Human Resource Management, 15e (Dessler) Chapter 5 Personnel Planning and Recruiting

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1. Succession planning requires making forecasts of in three steps: ________, develop inside candidates, assess and choose those who will fill the key position.

Explanation

Succession planning involves making forecasts and assessments to identify key needs within an organization. This step is crucial as it helps determine the skills, knowledge, and experience required for future leadership positions. By identifying key needs, organizations can then focus on developing internal candidates who possess the necessary qualities to fill these positions. This ensures a smooth transition of leadership and helps maintain continuity within the organization.

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Human Resource Management, 15e (Dessler) Chapter 5 Personnel Planning and Recruiting - Quiz

This quiz focuses on Personnel Planning and Recruiting, covering key aspects such as workforce planning, selection tools, and succession planning. It is designed to assess understanding of strategic business planning impacts on HR needs, crucial for HR professionals and management students.

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2. Smith Industries is thinking of having another company take care of its benefits management. This is called:

Explanation

Outsourcing refers to the practice of hiring an external company to handle certain business functions or processes that were previously performed in-house. In this case, Smith Industries is considering hiring another company to manage its benefits management, which involves handling employee benefits such as healthcare, retirement plans, and insurance. By outsourcing this task, Smith Industries can delegate the responsibility to a specialized company that can efficiently manage and administer the benefits program, allowing Smith Industries to focus on its core business operations.

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3. Which of the following is information that should NOT be requested on application forms?

Explanation

Marital status should not be requested on application forms because it is considered discriminatory and irrelevant to a person's qualifications for a job. Asking for this information can lead to bias and potential discrimination based on marital status, which is not a valid factor in assessing a candidate's ability to perform the job. Therefore, it is important to avoid requesting this information to ensure fair hiring practices.

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4. One type of workers is ________, who do all or most of their work remotely, often from home, using information technology.

Explanation

Telecommuters refers to workers who perform their job duties remotely, typically from home, using technology such as computers and the internet. This type of worker does not need to be physically present in an office or workplace to complete their tasks. They rely on communication tools and digital platforms to stay connected with their colleagues and perform their work efficiently. Telecommuting has become increasingly popular due to advancements in technology and offers flexibility and convenience for both employees and employers.

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5. What is the first step in the recruitment and selection process?

Explanation

The first step in the recruitment and selection process is deciding what positions to fill. This involves identifying the staffing needs and requirements of the organization. By determining the positions that need to be filled, the recruitment process can be initiated and targeted towards finding suitable candidates for those specific roles. This step sets the foundation for the entire recruitment and selection process by outlining the goals and objectives of the hiring process.

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6. Which Web site is increasingly serving as a recruitment source for passive job candidates?

Explanation

LinkedIn is increasingly serving as a recruitment source for passive job candidates. LinkedIn is a professional networking site that allows users to create profiles, connect with other professionals, and showcase their skills and experience. Employers and recruiters often use LinkedIn to search for potential candidates and reach out to them directly. LinkedIn's focus on professional networking and job searching makes it a popular platform for passive job seekers who may not actively be looking for a new job but are open to new opportunities.

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7. Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?

Explanation

Trend analysis refers to studying a firm's past employment needs over a period of years to predict future needs. This involves analyzing patterns and trends in the firm's historical employment data to identify any recurring patterns or trends that can help in forecasting future employment needs. By understanding the historical trends, the firm can make more informed decisions regarding its future workforce requirements, such as hiring, training, and downsizing.

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8. An employer will most likely use a private employment agency in order to ________.

Explanation

An employer will most likely use a private employment agency in order to fill a specific job opening quickly. Private employment agencies have a wide network of potential candidates and resources to quickly identify and match qualified individuals for specific job positions. This saves the employer time and effort in the recruitment process, allowing them to fill the job opening promptly.

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9. Pamlico River Productions is seeking a top-level manager to oversee its finance division. Qualified candidates can be difficult to find, so the business would most likely benefit from using a(n) ________ to recruit potential candidates.

