Trvl October 2014 E Learning Final

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Trvl  October 2014 E Learning Final - Quiz


Travel Analyst Final


Questions and Answers
  • 1. 

    What does TBF stand for (formerly GIDS), and what does it do?

  • 2. 

    What is quickest way to verify if both the user and their credit card have been opted in for e-receipts?  Please provide your path.

  • 3. 

    What is the setting that allows Support to permanently remove/cancel an unwanted trip from the user's Upcoming Trip List, or Trip Library (including removing the trip from all reporting);  to remove trips from the database? Please give the path.

  • 4. 

    What are the 2 things that Concur needs to work.

  • 5. 

    How can you determine what data was sent via XML Sync to determine where the error lies?

  • 6. 

    What 2 items must be present/checked to enable Travel Reporting for Sabre, Worldspan and Amadeus sites, and what is the path to these settings?

  • 7. 

    What is the name of the Finishing Template that our company "Facebook" is using?

  • 8. 

    If an end user travels the same route frequently, what Concur Travel option can they use to reduce their search time?

  • 9. 

    What is the setting that allows air to be added to a previously reserved hotel or car reservation, and what is the path to that setting?

  • 10. 

    What tool can we use to mass update User Group Membership?

  • 11. 

    What is the path to update the address for a Corporate Ghost Card?

  • 12. 

    As an admin, what 2 options and the paths that you could use to view the user's Concur Travel profile without the user selecting you as an assistant?

  • 13. 

    What setting will allow the booking for a non-profiled guest traveler without the DOB?

  • 14. 

    Honeywell International Inc is advising that Europcar has a new location but it isn't appearing in Concur. Where do we check to see if this location is in our database?

  • 15. 

    What are the steps you would take to add YPU01 as a Company-wide discount of Thomson Reuters with Air Canada marked as Most Preferred for all Sabre Travel Configuration ?

  • 16. 

    An area that we can customize the verbiage at the top of the user profile.

  • 17. 

    What tool can be used to test which rules are being triggered on a pnr?

  • 18. 

    What is Karen Kacynski's GDS Profile Name? Her email/login is: [email protected]

  • 19. 

    A user reports that they cannot edit/delete the frequent flier program on their profile. What setting trigger this and what is the path?

  • 20. 

    What setting does not allow self-assigning assistants to designate themselves as assistants to members of this travel configuration?

  • 21. 

    How do we know if a site uses Corporate Ghost card?

  • 22. 

    What is the individual setting, as well as the 2 specific turn on options/settings, which allow a user to automatically reserve a car reservation?

  • 23. 

    Where can a user see their past date trips?

  • 24. 

    What is the tool to use to verify that a scheduled job, such as the geocoding of company locations took place and view the errors that occurred?

  • 25. 

    What rule goes "hand in hand" with the Regional Hotel Rates tab?

  • 26. 

    What are the six GDS' that Concur Supports?

  • 27. 

    When using Concur XA, what are 3 key pieces of User information that are available? 

  • 28. 

    What 4 events trigger TBF (formerly GIDS)?  (Please mark them all)

    • A.

      A booking is created

    • B.

      An existing booking is modified by adding/deleting an itinerary item

    • C.

      When the user views their itinerary

    • D.

      A ticket is issued, voided or unvoided (Galileo only).

    • E.

      When an Unused ticket is available

    • F.

      A fare quote is added or deleted

    Correct Answer(s)
    A. A booking is created
    B. An existing booking is modified by adding/deleting an itinerary item
    D. A ticket is issued, voided or unvoided (Galileo only).
    F. A fare quote is added or deleted
    Explanation
    The events that trigger TBF (formerly GIDS) are: a booking is created, an existing booking is modified by adding/deleting an itinerary item, a ticket is issued, voided or unvoided (Galileo only), and a fare quote is added or deleted. These events are important because they signify different actions taken by the user or the system that require the TBF process to be triggered.

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  • 29. 

    Ticketing Time Deadline triggers the Auto Cancellation process to begin.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because the Ticketing Time Deadline refers to the specific time limit set for ticketing. Once this deadline is reached, the Auto Cancellation process is triggered, which means that the ticket will be automatically canceled if it has not been issued or paid for by that time. This process helps ensure that tickets are not held indefinitely without payment or confirmation, allowing for better management of available seats and resources.

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  • 30. 

    Does Morgan Stanley AU allows the user to put the reservation on hold?

    • A.

      YES

    • B.

      NO

    Correct Answer
    B. NO
    Explanation
    The answer is NO because Morgan Stanley AU does not allow the user to put the reservation on hold.

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  • 31. 

    Where would you go to build custom messaging to the Company notes page, other area of the booking process and other pages of Concur Travel.

    • A.

