1.
What are the 3 steps of The One Minute Manager?
Correct Answer
B. Goals, Praisings, Reprimands
Explanation
The correct answer is Goals, Praisings, Reprimands. This sequence of steps is based on the principles of The One Minute Manager, a management philosophy developed by Kenneth Blanchard and Spencer Johnson. The first step involves setting clear and specific goals, ensuring that everyone knows what is expected of them. The second step is to provide frequent and specific praise to reinforce positive behaviors and accomplishments. The third step is to give prompt and constructive reprimands when performance falls short of expectations. This approach aims to create a positive and productive work environment while holding individuals accountable for their actions.
2.
The best minute you spend is the one you invest in people.
Correct Answer
A. True
Explanation
The statement suggests that the most valuable use of your time is when you dedicate it to interacting with and helping others. By investing your time in people, you can build relationships, offer support, and make a positive impact. This aligns with the idea that human connection and relationships are essential for personal growth and fulfillment. Therefore, the statement is true.
3.
The number one motivator of people is__________on results.
Correct Answer
Feedback
Explanation
Feedback is the correct answer because it is a powerful motivator for individuals. People are driven by the need to know how they are performing and whether they are meeting expectations. Feedback provides them with information on their progress and helps them identify areas for improvement. Positive feedback reinforces their efforts and boosts their motivation, while constructive feedback helps them learn from their mistakes and strive for better results. Overall, feedback plays a crucial role in driving individuals to achieve their goals and improve their performance.
4.
NIHYSOB - Now I have you SOB is when managers don't tell their employees what they expect of them; they just leave them alone and then 'zap' them when they don't perform at the desired level.
Correct Answer
A. True
Explanation
This explanation suggests that the statement "NIHYSOB - Now I have you SOB is when managers don't tell their employees what they expect of them; they just leave them alone and then 'zap' them when they don't perform at the desired level" is true. This implies that the acronym NIHYSOB represents a management approach where managers do not communicate their expectations to employees and instead punish them when they fail to meet those expectations.
5.
Take a minute, Look at your goals, Look at your performance and see if your behaviour...
Correct Answer
B. Matches your goals.
Explanation
The question asks the individual to reflect on their goals and performance to determine if their behavior aligns with their goals. The correct answer, "matches your goals," suggests that one should assess if their actions and choices are in line with the objectives they have set for themselves. By evaluating if their behavior is consistent with their goals, individuals can ensure that they are on the right track and taking the necessary steps to achieve what they desire.
6.
Tough N' Nice - If you are first tough on the behaviour, and then supportive of the person, it works.
Correct Answer
A. True
Explanation
This statement suggests that using a tough approach to address someone's behavior, followed by offering support and understanding towards the person, is an effective strategy. The statement implies that this combination of toughness and kindness can yield positive results in managing behavior and maintaining relationships. Therefore, the answer "True" indicates agreement with this approach.
7.
People who feel good about themselves, produce crappy results!
Correct Answer
B. False
Explanation
People who feel good about themselves, produce good results! Think of the Whale Analogy Pg. 79 or the Baby Analogy Pg. 80-81. Catch your employees doing something right!
8.
80% of your really important results will come from 20% of your__________.
Correct Answer
Goals
Explanation
The 80/20 rule, also known as the Pareto Principle, suggests that 80% of the outcomes or results are typically derived from just 20% of the causes or efforts. In this context, it means that 80% of the really important results that one achieves can be attributed to 20% of their goals. This implies that focusing on a few key goals can lead to significant and impactful outcomes, while the majority of other goals may not contribute as significantly.
9.
Goal setting is a philosophy of ____ ____________- Everyone knows what is expected from the beginning.
Correct Answer
D. No Surprises
Explanation
The correct answer is "No Surprises." This answer suggests that the philosophy of goal setting involves ensuring that everyone knows what is expected from the beginning, leaving no room for surprises. This implies that clear communication and transparency are important aspects of goal setting in order to avoid any unexpected outcomes or misunderstandings.
10.
What was on the plaque the young man created?
Correct Answer
B. Goals Begin Behaviours, Consequences Maintain Behaviours!
Explanation
The correct answer is "Goals Begin Behaviours, Consequences Maintain Behaviours!" This suggests that the plaque the young man created had a message emphasizing the importance of setting goals as a starting point for behavior change, and the role of consequences in maintaining those behaviors. It implies that goals are necessary to initiate desired behaviors, but it is the consequences that help to sustain and reinforce those behaviors over time.