Midterm - Management 1
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This is the midterm exam of Management 1.
- 1.________ may be defined as selecting the best course of action in anticipation of future trends so that the desired result may be achieved.
- A.
Decision Making
- B.
Planning
- C.
Organizing
- 2.If managing an organization is to be pursued vigorously, ______ will be an important and necessary activity.
- A.
Decision Making
- B.
Planing
- C.
Organizing
- 3.__________ provides a methodical way of achieving desired results and is a useful guide in implementation of activities.
- A.
Plan
- B.
Guide
- C.
Organizer
- 4.________ refers to the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
- A.
Strategic planning
- B.
Intermediate planning
- C.
Operational planning
- 5.__________ refers to the process of determining the contributions that subunits can make with allocated resources.
- A.
Strategic planning
- B.
Intermediate planning
- C.
Operational planning
- 6._________ is the process of determining how specific tasks can be best accomplished on time with availble resources.
- A.
Strategic planning
- B.
Intermediate planning
- C.
Operational planning
- 7.Which of the following is a concern for the top level management?
- A.
Strategic planning
- B.
Intermediate planning
- C.
Operational planning
- 8.Operational planning is a concern that should be addresed by the midde level management.
- A.
True
- B.
False
- 9.Operational planning is a concern that should be addressed by the top level management,
- A.
True
- B.
False
- 10.The first task of the manager is to provide a sense of direction to his firm, division or to this unit. this panning proces is referred to as ___________.
- A.
Setting Organizational Goals
- B.
Developing Strategies or Tactics for Reach Goals
- C.
Determining Resources Needed
- D.
Setting Standards
- 11.This step in the planning process is the devising of some means to realize or reach goals.
- A.
Setting Organizational Goals
- B.
Developing Strategies or Tactics for Reach Goals
- C.
Determining Resources Needed
- D.
Setting Standards
- 12.The ways chosen to realize the goals are called ________ and these will be the cponcern of top management.
- A.
Strategies
- B.
Plan
- C.
Tactic
- 13.A _______ is a short-term action by management to adjust to negative or external influences and are implemented in support of the firm's strategies.
- A.
Strategies
- B.
Plan
- C.
Tactic
- 14.When particular sets of strategies or tactics have been devised , the manger will then determine the human and non-human resources required by such strategies or tactics. This planning process is referred to as _______.
- A.
Setting Organizational Goals
- B.
Developing Strategies or Tactics for Reach Goals
- C.
Determining Resources Needed
- D.
Setting Standards
- 15.
- A.
Human Resources
- B.
Non-human resources
- C.
Both of the choices
- 16.This is a planning process where norms are defined to measure the performance.
- A.
Setting Organizational Goals
- B.
Developing Strategies or Tactics for Reach Goals
- C.
Determining Resources Needed
- D.
Setting Standards
- 17._______ may be defined as a quantitative or qualitative measuring device designed to help monitor the performance of people, capital goods or processes.
- A.
Standard
- B.
Strategies
- C.
Tactics
- 18.This is a written document or blueprint for implementing and controlling an organization's marketing activities related to a particular marketing strategy.
- A.
Marketing plan
- B.
Production plan
- C.
Financial plan
- D.
Human Resources plan
- 19.This is a written document that states the quantity of output a company must produce in broad terms and by product family.
- A.
Marketing plan
- B.
Production plan
- C.
Financial plan
- D.
Human Reources plan
- 20.This is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities.
- A.
Marketing plan
- B.
Production plan
- C.
Financial plan
- D.
Human Reources plan
- 21.This is a document that indicates the human resources needs of a company detailed in terms of quantity and quality and based on the requirements of the comapny's strategic plan.
- A.
Marketing plan
- B.
Production plan
- C.
Financial plan
- D.
Human Reources plan
- 22.Plans that are inteded to cover a period of less than a year.
- A.
Short range plans
- B.
Long term plans
- C.
Mid year plans
- 23.Plans covering a time span of more than a year.
- A.
Short range plans
- B.
Long term plans
- C.
Mid year plans
- 24.Broad guidelines that aid managers at every level in making decisions about recurring situations or functions.
- A.
Policies
- B.
Procedures
- C.
Rules
- 25.Plans that describe the exact series of actions to be taken in a given situation.
- A.
Policies
- B.
Procedures
- C.
Rules
- 26.These are statements that either require or forbid a certain action.
- A.
Policies
- B.
Procedures
- C.
Rules
- 27._____ is a plan which sets forth the projected expenditures for a certain activity and explains where the requried funds will come from.
- A.
