Essentials: Phase II (Social) Quiz

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| By YodleTraining
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YodleTraining
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Quizzes Created: 14 | Total Attempts: 3,282
| Attempts: 197
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  • 1/11 Questions

    What is the goal of Social?

    • Drive leads through Facebook
    • Solicit "likes" by creating unique content on the client's behalf
    • Automate channeling the client's content to social, thus keeping their business page fresh
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About This Quiz

This quiz tests knowledge on automating social media content, handling Facebook Business Pages, and admin rights for clients.

Social Media Management Quizzes & Trivia

Quiz Preview

  • 2. 

    Which of the following scenarios will we support when connecting to Facebook?

    • Creating a Facebook Account

    • Connecting to a Facebook Business Page

    • Creating a Facebook Business Page

    • Claiming a Facebook Business Page (coming soon)

    • All of the Above

    • Only B, C, D

    Correct Answer
    A. Only B, C, D
    Explanation
    The correct answer is "Only B, C, D". This means that when connecting to Facebook, we will support scenarios such as connecting to a Facebook Business Page, creating a Facebook Business Page, and claiming a Facebook Business Page (coming soon). This answer excludes the scenario of creating a Facebook Account, indicating that connecting to an existing personal Facebook account is not supported.

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  • 3. 

    True or False: A Facebook Business Page can have multiple admins?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A Facebook Business Page can have multiple admins because it allows businesses to grant access and control to multiple individuals who can manage the page, post content, respond to messages, and perform other administrative tasks. This feature is beneficial for businesses that have a team of people responsible for managing their online presence and allows for efficient collaboration and delegation of responsibilities.

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  • 4. 

    True or False: Only Yodle will have admin rights to the client's Facebook Business Page when we create it for them, the client will not have admin rights.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The correct answer is False. When creating a client's Facebook Business Page, both Yodle and the client will have admin rights to the page. This allows the client to have control and access to their own page, enabling them to make updates, manage content, and engage with their audience.

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  • 5. 

    True or False: When creating a Facebook Business Page for the client, we will push their full address.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    We will initially push the full address to the Facebook Business Page during creation, however, we will send the client instructions on how to edit their address directly through Facebook to delete out the street address.

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  • 6. 

    True or False: The client does not need to be an admin of their business page in order to connect to the page through the dashboard. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The client will have admin rights when we create a page for them. Even if they leave Yodle, they will remain an admin.

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  • 7. 

    How does an unclaimed Facebook Business Page get created?

    • A business owner has created the page but did not follow the Facebook claiming process (similar to Google)

    • Someone has checked into that location even though a business page was not established

    • A business owner created the business page without a Facebook account

    • None of the above

    Correct Answer
    A. Someone has checked into that location even though a business page was not established
  • 8. 

    Which of the following will push to Facebook from the Yodle dashboard?

    • Photos

    • Bad Reviews

    • Good Reviews

    • All of the Above

    • A & C Only

    Correct Answer
    A. A & C Only
    Explanation
    The Yodle dashboard will push photos and good reviews to Facebook. This means that any photos and positive reviews that are managed through the Yodle dashboard can be automatically shared on Facebook. Bad reviews, on the other hand, will not be pushed to Facebook. Therefore, the correct answer is A & C Only.

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  • 9. 

    True or False: We will pull content into the dashboard that the client has posted directly from Facebook (under the Social timeline) 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    We will only show content that is pushed from the Yodle dashboard to Facebook.

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  • 10. 

    What should we instruct the client to do if they have connected to the wrong Facebook Business Page?

    • Navigate to Account Settings, Disconnect and Reconnect to the correct page

    • Delete the wrong Facebook Business Page directly from Facebook

    • Merge their Facebook Business Pages

    • We cannot help this client

    Correct Answer
    A. Navigate to Account Settings, Disconnect and Reconnect to the correct page
    Explanation
    If the client has connected to the wrong Facebook Business Page, they should navigate to their Account Settings and disconnect from the current page. After disconnecting, they can then reconnect to the correct page. This will ensure that they are connected to the intended page and can manage it effectively.

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  • 11. 

    How many prompts will the client see when connecting to their Facebook after they've logged into their Facebook account? 

    • 1

    • 2

    • 3

    • 4

    Correct Answer
    A. 3
    Explanation
    The client will see the following:
    1) Yodle will receive the following info: your public profile and friends list
    2) Yodle would like to post to Facebook for you
    3) Yodle would like to manage your pages

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  • Current Version
  • Mar 04, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 28, 2014
    Quiz Created by
    YodleTraining
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