What Do You Know About Application Review Process? Quiz

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| By Angie Nelson
A
Angie Nelson
Community Contributor
Quizzes Created: 3 | Total Attempts: 720
Questions: 14 | Attempts: 311

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What Do You Know About Application Review Process? Quiz - Quiz

What do you know about the application review process? Most people have their applications rejected because of a few things they don’t disclose or if disclosed, don’t portray a true picture. Take up the quiz below and get to see how the application review process works out and how to ensure your application doesn’t get rejected this next time. All the best!


Questions and Answers
  • 1. 

    Would the application pass an application review if it was completed accurately?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given answer is true because it states that the application would pass an application review if it was completed accurately. This implies that if all the required information and documentation are provided correctly and in accordance with the guidelines, the application would meet the necessary criteria for approval.

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  • 2. 

    Would the application review fail if it reflects that a POA completed the application, but the notes do not indicate it?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Fail - The application reflects that a POA completed the application and the notes do not.
    The application reflects that the customer completed the application, and the notes reflect a POA completed.

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  • 3. 

    What would cause an application to fail for the AARP Membership information in the notes?

    • A.

      The ADP's notes do not show the applicants name in the notes.

    • B.

      The ADP's notes only shows the AARP Membership number that appears in the application.

    • C.

      The ADP's notes do not show the AARP Membership's numbers experation date.

    • D.

      All of the above.

    • E.

      None of the above.

    Correct Answer
    D. All of the above.
    Explanation
    Fail - The application shows the ADP entered an incorrect application-specific membership number or did not copy and paste all of the information from the website into their notes.

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  • 4. 

    (Plan Effective date: 05/01/16. Applicants Medicare Part B effective date: 05/01/16)   Would this question be answered yes or no? ______ "Will your plan effective date be within 6 months after turning age 65 and enrolling in Medicare part B?" The applicant is aging-in turning 65. To pass the application review, would this question be answered "Yes" or "No"?  

    Correct Answer
    yes
    Explanation
    The question asks if the plan effective date will be within 6 months after turning age 65 and enrolling in Medicare Part B. Since the applicant is aging-in turning 65, their plan effective date will indeed be within 6 months after turning 65 and enrolling in Part B. Therefore, the answer to the question is "yes".

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  • 5. 

    The application will pass if the ADP entered NA for a customer with VA benefits.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The application should show VA not NA.

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  • 6. 

    For an involuntary termination if the following question is answered "No" would it cause the application review to fail? The question is: "Has your coverage under the previous plan been involuntarily terminated for reasons other than non-payment of premiums or for fraud?" Depending on the carrier and state.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Pass- The application shows the ADP answered the question correctly according to the carrier and state-specific application guide.

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  • 7. 

    The application review would pass if the ADP entered the applicant's age of 64 for an age-in application.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The application review would not pass if the ADP entered the applicant's age of 64 for an age-in application. This is because age-in applications typically require the applicant to be below a certain age, often 65 or younger. Therefore, entering an age of 64 would not meet the criteria for an age-in application and the review would not pass.

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  • 8. 

    Losing Group Coverage: The application shows the ADP showed a year of continuous coverage with the coverage start date or left a note explaining why less than _____ year of coverage was shown.

    Correct Answer
    one
    Explanation
    Fail - The application shows the ADP answered on or more sections incorrectly or different than the individual program date in the SSC guide, and did not notate why this was done.

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  • 9. 

    The application review would pass if the customer's physical address is listed as a P.O. Box or the LTC address is different than the home address.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Fail - The application shows the customer’s physical address was left as a P.O Box, or the LTC address is different than the home address with no notes as to why they do not match.

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  • 10. 

    For New York applications the application would pass if this question is answered No: "Will this new Medigap plan be replacing a Medicare Supplement, Medicare Advantage, or Employer Group Coverage?"

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    For New York applications this questions should be answered Yes. Other must be chosen and for entering other reason details. The ADP must put New York Open Enrollment/Losing Employer Coverage.

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  • 11. 

    The application would fail if it shows the ADP used an invalid enrollment period, or qualifying situation other than those listed above for the customer's situation, or entered any applicable dates incorrectly according to the individual program date in the SSC?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The application would fail if it shows the ADP used an invalid enrollment period, or qualifying situation other than those listed above for the customer's situation, or entered any applicable dates incorrectly according to the individual program date in the SSC. This means that if the application does not accurately reflect the correct enrollment period, qualifying situation, or dates according to the individual program date in the SSC, it would result in a failure of the application. Therefore, the statement "True" is correct.

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  • 12. 

    PCP Information: Choose the best answer: An application will fail if?

    • A.

      The application shows the ADP did not list the full name of the PCP or clinic where required.

    • B.

      The application shows the PCP number as any set of repeated numbers such as 000000.

    • C.

      The application shows the PCP number as a set of subsequent numbers such as 12345678.

    • D.

      All of the above.

    • E.

      None of the above.

    Correct Answer
    D. All of the above.
    Explanation
    Please note: We will not fail for a PCP number not matching the sample speed sheet. This would result in coaching only.

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  • 13. 

    Payment Information: Choose the answer that would cause an application review to fail.

    • A.

      The application shows the ADP entered an expiration date of 07/01/2017 for a credit card.

    • B.

      In the bank account holder field, the application shows Marie Smith and George Smith.

    • C.

      The application shows a check number of 00000.

    • D.

      The application shows a check number of 99999.

    • E.

      All of the above.

    • F.

      None of the above.

    Correct Answer
    E. All of the above.
    Explanation
    For credit cards, the expiration date should always be the last day of the month. The ADP needs to notate why an invalid check number was entered.

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