Take Our Quiz To Learn More About Management

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  • 1/80 Questions

    ____ is the process of sharing information through verbal and non-verbal means, including words, messages, and body movements.

    • Communication
    • Organizing
    • Staffing
    • None of the above
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About This Quiz

Learning about new things can be super fun! We encourage you to take our quiz to learn more about management. Running and managing an organization can take time and effort. Management can be defined as organizing resources and activities to achieve business goals. All the questions in our quiz are carefully designed to help you learn more about the concept. Remember to collect your scorecard once you've completed the test. Let's make learning fun by playing the quiz together with your friends. All the best.

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  • 2. 

    This is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities.

    • Marketing plan

    • Production plan

    • Financial plan

    • Human Reources plan

    Correct Answer
    A. Financial plan
    Explanation
    A financial plan is a document that provides a summary of the firm's current financial situation, analyzes its financial needs, and suggests a course of action for financial activities. It outlines the company's financial goals, strategies, and tactics, helping to guide decision-making and resource allocation. It includes information on budgeting, cash flow management, investment plans, and financing options. A financial plan is crucial for businesses to ensure financial stability, growth, and profitability.

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  • 3. 

    ________ is the measurement of the emplyee performance.

    • Performance Appraisal

    • Employment Decisions

    • Separation

    • None of the above

    Correct Answer
    A. Performance Appraisal
    Explanation
    Performance appraisal is the measurement of employee performance. It is a systematic process that involves evaluating and assessing an employee's job performance, skills, and abilities. Performance appraisals are typically conducted by supervisors or managers to determine an employee's strengths, weaknesses, and areas for improvement. This information is then used to make decisions regarding promotions, salary increases, training and development opportunities, and other employment-related decisions.

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  • 4. 

    _______ refers to the learning provided to improve performance on the present job.

    • Training

    • Orientation

    • Induction

    • None of the above

    Correct Answer
    A. Training
    Explanation
    Training refers to the learning provided to improve performance on the present job. It involves the acquisition of knowledge, skills, and competencies that are directly related to the job requirements. Training helps employees to enhance their job performance, increase productivity, and adapt to changes in the workplace. It can be conducted through various methods such as on-the-job training, classroom training, e-learning, and workshops. Training is an essential part of employee development and plays a crucial role in ensuring that employees have the necessary skills and knowledge to perform their job effectively.

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  • 5. 

    Why is effective staffing essential?

    • Hiring the right people places the company on a competitve stance

    • It produces sound financial plan

    • It markets the company with the use of sound marketing plan

    • None of the above

    Correct Answer
    A. Hiring the right people places the company on a competitve stance
    Explanation
    Effective staffing is essential because hiring the right people places the company on a competitive stance. When a company has a team of talented and skilled individuals, it gains a competitive advantage over its rivals. These employees can contribute to the company's success by bringing innovative ideas, expertise, and efficiency to the table. Additionally, having the right people in the right positions ensures that tasks are completed effectively and efficiently, leading to improved productivity and overall performance.

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  • 6. 

    _______ refers to messages sent to individuals or groups from another of the same organizational level or position.

    • Downward Communication

    • Upward Communication

    • Horizontal Communication

    • None of the above

    Correct Answer
    A. Horizontal Communication
    Explanation
    Horizontal communication refers to messages sent to individuals or groups from another of the same organizational level or position. This type of communication occurs between colleagues or peers who are at the same hierarchical level within the organization. It allows for the exchange of information, ideas, and feedback between individuals who have similar roles or responsibilities. Horizontal communication helps to facilitate collaboration, coordination, and problem-solving among colleagues, promoting a more cohesive and efficient work environment.

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  • 7. 

    Plans that are intended to cover less than a year.

    • Short range plans

    • Long term plans

    • Mid year plans

    • None of the above

    Correct Answer
    A. Short range plans
    Explanation
    Short range plans are the most appropriate explanation for plans that are intended to cover less than a year. These plans are designed to address immediate goals and objectives within a limited timeframe. They are typically used to outline specific actions and strategies that need to be implemented in the short term to achieve desired outcomes. Unlike long-term plans, which focus on goals and objectives over an extended period, short range plans are more immediate and tactical in nature. Mid-year plans and none of the above options are not suitable explanations as they do not specifically address plans that cover less than a year.