Budget
- B.
Program
- C.
Project
- 28._____ is a single use plan designed to coordinate a large set of activities.
- A.
Budget
- B.
Program
- C.
Project
- 29.______ is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program.
- A.
Budget
- B.
Program
- C.
Project
- 30.___________ refers to the strategic statements that identify why an organization exists.
- A.
Mission
- B.
Vision
- C.
Goals
- 31.________ is a management function which relates to the structuring of resources and activities to accomplish objectives in an efficient and effective manner.
- A.
Planning
- B.
Staffing
- C.
Organizing
- 32.A _______ is the means by which the organization will attain ots pbjective and goals.
- A.
Structure
- B.
Plan
- C.
Strategy
- 33.The _________ is the structure that details lines of responsibility, authority and position.
- A.
Formal structure
- B.
Formal organization
- C.
Formal plan
- 34.A diagram of the organization's official positions and formal lines of authority.
- A.
Organizational Chart
- B.
Organizational Manual
- C.
Policy Manual
- 35.The __________ provides written descriptions of authority relationships, details the functions of major organizational units and describes job procedures.
- A.
Organizational Chart
- B.
Organizational Manual
- C.
Policy Manual
- 36.The degree to which tasks are divided in the organization is referred to as _______.
- A.
Work specialization
- B.
Departmentation
- C.
Informal Groups
- 37.The _______ describes personnel activities and company policies.
- A.
Organizational Chart
- B.
Organizational Manual
- C.
Policy Manual
- 38._______ refers to the grouping of jobs based on criteria that managers believe help n the coordination and control of activities.
- A.
Work specialization
- B.
Departmentation
- C.
Informal Groups
- 39.Which of the following is an advantage of grouping jobs?
- A.
Supervision is made easier
- B.
Supervisor's salaries are limited
- C.
Thes is less demand for managers
- 40.______ is another consideration in designing the organizational structure that refers to the number of subordinates reporting to a single supervisor.
- A.
Span of Control
- B.
Coodination
- C.
Pattern of Authority
- 41._______ refers to the linking of activities in the organization that serve to achive a common goal or objective.
- A.
Span of Control
- B.
Coodination
- C.
Pattern of Authority
- 42.This type of organizational design in which employees are grouped together in separate departments on the basis of common tasks, skills or activities.
- A.
Functional Design
- B.
Divisional Design
- C.
Hybrid Design
- D.
Matrix Design
- 43.This type of organizational design where all activities needed to produce a good or service are grouped together into an independent unit.
- A.
Functional Design
- B.
Divisional Design
- C.
Hybrid Design
- D.
Matrix Design
- 44.The ______ is a combination of divisional units and functional departments located at corporate headquarters.
- A.
Functional Design
- B.
Divisional Design
- C.
Hybrid Design
- D.
Matrix Design
- 45.An organization with a _________ design is one that implements functional and divisional structures simultaneously in each department.
- A.
Divisional
- B.
Hybrid
- C.
Matrix
- D.
Functional
- 46.______ may be defined as the mangement function that determines human resource needs, recruits, selects, trains and develops human resource for jobs created by an organization.
- A.
Staffing
- B.
Organizing
- C.
Planning
- 47.Why effective staffing is important?
- A.
Hiring the right people places the company on a competitve stance
- B.
It produces sound financial plan
- C.
It markets the company with the use of sound marketing plan
- 48.______ refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected.
- A.
Induction
- B.
Recruitment
- C.
Selection
- D.
Orientation
- 49.In _______, the employee is provided with the necessary information about the company.
- A.
Induction
- B.
Recruitment
- C.
Selection
- D.
Orientation
- 50.In ______, the new employee is introduced to the immediate working environment and co-workers.
- A.
Induction
- B.
Recruitment
- C.
Selection
- D.
Orientation
- 51.________ is the measurement of the emplyee performance.
- A.
Performance Appraisal
- B.
Employment Decisions
- C.
Separation
- 52.______ is either a voluntary or involuntary termination of an emplyees' services.
- A.
Performance Appraisal
- B.
Employment Decisions
- C.
Separation
- 53.Is a type of phychological test that is used to measure a peson's capacity or potential ability to learn.
- A.
Aptitude Test
- B.
Performance Test
- C.
Personality Test
- D.
Interest Test
- 54.This is a test that is used to measure a person's current knowledge of the subject.
- A.
Aptitude Test
- B.
Performance Test
- C.
Personality Test
- D.
Interest Test
- 55.This test is used to measure personality traits as dominance, sociability and conformity.
- A.