Explanation

Pamlico River Productions is looking for a top-level manager for its finance division. Since qualified candidates for this position are hard to find, using an executive recruiter would be the most beneficial option for the business. An executive recruiter specializes in finding high-level professionals for specific positions, making them the ideal choice to help Pamlico River Productions find the right candidate for this important role.

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10. The process of deciding how to fill executive positions at a firm is known as ________.

Explanation

Succession planning refers to the process of identifying and developing potential candidates to fill executive positions within a firm. It involves assessing the skills, knowledge, and experience of current employees and grooming them for future leadership roles. This process ensures a smooth transition of leadership and minimizes disruptions in the organization's operations. Internal recruiting, long-term forecasting, and advanced interviewing are all related to the hiring process but do not specifically focus on executive positions.

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11. Newton Building Supplies hopes to generate an extra $4 million in sales next year. A salesperson traditionally generates $800,000 in sales each year. Using ratio analysis, how many new salespeople should Newton hire?

Explanation

Based on the given information, Newton Building Supplies aims to generate an additional $4 million in sales next year. Since a salesperson typically generates $800,000 in sales each year, the number of new salespeople that Newton should hire can be determined using ratio analysis. By dividing the desired increase in sales ($4 million) by the average sales generated per salesperson ($800,000), we get 5. Therefore, Newton should hire 5 new salespeople to achieve their sales goal.

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12. Bob needs to find and attract applicants to his company's open positions, which is known as ________.

Explanation

Employee recruiting refers to the process of finding and attracting potential candidates for open positions within a company. It involves various strategies and techniques such as advertising job openings, conducting interviews, and evaluating candidates to ultimately select the most suitable individuals for the job. This process is crucial for companies like Bob's who are looking to fill their open positions with qualified and talented individuals.

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13. Which of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm?

Explanation

The primary disadvantage of using internal sources of candidates to fill vacant positions in a firm is the potential to lose employees who aren't promoted. When internal candidates apply for a higher position and are not selected, they may become dissatisfied and seek opportunities elsewhere. This can lead to a loss of talented and experienced employees, which can be detrimental to the firm's success and continuity.

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14. Which of the following is NOT a tool used by firms to recruit outside candidates?

Explanation

Intranet job postings are not a tool used by firms to recruit outside candidates. Intranet job postings are internal job advertisements that are only accessible to current employees within the organization. They are used to promote internal mobility and provide opportunities for career advancement within the company. Therefore, they do not involve the recruitment of external candidates.

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15. ________ are special employment agencies retained by employers to seek out top management talent for their clients.

Explanation

Executive recruiters are specialized employment agencies that are hired by employers to find and attract highly skilled individuals for top management positions. These recruiters have extensive networks and expertise in identifying and evaluating potential candidates who possess the necessary qualifications and experience for executive roles. Unlike state-run or private employment agencies that cater to a wider range of job positions, executive recruiters focus specifically on filling high-level management positions. Their main goal is to source and select top talent that aligns with their clients' specific requirements and organizational goals.

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16. Which of the following terms refers to the background investigations, tests, and physical exams that firms use to identify viable candidates for a job?

Explanation

Selection tools refer to the background investigations, tests, and physical exams that firms use to identify viable candidates for a job. These tools are used to assess the qualifications, skills, and suitability of candidates for a particular position. By using selection tools, organizations can make informed decisions about hiring the most suitable candidates who are likely to perform well in the job role.

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17. Marcus, an HR manager for Samsung, must decide what positions the firm should fill in the next six months, which means Marcus is currently working on ________.

Explanation

Marcus, as an HR manager for Samsung, is responsible for making decisions about what positions the firm should fill in the next six months. This indicates that Marcus is currently engaged in personnel planning. Personnel planning involves analyzing the current and future workforce needs of an organization and determining the positions that need to be filled. It includes activities such as forecasting future staffing requirements, identifying skill gaps, and developing strategies to attract and retain talent. Therefore, personnel planning is the most suitable explanation for Marcus' current task.