      Manage Custom Field

    • B.

      Custom Text

    • C.

      Travel Rule Builder

    • D.

      None of the above

    Correct Answer
    B. Custom Text
    Explanation
    To build custom messaging to the Company notes page, other areas of the booking process, and other pages of Concur Travel, the correct option is "Custom Text". This feature allows users to create and customize their own text fields and messages according to their specific needs and requirements. It provides flexibility and control over the messaging that is displayed throughout the Concur Travel platform. The other options, such as Manage Custom Field and Travel Rule Builder, may have different functionalities but are not specifically designed for building custom messaging.

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  • 32. 

    Is Windows Mobile compatible with Concur’s mobile app?

    • A.

      YES

    • B.

      NO

    Correct Answer
    A. YES
    Explanation
    Windows Mobile is compatible with Concur's mobile app. This means that users with Windows Mobile devices can download and use Concur's mobile app to manage their expenses, travel bookings, and other related tasks.

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  • 33. 

    What report can I use to view user profile changes?

    • A.

      User Profile Changes Version 2

    • B.

      User Preference Changes Version 2

    • C.

      User Concur Travel History

    • D.

      Guest Travel Bookings

    Correct Answer
    A. User Profile Changes Version 2
    Explanation
    The correct answer is "User Profile Changes Version 2." This report allows you to view the changes made to user profiles. It provides information about any modifications or updates made to user profiles, such as changes in contact details, preferences, or other profile information. By using this report, you can track and monitor the changes made to user profiles over time.

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  • 34. 

    What is the process of adding the lattitude and longitude to the company location?

    • A.

      Geocoding

    • B.

      Sync

    • C.

      Import

    • D.

      HR Feed

    Correct Answer
    A. Geocoding
    Explanation
    Geocoding is the process of adding latitude and longitude coordinates to the company location. This involves converting the physical address of the company into geographic coordinates, which can then be used for various purposes such as mapping, navigation, and location-based services. Geocoding is typically done using geocoding software or services that utilize address databases and algorithms to accurately determine the coordinates of a given location.

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  • 35. 

    Which Module Management property allows multiple Travel Agencies to provide service for one Company?

    • A.

      Use Divisional View Model

    • B.

      Enable Client Central Sub-Agencies

    • C.

      User Administrators can edit their profiles

    • D.

      Travel Wizard Mode

    Correct Answer
    A. Use Divisional View Model
    Explanation
    The correct answer is "Use Divisional View Model." This property allows multiple Travel Agencies to provide service for one Company by organizing the company's travel management into separate divisions. Each division can have its own set of travel agencies, allowing for multiple agencies to provide services to the company.

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  • 36. 

    How can you access all transactions from a user's experience when they were on Concur's mobile app?

    • A.

      Itin Services

    • B.

      GDS Logs

    • C.

      Test Rules Enforcement

    • D.

      Error Services

    Correct Answer
    B. GDS Logs
    Explanation
    To access all transactions from a user's experience when they were on Concur's mobile app, the GDS Logs can be used. GDS Logs refer to the logs generated by the Global Distribution System, which is a computerized network used by travel agents and travel-related websites to search, book, and issue airline tickets, hotel reservations, car rentals, and other travel-related items. These logs would contain detailed information about the user's interactions and transactions on the mobile app, allowing for a comprehensive view of their experience.

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  • 37. 

    This is a feature of Concur Travel where we can change the icon for the Most Preferred vendor of a company.

    Correct Answer
    Upload Images
  • 38. 

    What permission will gives a user to access Support Portal?

    • A.

      Billing Administrator

    • B.

      Permission Administrator

    • C.

      Authorized Support Contact

    • D.

      Profile User

    Correct Answer
    C. Authorized Support Contact
    Explanation
    The correct answer is "Authorized Support Contact." This permission will give a user access to the Support Portal.

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  • 39. 

    What 2 pieces of data must be present in all reservations for the data to be correctly captured in Concur Travel Reporting?

    • A.

      Login ID and Email address

    • B.

      Employee Number and Cost Center

    • C.

      Ticket number and Record locator

    • D.

      CLIQUSERID, and CLIQCID

    Correct Answer
    D. CLIQUSERID, and CLIQCID
  • 40. 

    What else is also added from a user level into Maximum air contracts/prefs to combine in a search results?

    • A.

      Discounts

    • B.

      Frequent Traveler Programs. (They are also known as Frequent Flyer Numbers/Programs, FFQ Numbers, Mileage Plus Numbers)

    • C.

      Lanes

    • D.