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  • 8. 

    This written document states the quantity of output a company must produce in broad terms and by product family.

    • Marketing plan

    • Production plan

    • Financial plan

    • Human Reources plan

    Correct Answer
    A. Production plan
    Explanation
    The given correct answer is "Production plan". A production plan is a written document that outlines the quantity of output a company needs to produce. It provides a roadmap for the company's manufacturing processes and helps in determining the resources required for production. This plan is essential for coordinating and organizing the company's production activities and ensuring that the desired quantity of products is produced efficiently.

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  • 9. 

    ______ refers to message flows from persons in lover-level positions to persons in higher-level positions.

    • Downward Communication

    • Upward Communication

    • Horizontal Communication

    • None of the above

    Correct Answer
    A. Upward Communication
    Explanation
    Upward communication refers to message flows from persons in lower-level positions to persons in higher-level positions. This type of communication allows employees to provide feedback, suggestions, and information to their superiors. It helps in keeping the management informed about the concerns and ideas of the employees, promoting a transparent and collaborative work environment. Upward communication is essential for effective decision-making and problem-solving within an organization.

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  • 10. 

    This is a written document or blueprint for implementing and controlling an organization's marketing activities related to a particular marketing strategy.

    • Marketing plan

    • Production plan

    • Financial plan

    • Human Resources plan

    Correct Answer
    A. Marketing plan
    Explanation
    A marketing plan is a written document or blueprint that outlines the specific activities and strategies that an organization will implement and control in order to achieve its marketing objectives. It includes details on target markets, marketing tactics, budget allocation, and timelines for implementation. This plan serves as a guide for the organization's marketing team to effectively execute their marketing activities and ensure alignment with the overall marketing strategy.

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  • 11. 

    Which of the following is a concern for top-level management?

    • Strategic planning

    • Intermediate planning

    • Operational planning

    • None of the above

    Correct Answer
    A. Strategic planning
    Explanation
    Top-level management is responsible for making long-term decisions and setting the overall direction and goals of the organization. Strategic planning involves analyzing the current situation, identifying opportunities and threats, and formulating strategies to achieve the organization's objectives. This process requires the involvement of top-level management as they have the authority and responsibility to make decisions that impact the entire organization. Therefore, strategic planning is a concern for top-level management.

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  • 12. 

    This refers to the movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition.

    • Monetary rewards

    • Promotion

    • Transfer

    • Demotion

    Correct Answer
    A. Promotion
    Explanation
    Promotion is the correct answer because it refers to the movement of a person into a position of higher pay and greater responsibilities. It is a reward for competence and ambition, indicating that the individual has excelled in their current role and is being recognized for their skills and potential. This advancement typically comes with increased compensation and the opportunity to take on more challenging tasks and leadership responsibilities.

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  • 13. 

    Plans covering a period of more than a year.

    • Short range plans

    • Long term plans

    • Mid year plans

    • None of the above

    Correct Answer
    A. Long term plans
    Explanation
    Long term plans refer to plans that cover a period of more than a year. These plans are typically focused on achieving long-term goals and objectives of an organization. They involve strategic decision-making and are designed to provide a roadmap for the future direction of the organization. Short range plans, on the other hand, cover a shorter period of time, typically less than a year, and are more tactical in nature. Mid-year plans are not a commonly recognized term in planning, and "None of the above" is not the correct answer as long term plans are indeed the appropriate term for plans covering a period of more than a year.

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  • 14. 

    _____ is a plan which sets forth the projected expenditures for a particular activity and explains where the required funds will come from.

    • Budget

    • Program

    • Project

    • None of the above

    Correct Answer
    A. Budget
    Explanation
    A budget is a plan that outlines the anticipated expenses for a specific activity and details the sources of funding to cover those expenses. It provides a comprehensive overview of the projected costs and the means to finance them. By creating a budget, organizations can effectively allocate resources and ensure that they have sufficient funds to support their planned activities. Therefore, a budget is the most appropriate choice for the given question.

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  • 15. 