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18. Which of the following is typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job?

Explanation

Employers are typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job. This is because the agency acts as a middleman between the employer and the job seeker, providing recruitment and placement services. The employer benefits from the agency's expertise in finding suitable candidates, and therefore, they are expected to cover the costs associated with these services.

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19. Which of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion?

Explanation

Qualifications inventories contain data regarding employees' education, career development, and special skills. These inventories are used by managers when selecting inside candidates for promotion. This means that managers can refer to the qualifications inventories to determine which employees have the necessary qualifications and skills for a promotion opportunity within the organization.

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20. What is the first step in succession planning?

Explanation

The first step in succession planning is identifying and analyzing key position needs. This involves understanding the roles and responsibilities of key positions within an organization and determining the skills, knowledge, and experience required to fill those positions effectively. By identifying the specific needs of each position, organizations can develop targeted strategies for succession planning, such as identifying potential candidates or implementing training and development programs to prepare current employees for future leadership roles.

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21. Counselors in state-run employment agencies conduct all of the following activities EXCEPT ________.

Explanation

Counselors in state-run employment agencies are responsible for various activities related to job placement and support. They review employer job requirements to match them with suitable candidates, visit employer work sites to assess job conditions, and write job descriptions to accurately represent available positions. However, filing employer tax reports is not typically a duty of counselors in state-run employment agencies.

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22. Newton Manufacturing is using a private employment agency to recruit individuals for management positions. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should ________.

Explanation

To ensure that applicants are screened properly, it is important to provide the agency with an accurate job description. This will help the agency understand the requirements and qualifications necessary for the management positions at Newton Manufacturing. By providing a clear and accurate job description, the agency will be able to effectively screen and match potential candidates based on the specific needs of the company. This will increase the likelihood of finding qualified individuals who are a good fit for the management positions.

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23. The ongoing process of systematically identifying, assessing, and developing organizational leadership to enhance performance is known as ________.

Explanation

Succession planning refers to the process of identifying and developing potential leaders within an organization to ensure a smooth transition of key positions when vacancies arise. It involves assessing and nurturing employees' skills, knowledge, and abilities to prepare them for future leadership roles. By implementing succession planning, organizations can proactively address leadership gaps, retain top talent, and enhance overall performance.

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24. Kate works as a nurse on temporary assignment for hospitals throughout the region on an as needed basis. Kate is most likely ________.

Explanation

Based on the information provided, Kate works as a nurse on temporary assignments for hospitals on an as-needed basis. This indicates that she is not a permanent employee of any specific hospital but rather works on a temporary or contract basis. This aligns with the definition of a contingent worker, which refers to individuals who are hired on a temporary or part-time basis to fulfill specific needs within an organization. Therefore, the correct answer is "working as a contingent worker."

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25. A ________ is a graphical method used to help identify how two variables are related.

Explanation

A scatter plot is a graphical method used to help identify how two variables are related. It displays individual data points on a graph with one variable represented on the x-axis and the other variable represented on the y-axis. By plotting the points and observing the pattern or trend they form, it becomes easier to understand the relationship between the two variables. This can be useful in identifying correlations, trends, or patterns in the data, making scatter plots a valuable tool in data analysis.

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26. What mathematical process do employers use to forecast availability of internal job candidates that shows the probabilities that feeder positions in a chain will be filled?

Explanation

Markov analysis is a mathematical process used by employers to forecast the availability of internal job candidates. It involves analyzing the probabilities of feeder positions in a chain being filled. This analysis helps employers understand the likelihood of employees progressing through various positions within the company and identify potential gaps or areas where additional recruitment may be necessary. It is a valuable tool for workforce planning and talent management.

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27. Recruiting is necessary to ________.

