A Trivia Quiz On Oakley Product And Sales Techniques!

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| By Amiller

Amiller

Community Contributor

Quizzes Created: 1 | Total Attempts: 223

Questions: 5 | Attempts: 223 | Updated: Mar 17, 2022

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A Trivia Quiz On Oakley Product And Sales Techniques! - Quiz

Below is a trivia quiz on Oakley Product And Sales Techniques. Oakley has a range of products that set it up as a market giant in Italy. Do you know their products and the techniques you should follow when it comes to working in the organization? How about you take this quiz and get to see how well much you know about the company you work for?

Questions and Answers

1.

What is an acceptable amount of time that can pass before greeting a customer?
- A.
  
  5 minutes
- B.
  
  30 seconds
- C.
  
  15 minutes
- D.
  
  There is no limit
Correct Answer
B. 30 seconds

Explanation
An acceptable amount of time that can pass before greeting a customer is 30 seconds. This ensures that the customer feels acknowledged and attended to promptly, without having to wait too long. Greeting a customer within this timeframe demonstrates good customer service and shows respect for their time and presence.

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2.

Where should associates stand on the sales floor?
- A.
  
  At the cash wrap waiting to ring up customers
- B.
  
  Behind a case or clothing rack so customers don’t see them when they walk in
- C.
  
  On the sales floor available to assist customers
- D.
  
  Nowhere on the sales floor. This is less intimidating and allows more room for customers
Correct Answer
C. On the sales floor available to assist customers

Explanation
Associates should stand on the sales floor available to assist customers. This ensures that they are easily accessible to customers who may need help or have questions. Being present on the sales floor also provides a sense of customer service and shows that the associates are ready and willing to assist with any needs.

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1
0
3.

What is the proprietary coating on Oakley lenses that reflects light away from your eyes?

Correct Answer
Iridium

Explanation
Iridium acts like a mirror against the sun. It is perfect for any outdoor activities in bright light (baseball, golfing, driving, etc.)

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4
4.

What is value-added selling?
5.

The best way to establish a customer’s needs is to…
- A.
  
  Ask open-ended questions
- B.
  
  Tell the customer everything about Oakley products
- C.
  
  Let the customer tell you exactly what they want
- D.
  
  Ask many questions as possible
Correct Answer
A. Ask open-ended questions

Explanation
Asking open-ended questions is the best way to establish a customer's needs because it allows them to provide detailed and specific information about their preferences, requirements, and expectations. This helps the salesperson to better understand the customer's needs and tailor their recommendations accordingly. By actively listening to the customer's responses, the salesperson can gather valuable insights and provide personalized solutions that meet the customer's expectations, leading to a higher level of customer satisfaction.

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Current Version
Mar 17, 2022

Quiz Edited by
ProProfs Editorial Team
Apr 14, 2009

Quiz Created by
Amiller

A Trivia Quiz On Oakley Product And Sales Techniques!

What is an acceptable amount of time that can pass before greeting a customer?

Where should associates stand on the sales floor?

What is the proprietary coating on Oakley lenses that reflects light away from your eyes?

What is value-added selling?

The best way to establish a customer’s needs is to…