    ______ refers to the flow of messages from higher levels of authority to lower levels.

    • Downward Communication

    • Upward Communication

    • Horizontal Communication

    • None of the above

    Correct Answer
    A. Downward Communication
    Explanation
    Downward communication refers to the flow of messages from higher levels of authority to lower levels. This type of communication is used to provide instructions, guidance, feedback, and information about organizational goals and objectives. It is a top-down approach where managers or supervisors communicate with their subordinates. This communication helps in maintaining organizational structure, coordination, and ensuring that tasks are carried out effectively and efficiently.

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  • 16. 

    Which of the following is an advantage of grouping jobs?

    • Supervision is made easier

    • Supervisor's salaries are limited

    • Thes is less demand for managers

    • None of the above

    Correct Answer
    A. Supervision is made easier
    Explanation
    Grouping jobs can be advantageous because it allows for easier supervision. When jobs are grouped together based on similar tasks or functions, it becomes more efficient for supervisors to oversee and manage the group as a whole. This reduces the need for supervisors to individually monitor and direct each employee, saving time and effort. By having a clear understanding of the tasks and responsibilities within a group, supervisors can provide guidance and support more effectively, leading to improved productivity and performance.

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  • 17. 

    This document indicates the human resources needs of a company detailed in terms of quantity and quality and based on the requirements of the company's strategic plan.

    • Marketing plan

    • Production plan

    • Financial plan

    • Human Reources plan

    Correct Answer
    A. Human Reources plan
    Explanation
    This document, referred to as a Human Resources plan, outlines the specific human resources needs of a company. It includes information about the quantity and quality of employees required, taking into account the company's strategic plan. The plan helps the company align its workforce with its goals and objectives, ensuring that it has the right number of employees with the necessary skills and competencies to support the company's growth and success.

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  • 18. 

    A diagram of the organization's official positions and formal lines of authority.

    • Organizational Chart

    • Organizational Manual

    • Policy Manual

    • None of the above

    Correct Answer
    A. Organizational Chart
    Explanation
    An organizational chart is a visual representation of an organization's official positions and formal lines of authority. It shows the hierarchical structure of the organization, including the relationships and reporting lines between different positions. This chart helps to clarify the roles and responsibilities of each position within the organization, making it easier for employees to understand the chain of command and the overall structure of the organization. It is a useful tool for both employees and managers to have a clear understanding of the organization's structure.

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  • 19. 

    This test measures personality traits such as dominance, sociability, and conformity.

    • Aptitude Test

    • Performance Test

    • Personality Test

    • Interest Test

    Correct Answer
    A. Personality Test
    Explanation
    This test is designed to assess various personality traits, including dominance, sociability, and conformity. It aims to provide insights into an individual's behavioral patterns, preferences, and tendencies. Unlike an aptitude test that measures cognitive abilities, a performance test that evaluates specific skills, or an interest test that explores personal preferences, this test focuses on understanding one's personality traits. It helps in understanding how individuals interact with others, their level of assertiveness, and their inclination towards conformity or nonconformity.

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  • 20. 

    It is a type of training program for non-managers where the trainee is placed in an actual work situation under the direction of his immediate supervisor, who acts as the trainer.

    • On the Job Training

    • Apprenticeship

    • Vestibule School

    • None of the above

    Correct Answer
    A. On the Job Training
    Explanation
    On the Job Training refers to a type of training program where non-managers are placed in real work situations and learn by performing tasks under the guidance of their immediate supervisor, who acts as their trainer. This method allows trainees to gain practical experience and acquire necessary skills while being actively involved in the job. It is a hands-on approach to learning and is commonly used to train employees in various industries. Apprenticeship and Vestibule School are different types of training programs and are not the correct answer in this case.

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  • 21. 

    ________ refers to the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.

    • Strategic planning

    • Intermediate planning

    • Operational planning

    • None of the above

    Correct Answer
    A. Strategic planning
    Explanation
    Strategic planning is the process of setting the overall goals and objectives of an organization and determining the best approach to achieve them. It involves analyzing the internal and external factors that may impact the organization's success, identifying areas of opportunity and potential risks, and developing strategies to effectively allocate resources and guide decision-making. Strategic planning is essential for long-term success and helps organizations align their actions with their vision and mission.