Explanation

Recruiting is necessary to develop an applicant pool. This means that the process of recruiting is essential in order to create a pool of potential candidates for a job or position. By actively seeking out and attracting qualified individuals, organizations can ensure that they have a diverse and qualified pool of applicants to choose from when making hiring decisions. This allows them to select the most suitable candidate for the job and increases the chances of finding the right fit for the organization.

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28. All of the following are characteristics of a job posting EXCEPT ________.

Explanation

A job posting typically includes information about the job's attributes, the job's pay rate, and publicizes the open job to employees. However, it does not typically indicate the preferred number of applicants. This information is usually not included in a job posting as the number of applicants is not typically a criterion for selecting candidates.

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29. What is the primary purpose of an applicant tracking system?

Explanation

The primary purpose of an applicant tracking system is to assist employers in attracting, screening, and managing applicants. This system helps streamline the hiring process by automating tasks such as job posting, resume screening, interview scheduling, and applicant communication. It allows employers to efficiently track and manage candidate information, ensuring a more organized and effective recruitment process.

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30. Which of the following has improved the ability of executive recruiters to find potential candidates?

Explanation

Internet databases have improved the ability of executive recruiters to find potential candidates. These databases provide a vast amount of information and allow recruiters to search for candidates based on specific criteria such as skills, experience, and qualifications. This saves time and effort compared to traditional methods of searching for candidates. Additionally, internet databases provide access to a larger pool of candidates, including those who may not be actively seeking job opportunities but have their information listed online.

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31. Which of the following determines future staff needs by using ratios between a causal factor and the number of employees required?

Explanation

Ratio analysis is the correct answer because it is the process of using ratios to analyze and interpret financial statements. In this context, it can be used to determine future staff needs by establishing ratios between a causal factor (such as sales or production) and the number of employees required. By analyzing these ratios, organizations can forecast their future staffing requirements and make informed decisions regarding hiring or downsizing.

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32. Pablo wants to figure out likely future employment needs for Slate Industries by examining past organizational employment needs of the company. This is an example of:

Explanation

Pablo's approach of examining past organizational employment needs of Slate Industries to determine likely future employment needs indicates that he is using trend analysis. Trend analysis involves studying historical data and patterns to identify and predict future trends. In this case, Pablo is analyzing the company's past employment needs to forecast its future employment needs.

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33. Workforce planning often involves paying continuous attention to workforce planning issues which is called:

Explanation

Workforce planning involves continuously monitoring and predicting workforce issues. This process helps organizations anticipate and address potential gaps in their workforce, such as retirements, resignations, or skill shortages. By using data and analytics, organizations can identify trends and patterns to make informed decisions about recruitment, training, and development. This proactive approach helps organizations stay ahead of workforce challenges and ensure they have the right people with the right skills at the right time.

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34. Which of the following is a service that provides short-term specialized recruiting to support specific projects without the expense of retaining traditional search firms?

Explanation

On-demand recruiting services are a type of service that offers short-term specialized recruiting to assist with specific projects. Unlike traditional search firms, these services do not require a long-term commitment or retainers, making them a cost-effective option. They provide businesses with the flexibility to quickly hire qualified candidates on an as-needed basis, saving time and resources.

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35. What is the typical compensation structure for on-demand recruiting services?

Explanation

The typical compensation structure for on-demand recruiting services is an hourly rate. This means that recruiters are paid based on the number of hours they work on a project or for a client. This structure allows for flexibility in billing and ensures that recruiters are compensated for the time and effort they put into finding and screening candidates. It also aligns with the on-demand nature of these services, as recruiters may work on multiple projects or for multiple clients simultaneously.

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36. Approximately what percentage of new college graduates are hired to fill externally filled jobs that require a college degree?

Explanation

Approximately 38% of new college graduates are hired to fill externally filled jobs that require a college degree. This suggests that a significant portion of college graduates are able to secure employment in their chosen field upon graduation, indicating the value and demand for a college degree in the job market.

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37. Finding or attracting applicants for an employer's open positions is known as ________.

