1.
What actions are available when creating an additional queue in the finishing template? Check all that apply.
Correct Answer(s)
B. Cancel
C. Approval Hold
E. Ticketing
Explanation
When creating an additional queue in the finishing template, the available actions include canceling the process, placing it on hold for approval, and completing the ticketing process. These actions allow for the management and control of the queue, ensuring that all necessary steps are taken before finalizing the process.
2.
A line can be created in PNR finishing to send an SSR message to a carrier.
Correct Answer
B. False
Explanation
A line cannot be created in PNR finishing to send an SSR message to a carrier. This statement is false because PNR finishing is the final step in the Passenger Name Record (PNR) creation process, where all the necessary information is added and finalized. It does not involve sending SSR (Special Service Request) messages to carriers, which is typically done during the booking or reservation process.
3.
It is not possible to send a reservation through finishing when a user puts it on hold
Correct Answer
A. True
Explanation
When a user puts a reservation on hold, it means that they are temporarily delaying or pausing the reservation process. During this time, the reservation is not finalized or completed. Therefore, it is not possible to send a reservation through finishing when it is on hold. This implies that the statement "It is not possible to send a reservation through finishing when a user puts it on hold" is true.
4.
If you set up a Queue Definition Override line for reservations that contain Remarks to Agent, those reservations will be sent to that queue in addition to the default ticketing queue.
Correct Answer
B. False
Explanation
If you set up a Queue Definition Override line for reservations that contain Remarks to Agent, those reservations will not be sent to that queue in addition to the default ticketing queue.
5.
In the finishing and profile templates, a custom look-up table can be created.
Correct Answer
A. True
Explanation
In the finishing and profile templates, a custom look-up table can be created. This means that users have the ability to customize and create their own look-up tables, which are used to map input values to output values. This allows for greater flexibility and customization in the finishing and profile templates, as users can create look-up tables that best suit their specific needs and requirements.
6.
Where can you find all the comments that were added by an admin when changes were made to the profile or PNR template?
Correct Answer
A. Show History
Explanation
The correct answer is "Show History". This option allows you to view all the comments that were added by an admin when changes were made to the profile or PNR template. It provides a record of the modifications made and any relevant notes or explanations provided by the admin. By selecting this option, you can track the history of changes made to the profile or PNR template and access the comments associated with each modification.
7.
What are the available finishing modes in the PNR Finishing Template? Check all that apply.
Correct Answer(s)
A. Ticketing
B. Trip Cancel
D. Approval Hold
E. Trip Change
F. Trip Change with post-ticket air change
Explanation
The available finishing modes in the PNR Finishing Template are Ticketing, Trip Cancel, Approval Hold, Trip Change, and Trip Change with post-ticket air change. These options allow the user to perform various actions such as issuing tickets, canceling trips, placing trips on hold for approval, making changes to the trip, and making changes to the trip after the ticket has been issued. The Car/Hotel Only option is not included in the available finishing modes.
8.
Name one filter you could apply to change the @ symbol in an email address from [email protected] to john//bootcamp.com?
Correct Answer
A. Emailfixslash
ExplanationThe filter "emailfixslash" suggests that it will change the "@" symbol in an email address to "//". Therefore, applying this filter to the email address "
[email protected]" would result in "john//bootcamp.com".
9.
The format that determines how the name of the GDS profile is created by Concur can be found in the Template Configuration tab.
Correct Answer
A. True
Explanation
The given statement is true. The format for creating the name of the GDS profile in Concur can be found in the Template Configuration tab. This tab provides the necessary settings and options for configuring the GDS profile, including the format for its name. By accessing the Template Configuration tab, users can define the specific format they want to use for creating GDS profile names in Concur.
10.
Once you have run the format tester in the finishing template, where will you find the available datapoints and the data captured for your specific test PNR
Correct Answer
A. Input Tab of the Tester
Explanation
In the finishing template, the available datapoints and the data captured for the specific test PNR can be found in the Input Tab of the Tester. This tab provides a comprehensive view of all the input data used for the test, including the captured data points. It allows users to easily analyze and verify the accuracy of the captured data for their specific test PNR.
11.
In finishing, the GUEST_ID datapoint can be used to write a test for for a Guest Booking
Correct Answer
A. True
Explanation
The GUEST_ID datapoint can be used to write a test for a Guest Booking because it is likely a unique identifier for each guest. This means that it can be used to verify if the guest's information is correctly stored and retrieved in the booking system. By using the GUEST_ID as a test input, it is possible to validate if the booking process is functioning properly and if the guest's data is being handled correctly. Therefore, the statement "True" is the correct answer.
12.
In the profile template editor, in the line properties, the purpose of the 'format' selection is to sync that line from the GDS to Concur
Correct Answer
B. False
Explanation
The purpose of the 'format' selection in the line properties of the profile template editor is not to sync that line from the GDS to Concur. Therefore, the statement is false.
13.
When creating a 'Choose' statement in PNR Finishing, your statement can include more than 1 "Otherwise" item.
Correct Answer
B. False
Explanation
In PNR Finishing, when creating a 'Choose' statement, your statement cannot include more than 1 "Otherwise" item. This means that you can only have one fallback option in case none of the conditions in the 'Choose' statement are met. Therefore, the correct answer is False.
14.
In the Profile Template > Testing Tools tab, when you Run Formatting Tester we are testing with the profile of the user you are logged in as.
Correct Answer
A. True
Explanation
When running the Formatting Tester in the Profile Template's Testing Tools tab, the testing is performed using the profile of the currently logged-in user. This means that the formatting being tested is applied to the user's profile, allowing for accurate and relevant testing results.