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  • 22. 

    ______ is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program.

    • Budget

    • Program

    • Project

    • None of the above

    Correct Answer
    A. Project
    Explanation
    A project is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program. Unlike a program, which is a long-term, ongoing initiative, a project has a specific goal or objective and a defined timeline for completion. It is often created to address a specific need or problem within an organization and requires dedicated resources and team members to execute. Therefore, the correct answer is project.

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  • 23. 

    Tell what type of Communication Function are applied in the following: The president sent a letter of congratulations to an employee that just reach his sales quota for a 2nd month in a row.

    • Information

    • Motivation

    • Control

    • Emotive

    Correct Answer
    A. Motivation
    Explanation
    In this scenario, the president sent a letter of congratulations to an employee who achieved his sales quota for a second month in a row. This action demonstrates the application of the motivation function of communication. By sending a letter of congratulations, the president aims to inspire and encourage the employee to continue performing well in the future. This act of recognition and praise serves as a motivator for the employee, boosting their morale and incentivizing them to maintain their high level of performance.

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  • 24. 

    _______ refers to linking organizational activities to achieve a common goal or objective.

    • Span of Control

    • Coodination

    • Pattern of Authority

    • None of the above

    Correct Answer
    A. Coodination
    Explanation
    Coordination refers to linking organizational activities to achieve a common goal or objective. It involves integrating and harmonizing the efforts of different individuals or departments within an organization to ensure that they work together efficiently and effectively. Coordination helps in avoiding duplication of efforts, resolving conflicts, and promoting collaboration among team members. It is an essential function of management that helps in achieving synergy and enhances overall organizational performance.

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  • 25. 

    ______ may be defined as the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.

    • Staffing

    • Organizing

    • Planning

    • None of the above

    Correct Answer
    A. Staffing
    Explanation
    Staffing is the correct answer because it involves the management function of determining the human resource needs of an organization and then carrying out activities such as recruiting, selecting, training, and developing individuals to fill those positions. This function is crucial in ensuring that the organization has the right people in the right roles to achieve its objectives. Planning, organizing, and none of the above are not the correct answers because they do not specifically encompass the activities mentioned in the question.

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  • 26. 

    The ways chose to realize the goals are called ________, and these will be the concern of top management.

    • Strategies

    • Plan

    • Tactic

    • None of the above

    Correct Answer
    A. Strategies
    Explanation
    The ways chosen to realize the goals are referred to as strategies. Strategies are the overall plans and approaches that an organization or individual uses to achieve their objectives. They involve making decisions about what actions to take, allocating resources, and determining the best course of action to achieve desired outcomes. Top management is responsible for developing and implementing strategies to ensure that the organization's goals are met effectively and efficiently.

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  • 27. 

    This is a person's movement to a different job at the same or similar level of responsibility in the organization.

    • Monetary rewards

    • Promotion

    • Transfer

    • Demotion

    Correct Answer
    A. Transfer
    Explanation
    A transfer refers to a person's movement to a different job at the same or similar level of responsibility in the organization. This means that the individual is being moved to a different position within the company, but their level of responsibility remains relatively unchanged. Transfers can be made for various reasons, such as to fill a vacant position, to provide new opportunities for employees, or to address organizational needs. Unlike promotions, transfers do not involve an increase in job title or higher level of authority.

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  • 28. 

    Plans that describe the exact series of actions to be taken in a given situation.

    • Policies

    • Procedures

    • Rules

    • None of the above

    Correct Answer
    A. Procedures
    Explanation
    Procedures are plans that outline the specific steps or actions to be followed in a particular situation. They provide a clear and detailed description of how tasks should be carried out, ensuring consistency and efficiency. Unlike policies, which are broader guidelines, procedures are more specific and provide a step-by-step approach. Rules, on the other hand, are generally more general and may not provide the same level of detail as procedures. Therefore, in this context, procedures are the most appropriate answer as they describe the exact series of actions to be taken in a given situation.

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  • 29. 

    ________ is a management function which relates to the structuring of resources and activities to accomplish objectives in an efficient and effective manner.