Explanation

Employee recruiting refers to the process of finding and attracting potential candidates for job openings within an organization. It involves various activities such as advertising job vacancies, screening resumes, conducting interviews, and selecting the most suitable candidates for the available positions. Succession planning, on the other hand, refers to the process of identifying and developing potential future leaders within an organization. Personnel planning involves forecasting and managing the organization's workforce needs. Job posting refers to the act of advertising job vacancies.

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38. Dixon Industries wants to engage in predictive workforce monitoring. As the HR manager at Dixon, you should most likely ________.

Explanation

As the HR manager at Dixon Industries, engaging in predictive workforce monitoring would involve continuously monitoring workforce planning issues. This means regularly analyzing and evaluating factors such as staffing needs, skill gaps, turnover rates, and future workforce projections. By doing so, the HR manager can proactively address any potential challenges or opportunities related to the company's workforce, ensuring that the organization has the right talent in place to meet its goals and objectives.

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39. When constructing a job advertisement, all of the following are aspects of the AIDA guide EXCEPT ________.

Explanation

The AIDA guide is a commonly used framework in advertising that stands for Attention, Interest, Desire, and Action. It helps to structure the content in a way that captures the attention of the audience, generates interest, creates desire, and prompts action. The other options mentioned in the question (attracting attention, prompting applicant action, and developing interest) are all aspects of the AIDA guide. However, implying long-term benefits is not explicitly mentioned in the AIDA framework. Therefore, the correct answer is implying long-term benefits.

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40. Which of the following motivates most employees over 65 to work?

Explanation

Schedule flexibility is the most likely motivator for employees over 65 to work because it allows them to have control over their work hours and balance their personal commitments. This can be especially important for older employees who may have other responsibilities such as caregiving or health-related appointments. Overtime payments may not be as appealing to older employees who may prefer a more balanced work-life schedule. Supportive work environments and additional sick days are important factors for all employees, but schedule flexibility specifically caters to the needs of older employees.

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41. When using either a trend analysis or a ratio analysis, it is assumed that ________ will remain the same.

Explanation

When using either a trend analysis or a ratio analysis, it is assumed that productivity levels will remain the same. This means that the analysis is based on the assumption that the level of output per unit of input will remain constant over the period being analyzed. This assumption allows for accurate comparisons and assessments of performance and helps in identifying any changes or trends in productivity that may affect the overall financial health of the organization.

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42. Which of the following is the primary disadvantage for employers who use private employment agencies to fill positions?

Explanation

The primary disadvantage for employers who use private employment agencies to fill positions is that applicant screening may not be thorough. This means that the agency may not thoroughly evaluate the qualifications, skills, and background of the applicants, which can result in hiring individuals who are not the best fit for the position. This can lead to inefficiencies, increased turnover, and potential negative impacts on the company's performance.

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43. Jessica Garza is a manager at a large retail store. Currently, Jessica has four temporary workers under her supervision that a local staffing agency has provided. In which of the following tasks related to the temporary workers should Jessica become directly involved?

Explanation

Jessica Garza, as the manager, should become directly involved in answering task-related questions from the temporary workers. This is because it is her responsibility to provide guidance and clarification on any tasks assigned to the workers. By answering their questions, Jessica ensures that the temporary workers have a clear understanding of their responsibilities and can perform their tasks effectively.

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44. Which of the following is a primary goal of college recruiters?

Explanation

The primary goal of college recruiters is to attract good candidates. College recruiters aim to identify and engage with talented individuals who have the potential to contribute to the organization. By attracting good candidates, recruiters can ensure that the organization has a pool of qualified and capable individuals to choose from when filling job positions. This helps the organization to build a strong workforce and achieve its goals effectively.

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45. When managers need to determine which current employees are available for promotion or transfer, they will most likely use ________.

