Hotel Management - Qp5

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| By Jackson Matthews
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Jackson Matthews
Community Contributor
Quizzes Created: 588 | Total Attempts: 688,572
Questions: 8 | Attempts: 255

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Hotel Management - Qp5 - Quiz

Questions and Answers
  • 1. 

    Attracting new workers to an organisation is a costly business.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Attracting new workers to an organization requires significant investment in terms of time, effort, and resources. This includes activities such as advertising job openings, conducting interviews, and onboarding new hires. Additionally, organizations may need to offer competitive salaries and benefits to attract top talent. All these factors contribute to the overall cost of attracting new workers, making the statement "Attracting new workers to an organization is a costly business" true.

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  • 2. 

    The factors which influence the recruitment process includes: (Select three)

    • A.

      Employment conditions

    • B.

      Boundaries of the labour market

    • C.

      Legal requirements

    • D.

      Staff image

    Correct Answer(s)
    A. Employment conditions
    B. Boundaries of the labour market
    C. Legal requirements
    Explanation
    The factors that influence the recruitment process include employment conditions, boundaries of the labor market, and legal requirements. Employment conditions refer to the terms and conditions of the job, such as salary, benefits, and working hours, which can attract or deter potential candidates. Boundaries of the labor market encompass the geographical and industry-specific limitations that affect the availability of qualified candidates. Legal requirements pertain to the laws and regulations that govern the recruitment process, ensuring fair and non-discriminatory practices. Staff image, although listed as an option, is not mentioned as one of the factors that influence the recruitment process.

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  • 3. 

    The advantages which are related to recruiting from within includes:  (Select three)

    • A.

      It is possible to develop career planning.

    • B.

      Staff members usually follow the footsteps of their predecessors.

    • C.

      Assessment of applicants is easier

    • D.

      The recruiting costs are kept to a minimum

    • E.

      Internal promotion leads to competition among colleagues

    Correct Answer(s)
    A. It is possible to develop career planning.
    C. Assessment of applicants is easier
    D. The recruiting costs are kept to a minimum
    Explanation
    Recruiting from within allows for the development of career planning because existing staff members can be given opportunities for growth and advancement within the organization. Assessment of applicants is easier because the organization already has knowledge of the skills and abilities of internal candidates. Additionally, recruiting from within helps to keep recruiting costs to a minimum as there may be no need for advertising, external interviews, or background checks.

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  • 4. 

    The application form serves as a preliminary selection instrument.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The application form is used as a preliminary selection instrument because it allows employers or organizations to gather important information about the applicants. It helps to screen out candidates who do not meet the basic requirements or qualifications for the position. The form typically includes questions about the applicant's education, work experience, skills, and other relevant details. By reviewing the application forms, employers can easily shortlist the most suitable candidates for further evaluation and interviews. Therefore, the statement that the application form serves as a preliminary selection instrument is true.

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  • 5. 

    Interviewing is an art rather than a science.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that interviewing is more subjective and relies on individual skills and creativity rather than following a set of predetermined rules or formulas. It implies that successful interviewing requires the ability to read people, ask insightful questions, and make informed judgments, which are qualities typically associated with artistic skills. Therefore, the statement supports the idea that interviewing is an art.

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  • 6. 

    The interviewer should show or express disapproval of the candidate's behaviour.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The explanation for the given answer, False, is that it is not necessary for the interviewer to show or express disapproval of the candidate's behavior. The interviewer's role is to assess the candidate's qualifications, skills, and fit for the job, not to judge or express personal opinions about their behavior. The interviewer should remain professional and objective throughout the interview process.

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  • 7. 

    A good induction programme will attempt to introduce new employees:  (Select four)

    • A.

      To their colleagues and to expedite and facilitate the induction process.

    • B.

      To the present organisation, the products, and prestige in the market.

    • C.

      To practical arrangements regarding payment procedures, overtime payment, incentive systems, eating arrangements and leave benefits.

    • D.

      To inform new employees about the organisational structure of the firm.

    • E.

      To tell them where they fit in and which communication channels are available to them.

    Correct Answer(s)
    A. To their colleagues and to expedite and facilitate the induction process.
    C. To practical arrangements regarding payment procedures, overtime payment, incentive systems, eating arrangements and leave benefits.
    D. To inform new employees about the organisational structure of the firm.
    E. To tell them where they fit in and which communication channels are available to them.
    Explanation
    A good induction programme will introduce new employees to their colleagues and expedite and facilitate the induction process, as this helps them feel welcomed and supported in their new workplace. It is also important to provide information about practical arrangements such as payment procedures, overtime payment, incentive systems, eating arrangements, and leave benefits, as this helps new employees understand their rights and responsibilities. Additionally, informing new employees about the organizational structure of the firm helps them understand the hierarchy and how different departments interact. Lastly, telling new employees where they fit in and which communication channels are available to them helps them navigate their roles and collaborate effectively with others.

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  • Current Version
  • Mar 17, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 17, 2014
    Quiz Created by
    Jackson Matthews
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