    • Planning

    • Staffing

    • Organizing

    • None of the above

    Correct Answer
    A. Organizing
    Explanation
    Organizing is a management function that involves arranging and structuring resources and activities in order to achieve objectives in an efficient and effective manner. It involves determining the tasks to be performed, assigning those tasks to individuals or groups, and establishing relationships and communication channels among them. By organizing resources and activities, managers can ensure that all necessary tasks are completed, roles and responsibilities are clearly defined, and coordination and collaboration are facilitated.

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  • 30. 

    The _______ describes personnel activities and company policies.

    • Organizational Chart

    • Organizational Manual

    • Policy Manual

    • None of the above

    Correct Answer
    A. Policy Manual
    Explanation
    The policy manual is the correct answer because it is a document that outlines the company's policies and procedures. It provides information on personnel activities such as hiring, training, and employee benefits. The policy manual serves as a guide for employees to understand the company's expectations and rules. It helps maintain consistency and clarity in the organization by providing a reference point for employees to follow. The organizational chart is a visual representation of the company's structure, while the organizational manual may provide information on various aspects of the organization but not specifically focused on personnel activities and policies.

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  • 31. 

    _____ are hindrances to effective communication stemming from the communicator's characteristics, including emotions, values, poor listening habits, sex, age, etc.

    • Personal Barrier

    • Physical Barrier

    • Semantic Barrier

    • None of the above

    Correct Answer
    A. Personal Barrier
    Explanation
    Personal barriers to effective communication refer to obstacles that arise from the communicator's own characteristics, such as their emotions, values, poor listening habits, sex, age, and so on. These barriers can impede the transmission of information and understanding between the sender and receiver, making communication less effective. It is important to be aware of and address these personal barriers in order to improve communication skills and ensure clear and effective communication.

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  • 32. 

    _______ may be defined as a quantitative or qualitative measuring device designed to help monitor the performance of people, capital goods, or processes.

    • Standard

    • Strategies

    • Tactics

    • None of the above

    Correct Answer
    A. Standard
    Explanation
    A standard can be defined as a measuring device that helps monitor the performance of people, capital goods, or processes. Standards provide a benchmark or reference point against which actual performance can be compared. They can be quantitative, such as specific targets or goals, or qualitative, such as best practices or guidelines. By using standards, organizations can assess their performance, identify areas for improvement, and make informed decisions to achieve desired outcomes.

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  • 33. 

    This is a movement from one position to another that has less pay or responsibility attached to it.

    • Monetary rewards

    • Promotion

    • Transfer

    • Demotion

    Correct Answer
    A. Demotion
    Explanation
    A demotion refers to a movement from one position to another that has less pay or responsibility attached to it. This means that an individual is being moved to a lower level or lower-ranking position within the organization. Unlike a promotion, which involves an increase in pay or responsibility, a demotion signifies a decrease in these aspects. It can occur due to various reasons, such as poor performance, organizational restructuring, or disciplinary actions. Overall, a demotion represents a downward shift in an individual's career trajectory within the company.

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  • 34. 

    ______ may be defined as an interference with the reception of a message that occurs when the message is misunderstood even though it is received exactly as transmitted.

    • Personal Barrier

    • Physical Barrier

    • Semantic Barrier

    • None of the above

    Correct Answer
    A. Semantic Barrier
    Explanation
    Semantic Barrier may be defined as an interference with the reception of a message that occurs when the message is misunderstood even though it is received exactly as transmitted. This barrier refers to the misinterpretation or confusion that arises due to differences in the meaning of words, symbols, or language used by the sender and receiver. It can occur when there is a lack of clarity, ambiguity, or different cultural interpretations of the message.

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  • 35. 

    This test is used to measure a person's interest in varoius fields of work.

    • Aptitude Test

    • Performance Test

    • Personality Test

    • Interest Test

    Correct Answer
    A. Interest Test
    Explanation
    The given correct answer is "Interest Test". This test is used to assess a person's preferences and inclinations towards different fields of work. It helps in determining the individual's areas of interest and can be used as a tool for career guidance and decision-making. By evaluating the person's likes and dislikes, this test provides insights into their potential career choices and helps in aligning their interests with suitable job opportunities.

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  • 36. 