Aptitude Test
- B.
Performance Test
- C.
Personality Test
- D.
Interest Test
- 56.This test is used to measure a person's interest in varoius fields of work.
- A.
Aptitude Test
- B.
Performance Test
- C.
Personality Test
- D.
Interest Test
- 57._______ refers to the learning that is provided inorder to improve performance on the present job.
- A.
Training
- B.
Orientation
- C.
Induction
- 58.Is a type of training program for non-managers where the trainee is placed in an actual work situation under the direction of his immediate supervisor, who acts as the trainer.
- A.
On the Job Training
- B.
Apprenticeship
- C.
Vestibule School
- 59.Is a type of training program for non-managers where the trainee is placed in a situation almost exactly the same as the workplace where machines, mateials and time constraints are present.
- A.
On the Job Training
- B.
Apprenticeship
- C.
Vestibule School
- 60.Is a type of training program for non-managers where the trainee will undergo a combination of on the job traiing and experiences with classroom instruction in particular subjects are provided.
- A.
On the Job Training
- B.
Apprenticeship
- C.
Vestibule School
- 61.This are given to employees whose performance is at par or above standard requirements.
- A.
Monetary rewards
- B.
Promotion
- C.
Transfer
- D.
Demotion
- 62.This refers to the movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition.
- A.
Monetary rewards
- B.
Promotion
- C.
Transfer
- D.
Demotion
- 63.This is a movement of a person to a different job at the same or similar level of responsibility in the organization.
- A.
Monetary rewards
- B.
Promotion
- C.
Transfer
- D.
Demotion
- 64.This is a movement from one position to another which has less pay or responsibility attached to it.
- A.
Monetary rewards
- B.
Promotion
- C.
Transfer
- D.
Demotion
- 65.____ is the process of sharing information through verbal and non-verbal means, including words, messages, and body movements.
- A.
Communication
- B.
Organizing
- C.
Staffing
- 66.Tell what type of Communication Function are applied in the following: The president sent a letter of congratulations to an employee that just reach his sales quota for a 2nd month in a row.
- A.
Information
- B.
Motivation
- C.
Control
- D.
Emotive
- 67.A company created a Policy Manual for all its employees. What type of communication function is this?
- A.
Information
- B.
Motivation
- C.
Control
- D.
Emotive
- 68.The most important step in effective communication is _________ where new ideas arises.
- A.
Developan Idea
- B.
Encode
- C.
Transmit
- D.
Receive
- 69.What are the two categories of verbal communication?
- A.
Oral
- B.
Written
- C.
Fax
- D.
Text
- 70.Is a type of communication that are transmitted through hearing or sight.
- A.
Verbal
- B.
Non-verbal
- C.
Sign Language
- 71._____ are hindrances to effective communication asiring from the communicator's characteristics as a person including emotions, calues poor listening habits, sex, age, etc.
- A.
Personal Barrier
- B.
Physical Barrier
- C.
Semantic Barrier
- 72.The very loud sound produced by a passing jet temporarily drowns out the voice of a guest delivering a speech resulting to unclear message. What type of communication barrier is this?
- A.
Personal Barrier
- B.
Physical Barrier
- C.
Semantic Barrier
- 73.______ is the study of meaning as ex[ressed in symbols, words, pictures or actions that suggest certain meanings.
- A.
Semantics
- B.
Symbols
- C.
Characters
- 74.______ may be defined as an interference with the reception of a messagte that occurs when the message is miunderstood even though it is received exactly as transmitted.
- A.
Personal Barrier
- B.
Physical Barrier
- C.
Semantic Barrier
- 75.______ refers to the flow of message from higer levels of authority to lower levels.
- A.
Downward Communication
- B.
Upward Communication
- C.
Horizontal Communication
- 76.When giving instructions or providing information about policies and procedures or to give feedback about performance, What technique of communication is applied?
- A.
Downward Communication
- B.
Upward Communication
- C.
Horizontal Communication
- 77.______ refers to message flows from persons in lover level positions to persons in higher level potisions.
- A.
Downward Communication
- B.
Upward Communication
- C.
Horizontal Communication
- 78._______ refers to messages sent to individuals or groups from another of the same organizational level or position.
- A.
Downward Communication
- B.
Upward Communication
- C.
Horizontal Communication
- 79._____ are appropriate when directives are complex and precise actions are required.
- A.
Letters
- B.
Manuals
- C.
Handbooks
- 80.______ are useful resources of information regarding company policy, procedures and organization.
- A.
Letters
- B.
Manuals
- C.
Handbooks
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