Explanation

Managers use skills inventories to determine which current employees are available for promotion or transfer. A skills inventory is a database or record that contains information about the skills, qualifications, and experiences of employees within an organization. By referring to the skills inventory, managers can identify employees who possess the necessary skills and competencies for a particular promotion or transfer opportunity. This allows them to make informed decisions and select the most suitable candidates for these opportunities.

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46. A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ________.

Explanation

The recruiting yield pyramid is a tool used to analyze the effectiveness of the recruitment process. It shows the conversion rates at each stage of the process, such as the number of recruitment leads that result in invitees, interviews, offers made, and offers accepted. The pyramid does not include the relationship between internal and external candidates, as this is not a stage in the recruitment process but rather a classification of candidates.

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47. Which of the following terms refers to the use of nontraditional recruitment sources?

Explanation

Alternative staffing refers to the use of nontraditional recruitment sources. This means that instead of relying solely on traditional methods such as job postings or referrals, organizations may explore other avenues for finding and hiring talent. These alternative sources could include social media platforms, online job boards, freelancers, contract workers, or temp agencies. By utilizing alternative staffing, companies can tap into a wider pool of candidates and potentially find individuals with unique skill sets or experiences that may not be readily available through traditional recruitment methods.

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48. Which of the following factors plays the greatest role in determining the best medium for a job advertisement?

Explanation

The skills needed for the job play the greatest role in determining the best medium for a job advertisement because the medium should be able to effectively reach and attract individuals with the required skills. If the advertisement is not targeted towards the right audience, it may not generate suitable applicants for the position. Therefore, understanding the skills needed for the job is crucial in selecting the appropriate medium for the advertisement.

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49. All of the following are common concerns that have been expressed to researchers by temporary employees EXCEPT ________.

Explanation

The correct answer is "being in compliance with equal employment laws." This option is not a common concern expressed by temporary employees because it is the responsibility of the employer to ensure compliance with equal employment laws, not the employee. Temporary employees are more likely to express concerns about feeling insecure about their employment situation, worrying about the lack of insurance benefits, and being treated impersonally by employers.

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50. ________ is the process of deciding what positions the firm will have to fill and how to fill them.

Explanation

Workforce planning is the process of deciding what positions the firm will have to fill and how to fill them. It involves analyzing the current and future workforce needs of the organization, identifying any gaps in skills or talent, and developing strategies to attract, retain, and develop employees to meet those needs. This process helps ensure that the organization has the right people in the right roles at the right time to achieve its goals and objectives.

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51. A ________ is used to calculate the number of applicants a firm must generate to hire the required number of new employees

Explanation

A recruiting yield pyramid is a tool used to calculate the number of applicants a firm needs to generate in order to hire the desired number of new employees. It provides a visual representation of the recruitment process, showing the conversion rates at each stage, from initial applicants to final hires. By analyzing the pyramid, the firm can determine the quantity and quality of applicants needed to meet their hiring goals. This helps in planning and optimizing the recruitment strategy to ensure a successful hiring process.

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52. A small software firm is seeking several permanent employees with experience in the semiconductor industry and advanced degrees in computer science. The firm is a small one and cannot afford to pay a traditional recruiting firm a fee of 30% per each hire's salary. Instead, this firm should consider using a(n) ________.

Explanation

The small software firm, due to financial constraints, cannot afford to pay a traditional recruiting firm a fee of 30% per each hire's salary. An on-demand recruiting service would be a suitable alternative for the firm as it allows them to access experienced candidates in the semiconductor industry with advanced degrees in computer science without incurring the high costs associated with traditional recruiting firms. This service provides flexibility and cost-effectiveness, making it a viable option for the small software firm.

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53. What is an advantage of using employee referral campaigns?

Explanation

Using employee referral campaigns can be advantageous because it ensures that applicants have received realistic job previews. This means that they have a better understanding of the job requirements, company culture, and expectations before applying. This can result in a higher quality of applicants who are more likely to be a good fit for the organization. Additionally, it can save time and resources by reducing the number of applicants who may not fully understand the job or have unrealistic expectations.