    Operational planning is a concern that should be addressed by the middle level management.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Operational planning involves the detailed planning and execution of day-to-day activities to achieve organizational goals. This level of planning requires a deep understanding of the organization's resources, capabilities, and operational processes. Middle-level managers, such as department heads or division managers, are responsible for translating the strategic plans developed by top-level management into actionable operational plans. They are closer to the operational level and have the necessary knowledge and expertise to effectively plan and execute operational activities. Therefore, it is true that operational planning is a concern that should be addressed by middle-level management.

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  • 37. 

    ______ refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected. 

    • Induction

    • Recruitment

    • Selection

    • Orientation

    Correct Answer
    A. Recruitment
    Explanation
    Recruitment refers to the process of attracting qualified individuals to apply for vacant positions in a company. The goal of recruitment is to find and select the best-suited candidates who can serve the company effectively. It involves various activities such as advertising job openings, screening resumes, conducting interviews, and evaluating candidates' qualifications and skills. Recruitment plays a crucial role in ensuring that the company has a pool of talented individuals to choose from when filling job vacancies.

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  • 38. 

    In ______, the new employee is introduced to the immediate working environment and co-workers.

    • Induction

    • Recruitment

    • Selection

    • Orientation

    Correct Answer
    A. Orientation
    Explanation
    Orientation is the correct answer because it refers to the process of introducing a new employee to their immediate working environment and co-workers. During orientation, employees are typically provided with information about company policies, procedures, and expectations, as well as given a tour of the workplace. This process helps the new employee become familiar with their surroundings and feel more comfortable in their new role.

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  • 39. 

    Operational planning is a concern that should be addressed by top-level management.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Operational planning is not solely a concern for top-level management. It involves the development of detailed plans and strategies for day-to-day operations, which are typically handled by middle and lower-level managers. These managers are responsible for implementing the operational plans and ensuring that they align with the overall goals and objectives of the organization. While top-level management may have a role in setting the overall direction and priorities for operational planning, it is not exclusively their responsibility. Therefore, the statement that operational planning is a concern that should be addressed by top-level management is false.

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  • 40. 

    A new business unit will be organized to deal with the buying and selling of construction materials and supplies. The amount of P50 million shall be set aside to finance the activity. Qualified persons shall be recruited for the purpose.  What type of resources are needed in this situation?

    • Human Resources

    • Non-human resources

    • Both of the choices

    • None of the above

    Correct Answer
    A. Both of the choices
    Explanation
    In this situation, both human resources and non-human resources are needed. Human resources are required to recruit qualified persons who will be responsible for managing the buying and selling of construction materials and supplies. Non-human resources, such as the allocated amount of P50 million, will be used to finance the activity and purchase the necessary construction materials and supplies. Therefore, both types of resources are needed in this situation.

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  • 41. 

    These are statements that either require or forbid a specific action.

    • Policies

    • Procedures

    • Rules

    • None of the above

    Correct Answer
    A. Rules
    Explanation
    The given correct answer is "rules". In this context, rules are statements that either require or forbid a specific action. Policies, procedures, and rules are all different types of guidelines or instructions, but only rules specifically address actions that are allowed or prohibited. Therefore, rules are the most appropriate term for statements that require or forbid a specific action.

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  • 42. 

    The loud sound produced by a passing jet temporarily drowns out the voice of a guest delivering a speech resulting in an unclear message. What type of communication barrier is this?

    • Personal Barrier

    • Physical Barrier

    • Semantic Barrier

    • None of the above

    Correct Answer
    A. Physical Barrier
    Explanation
    This is a physical barrier because the loud sound produced by the passing jet physically interrupts the delivery of the speech, making it difficult for the audience to hear and understand the message being communicated.

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  • 43. 

    _________ is the process of determining how specific tasks can be best accomplished on time with available resources.

    • Strategic planning

    • Intermediate planning

    • Operational planning

    • None of the above

    Correct Answer
    A. Operational planning
    Explanation
    Operational planning is the process of determining how specific tasks can be best accomplished on time with available resources. It involves breaking down larger goals into smaller, actionable tasks, allocating resources efficiently, and setting timelines to ensure that the tasks are completed on time. This type of planning focuses on the day-to-day operations and activities of an organization, ensuring that everything runs smoothly and efficiently. Strategic planning, on the other hand, involves setting long-term goals and objectives for an organization, while intermediate planning falls between strategic and operational planning, focusing on medium-term goals and objectives.

