Are you ready for the MGT midterm exam quiz? MGT is short for management which is the administration of an organization. This organization can be a business or a non-profit organization, or it can also be a government body. It is known as the art and science of managing the resources of the business. So, here are some management-related questions for your test as well as for your practice. Go for it.
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Listen actively and carefully and let clients have the opportunity to express themselves.
Be direct and forceful, asking questions such as "Why haven't you done something about this sooner?"
Confidently describe past successes dealing with similar problems for similar clients.
Reassure the client and guarantee a positive and successful outcome
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Observations
Interviews
Surveys
Questionnaires
Focus Groups
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Advantage, internal
Disadvantage, internal
Advantage, external
Disadvantage, external
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9, 1, style
9, 9 style
1, 1 style
1, 9 style
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Systems theory
Social construction
Complex adaptive systems
Feedback
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The Nadler-Tushman congruence model
Weisbord's six-box model
Lewin's three-phase model
TheBurke-Litwin model
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To understand the organization's commitment to change
To clarify confidentiality needs
To agree on mutual roles and needs
To ask questions carefully and sensitively
To further explore the problems
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Expert Model
Doctor-Patient Model
Mechanic Model
The OD Consulting Model
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Ethical; contracting
Unethical; collusion
accurate; agreement
Unethical; breach of confidentiality
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