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54. A firm's ________ should guide employment planning and determine the types of skills and competencies the firm needs.

Explanation

Strategic business planning is the correct answer because it involves setting long-term goals and objectives for a firm, as well as determining the resources and capabilities needed to achieve those goals. Employment planning is an important aspect of strategic business planning as it involves identifying the types of skills and competencies that the firm needs to achieve its strategic objectives. By aligning employment planning with strategic business planning, the firm can ensure that it has the right talent and capabilities to support its strategic initiatives.

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55. Qualifications inventories can be tracked and maintained by using all of the following EXCEPT a ________.

Explanation

A ratio analysis matrix is not used to track and maintain qualifications inventories. Ratio analysis matrices are typically used to analyze financial statements and determine the financial health and performance of a company. On the other hand, qualifications inventories are used to track and maintain information about the skills, qualifications, and experiences of employees.

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56. The fastest growing labor force segment in the United States over the next few years will be those from ________ years old.

Explanation

The correct answer is 45-64. This age group is expected to be the fastest growing labor force segment in the United States over the next few years. This can be attributed to factors such as delayed retirement, increased life expectancy, and the need for individuals in this age group to continue working to support themselves financially. Additionally, advancements in healthcare and a focus on healthy aging have allowed individuals in this age group to remain active and productive in the workforce for longer periods.

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57. Which of the following is most likely a true statement about mandatory alternative dispute resolution agreements?

Explanation

The correct answer is "Judicial appeals and reconsideration are available if legal errors occur." This statement suggests that if there are legal errors in the alternative dispute resolution process, individuals have the option to appeal and ask for reconsideration in a court of law. This indicates that there is a mechanism for reviewing and correcting any mistakes that may have occurred during the resolution process.

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58. Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. All of the following questions are relevant to Marie's decision to fill top positions at the new hotels with internal candidates EXCEPT:

Explanation

The question asks about relevant factors for Marie's decision to fill top positions with internal candidates. The other three questions are directly related to this decision as they pertain to the available positions, the qualifications of potential candidates, and the procedure for selecting candidates. The question about the percentage of employers using succession planning is not directly related to Marie's decision and does not provide information about the internal candidates at Barnum.

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59. Which of the following would be the best option for a business that needs to attract local applicants for hourly jobs?

Explanation

Walk-ins would be the best option for a business that needs to attract local applicants for hourly jobs because it allows potential candidates to visit the business premises in person without the need for prior appointments or scheduling. This method is particularly effective for attracting local individuals who may be actively seeking employment and are willing to physically visit the business to inquire about job opportunities. Additionally, walk-ins provide the opportunity for face-to-face interaction, allowing the business to assess candidates' suitability for the job on the spot.

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60. Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. Which of the following, if true, most likely undermines Marie's decision to fill top positions with inside candidates?

Explanation

The answer undermines Marie's decision to fill top positions with inside candidates because it suggests that Barnum needs to bring in fresh perspectives and ideas from outside the company in order to remain competitive with other hotel chains. Hiring inside candidates may not bring the level of innovation and creativity that is needed to stay ahead in the industry.

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61. In regards to on-campus recruiting, which of the following is most likely to help sell the employer to the interviewee?

Explanation

The sincerity of the recruiter is most likely to help sell the employer to the interviewee. When a recruiter is sincere, they come across as genuine and trustworthy, which can create a positive impression on the interviewee. Sincerity can help build a rapport and establish a connection between the interviewee and the employer, making the interviewee more likely to be interested in the job and the company. It shows that the employer values honesty and transparency, which are important qualities in a professional setting.

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62. Smith Industries has set a goal of recruiting minority applicants. Which of the following methods is LEAST likely to be successful for Smith Industries?