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  • 44. 

    What are the two categories of verbal communication?

    • Oral

    • Written

    • Fax

    • Text

    Correct Answer(s)
    A. Oral
    A. Written
    Explanation
    Verbal communication can be categorized into two main categories: oral and written. Oral communication refers to the exchange of information through spoken words, such as face-to-face conversations, phone calls, or presentations. On the other hand, written communication involves the use of written words to convey messages, such as emails, letters, reports, or memos. These two categories encompass the primary forms of communication that rely on spoken or written language to effectively transmit information and ideas.

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  • 45. 

    It is a psychological test used to measure a person's capacity or potential ability to learn.

    • Aptitude Test

    • Performance Test

    • Personality Test

    • Interest Test

    Correct Answer
    A. Aptitude Test
    Explanation
    An aptitude test is a type of psychological test that is designed to measure a person's capacity or potential ability to learn. It assesses a person's natural talents, skills, and abilities in various areas such as problem-solving, critical thinking, numerical reasoning, verbal reasoning, and spatial awareness. Unlike a performance test which evaluates an individual's current level of skill or knowledge, an aptitude test focuses on their potential to acquire new skills and knowledge. Therefore, an aptitude test is the most suitable option among the given choices for a test that measures a person's capacity or potential ability to learn.

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  • 46. 

    It is a type of communication that is transmitted through hearing or sight.

    • Verbal

    • Non-verbal

    • Sign Language

    • None of the above

    Correct Answer
    A. Verbal
    Explanation
    Verbal communication refers to the use of spoken or written words to convey a message. It involves the use of language and can be transmitted through hearing or sight. Non-verbal communication, on the other hand, does not involve the use of words and includes gestures, facial expressions, and body language. Sign language is a specific form of non-verbal communication that uses hand movements and gestures to convey meaning. Therefore, the correct answer is verbal, as it specifically mentions communication transmitted through hearing or sight.

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  • 47. 

    This step in the planning process is devising some means to realize or reach goals.

    • Setting Organizational Goals

    • Developing Strategies or Tactics to Reach Goals

    • Determining Resources Needed

    • Setting Standards

    Correct Answer
    A. Developing Strategies or Tactics to Reach Goals
    Explanation
    Developing strategies or tactics to reach goals is the step in the planning process that involves creating a plan or approach to achieve the desired objectives. It involves identifying the actions, methods, and resources required to accomplish the goals set by the organization. This step focuses on determining the most effective and efficient ways to attain the desired outcomes. By developing strategies or tactics, organizations can outline the specific steps and actions they need to take to successfully reach their goals.

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  • 48. 

    This is a planning process where norms are defined to measure performance. 

    • Setting Organizational Goals

    • Developing Strategies or Tactics to Reach Goals

    • Determining Resources Needed

    • Setting Standards

    Correct Answer
    A. Setting Standards
    Explanation
    Setting standards is the correct answer because it aligns with the given explanation. In the planning process, setting standards involves defining norms or benchmarks that will be used to measure the performance of individuals, teams, or the organization as a whole. These standards serve as a reference point for evaluating progress towards goals and help ensure that performance is consistent and meets the desired levels. By setting standards, organizations can establish clear expectations and guidelines for performance, which can ultimately contribute to the overall success and effectiveness of the planning process.

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  • 49. 

    ___________ refers to the strategic statements that identify why an organization exists.

    • Mission

    • Vision

    • Goals

    • None of the above

    Correct Answer
    A. Mission
    Explanation
    The term "mission" refers to the strategic statements that identify why an organization exists. It outlines the purpose and reason for the organization's existence, its core values, and the primary objectives it aims to achieve. A mission statement provides a clear direction and serves as a guiding principle for the organization's actions and decision-making processes. It helps stakeholders, employees, and customers understand the organization's overall goals and what it strives to accomplish.

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Quiz Review Timeline (Updated): Mar 6, 2023 +

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  • Current Version
  • Mar 06, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 21, 2011
    Quiz Created by
    Anthzila
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