyer Numbers/Programs, FFQ Numbers, Mileage Plus Numbers)

• Lanes

• Hubs

What specific steps would you take to validate if the Southwest Direct Connect is turned on for a site?

• Admin > Travel System Admin > Select the company > go to Southwest Airlines > Verify that there is a Southwest Account number; if checked it’s turned

• Travel>Profile>>Frequent Traveler Programs>If Southwest Airlines is added that means they are turned on

• Admin>Travel System Admin>Swabiz Configuration>Selec the company>if there is Company Southwest Account Number, it means they are turned on

• Admin>Travel System Admin>Manage Corporate Discount>Select the Company>If there is discount code for Southwest, it means they are turned on

When making no changes, only viewing, the action must be taken to exit from a template is Discard.

• True

• False

Within the Configuration editor link (+), which option provides you with quick access to some of the Company Details page information? 

• Travel Configuration

• Discounts

• Company Information

• Log Out and Back In As

An Admin opened a case and claims that he does not have a particular Travel report. List the complete step on how to assign the report to the Admin

• Admin>Company Admin>User Permission>Select from the available permission>assign to the user>save

• Admin>Company Admin>Company Groups>Add new company group

• Login to Concur >Reporting tab

• Administration > Report Admin > select user from Modified Reports by dropdown > select the user froom the username dropdown > choose desired reports from the Available Reports > click Add > then Save.

A passive segment is a copy of something that is held/booked/reserved somewhere other than in the GDS.  An example is areservation booked directly with the hotel, and entered into the GDS.

• True

• False

An Admin created a case asking how they RESTRICT their users to book flights going to Australia. What is the best Flight rule option we can give to the Admin?

• Carrier is not Preferred

• "Destination Country : Australia (show but do not allow)"

• "All Flights are within the region: Australia (Log for Reports)

• Any flight is in region: Australia (Display Message)

What is the setting that controls the ability for a user to bring a companion along on a business trip?