Explanation

Utilizing executive recruiters is the least likely method to be successful for Smith Industries in recruiting minority applicants. Executive recruiters typically focus on finding candidates for high-level positions, which may not be the target demographic for increasing diversity within the company. Additionally, executive recruiters often have a limited network and may not have access to diverse candidate pools. Therefore, other methods such as offering flexible work schedules, providing flexible benefits plans, and collaborating with professional organizations would likely be more effective in attracting and recruiting minority applicants.

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63. A Markov analysis is primarily used to ________.

Explanation

A Markov analysis is primarily used to forecast the availability of internal job candidates. This analysis involves examining the movement of employees within an organization to determine the probability of an employee moving from one job position to another. By analyzing this data, organizations can predict the future availability of employees for different job positions, helping them make informed decisions about recruitment, succession planning, and talent management strategies.

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64. A trend analysis is limited in its usefulness because it ________.

Explanation

A trend analysis is limited in its usefulness because it overlooks the potential for changes in skills needed. This means that when conducting a trend analysis, the focus is solely on analyzing past data and trends without considering the possibility that the skills required for a particular job or industry may change in the future. This limitation can lead to inaccurate predictions and decisions regarding staffing and employment changes, as it fails to account for the evolving nature of skills and the potential impact on workforce requirements.

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65. The ________ run by the U.S. Department of Labor enables public employment agency counselors to advise applicants about local and national job openings.

Explanation

The National Job Bank run by the U.S. Department of Labor enables public employment agency counselors to advise applicants about local and national job openings. This suggests that the National Job Bank is a resource or platform where job openings from both local and national sources are listed, and counselors can access this information to provide guidance to job seekers.

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66. Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. Which of the following, if true, best supports the argument that Marie should implement a computerized skills inventory database?

Explanation

The fact that Barnum executives want to transfer the most qualified employees to the new hotels to fill supervisory positions suggests that there is a need for a system to identify and track employees' skills and qualifications. A computerized skills inventory database would allow Marie to easily identify the employees with the necessary skills and qualifications for these supervisory positions, making the transfer process more efficient and effective. This supports the argument that implementing a computerized skills inventory database would be beneficial for Barnum in meeting its goals and improving employee retention rates.

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67. Which of the following best explains why firms are using temporary workers more frequently?

Explanation

The best explanation for why firms are using temporary workers more frequently is weak economic confidence among employers. This suggests that firms are hesitant to make long-term commitments to permanent employees due to uncertain economic conditions. Temporary workers provide flexibility and allow firms to adjust their workforce based on fluctuating demand without incurring the costs and risks associated with hiring permanent employees.

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68. Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. Which of the following, if true, best supports the argument that a scatter plot is the most appropriate tool for Marie to use in estimating future personnel needs?

Explanation

The size of the two new Barnum hotels being similar to the chain's other hotels supports the argument that a scatter plot is the most appropriate tool for Marie to use in estimating future personnel needs. A scatter plot is a graphical representation that shows the relationship between two variables. In this case, the size of the hotels can be one variable, and the number of employees needed can be the other variable. By plotting the data on a scatter plot, Marie can analyze the correlation between hotel size and personnel needs, allowing her to make more accurate estimations for future staffing requirements.

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69. All of the following are methods used by firms to develop high-potential candidates for future positions EXCEPT ________.

Explanation

Developing skills inventories is not a method used by firms to develop high-potential candidates for future positions. Skills inventories are typically used to assess and document the skills and qualifications of current employees, rather than to actively develop their potential. On the other hand, providing internal training, implementing job rotation, and offering global assignments are commonly used methods to groom employees for future positions by enhancing their skills, knowledge, and experiences.

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70. Which of the following refers to company records showing present performance and promotability of inside candidates for a firm's top positions?

Explanation

Personnel replacement charts refer to company records that show the present performance and promotability of inside candidates for a firm's top positions. These charts provide a visual representation of potential candidates for key positions within the company, allowing management to assess their skills, qualifications, and potential for advancement. By using personnel replacement charts, companies can effectively plan for succession and ensure a smooth transition of leadership in the future.

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