      Hubs

    Correct Answer
    B. Frequent Traveler Programs. (They are also known as Frequent Flyer Numbers/Programs, FFQ Numbers, Mileage Plus Numbers)
    Explanation
    Frequent Traveler Programs, also known as Frequent Flyer Numbers/Programs, FFQ Numbers, or Mileage Plus Numbers, are added from a user level into Maximum air contracts/prefs to combine in a search results. This suggests that when searching for maximum air contracts or preferences, the system takes into account the user's frequent traveler program information, such as their frequent flyer number or membership in specific programs, to provide relevant results.

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  • 41. 

    What specific steps would you take to validate if the Southwest Direct Connect is turned on for a site?

    • A.

      Admin > Travel System Admin > Select the company > go to Southwest Airlines > Verify that there is a Southwest Account number; if checked it’s turned

    • B.

      Travel>Profile>>Frequent Traveler Programs>If Southwest Airlines is added that means they are turned on

    • C.

      Admin>Travel System Admin>Swabiz Configuration>Selec the company>if there is Company Southwest Account Number, it means they are turned on

    • D.

      Admin>Travel System Admin>Manage Corporate Discount>Select the Company>If there is discount code for Southwest, it means they are turned on

    Correct Answer
    A. Admin > Travel System Admin > Select the company > go to Southwest Airlines > Verify that there is a Southwest Account number; if checked it’s turned
    Explanation
    To validate if the Southwest Direct Connect is turned on for a site, you would follow these steps: go to Admin > Travel System Admin > Select the company > go to Southwest Airlines. Then, verify if there is a Southwest Account number. If the Southwest Account number is checked, it means that the Southwest Direct Connect is turned on for the site.

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  • 42. 

    When making no changes, only viewing, the action must be taken to exit from a template is Discard.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When viewing a template without making any changes, the action that needs to be taken to exit from the template is to discard it. This means that if you do not want to save any changes or continue editing the template, you can choose to discard it and exit. This is the correct answer because it accurately describes the action that needs to be taken in this specific scenario.

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  • 43. 

    Within the Configuration editor link (+), which option provides you with quick access to some of the Company Details page information? 

    • A.

      Travel Configuration

    • B.

      Discounts

    • C.

      Company Information

    • D.

      Log Out and Back In As

    Correct Answer
    C. Company Information
    Explanation
    The option "Company Information" within the Configuration editor link (+) provides quick access to some of the Company Details page information. This option allows users to easily view and edit important details about the company, such as contact information, address, and other relevant information.

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  • 44. 

    An Admin opened a case and claims that he does not have a particular Travel report. List the complete step on how to assign the report to the Admin

    • A.

      Admin>Company Admin>User Permission>Select from the available permission>assign to the user>save

    • B.

      Admin>Company Admin>Company Groups>Add new company group

    • C.

      Login to Concur >Reporting tab

    • D.

      Administration > Report Admin > select user from Modified Reports by dropdown > select the user froom the username dropdown > choose desired reports from the Available Reports > click Add > then Save.

    Correct Answer
    D. Administration > Report Admin > select user from Modified Reports by dropdown > select the user froom the username dropdown > choose desired reports from the Available Reports > click Add > then Save.
  • 45. 

    A passive segment is a copy of something that is held/booked/reserved somewhere other than in the GDS.  An example is areservation booked directly with the hotel, and entered into the GDS.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A passive segment refers to a reservation or booking that is made directly with a hotel or another entity outside of the Global Distribution System (GDS). This means that the reservation is not made through the GDS but is still entered into the system for reference. Therefore, the statement that a passive segment is a copy of something held/booked/reserved somewhere other than in the GDS is true.

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  • 46. 

    An Admin created a case asking how they RESTRICT their users to book flights going to Australia. What is the best Flight rule option we can give to the Admin?

    • A.

      Carrier is not Preferred

    • B.

      "Destination Country : Australia (show but do not allow)"

    • C.

      "All Flights are within the region: Australia (Log for Reports)

    • D.

      Any flight is in region: Australia (Display Message)

    Correct Answer
    B. "Destination Country : Australia (show but do not allow)"
    Explanation
    The best Flight rule option to give to the Admin is "Destination Country: Australia (show but do not allow)" because it restricts users from booking flights to Australia. This option allows the destination country to be displayed, but it does not allow users to actually book flights to Australia.

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  • 47. 

    What is the setting that controls the ability for a user to bring a companion along on a business trip?

    Correct Answer
    Maximum Companion
    Explanation
    The setting "Maximum Companion" controls the ability for a user to bring a companion along on a business trip. This setting determines the maximum number of companions that a user can bring with them on a business trip. By adjusting this setting, administrators can regulate the number of companions allowed, ensuring compliance with company policies and travel guidelines.

    Rate this question:

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  • Current Version
  • Feb 02, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 04, 2014
    Quiz Created by
    CSReadiness
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