Employee Handbook February 2014

All doors at PAR must remain open at all times. This includes office doors, exam room doors, etc.

All employees must participate in the annual Holiday Door Decorating contest

Employees are encouraged to bring up any questions, problems or concerns that arise during their employment to their immediate supervisor or member of Administration

Employees are encouraged to apply for internal openings at Pulmonary Associates

Updating your status on Facebook

Checking your personal email

Updating your queue on Netflix

Trick Question!! No personal use is acceptable, only work related use is OK

No, the policies only address how to treat patients and others outside the pratice. They say nothing about how employees are to treat each other.

Yes, The Customer Service policy states the importance of showing good customer service to co workers.

Yes, The Code of Conduct addresses discourteous and disrespectful behavior towards co workers as conduct that can lead to disciplinary action

Both B and C

During FMLA leave after all accrued PTO time has been used

For an emergency or extenuating circumstance after all PTO time has been used.

It can be taken anytime, so long as you follow the attendance policies

Both A and B

Yes, if you are FaceBook friends with your immediate supervisor and know that he or she will see your post about the snowstorm.

Yes. Surely some coworkers will see your post and will tell the Office Manager what is going on.

No, employees must contact their immediate supervisor using the method (voice mail, text, etc) required by the supervisor.

Any coworker, so that someone in the office knows that you’ve left for the day

No one, just make sure you clock out before you leave

Your immediate supervisor

Patient First

Any doctor at Pulmonary Associates can stitch him up

Just stick a Band Aid on it, he’ll be fine

Contact his immediate suprvisor or the Director of HR

Fill out an Accident Report Form

Nothing, he's done all he needs to do

Both A and B

No

Yes, but only if you can do so without logging on to PAR’s Internet network. Personal devices may not be connected to PAR’s internet network. If you are asked to enter a user name and password, that it is PAR’s internet network.

Yes, so long as you have her permission

No, it is never OK to clock in or out for another employee

You can tell him anything you want, beucase he was a friend before he became a patient.

You can tell your husband that you saw his friend at work, but you can't tell him anything really private like what medications he's on

Nothing!! You cant even say you saw his friend at work because this would reveal the fact that he is a patient at Pulmonary Associates, and this is protected information under HIPAA

Notify her immediate supervisor the next day

Clock out at her normal quitting time, so that she can avoid looking like she has overtime

Wait until the end of the week to say anything to her supervisor

Their picture as long as you don’t tag the patient in it

Their initials, so no one can recognize the patient in your status update about your frustrating day

First name only

Trick question! It is a HIPAA violation to post any patient information on your Facebook page

Yes, our patients are sick with serious illnesses and depend on everyone at Pulmonary Associates for their care

Yes, Pulmonary Associates’ reputation in the community depends in part on how patients feel they’ve been treated by PAR employees

No, if they are sick enough they will come to Pulmonary Associates no matter how we treat them

Both A and B

A drug rep repeatedly flirting with an employee

Telling dirty jokes at lunch

Making comments about a coworker’s physical appearance

All of the above could be considered sexual harassment if it is unwelcome, could create an intimidating work environment, or could reasonably interfere with an employee’s work environment

Your immediate supervisor

Jen Kusznir, Director of HR

Another member of Administration

Any of the above

Answering phones while clocked out for lunch

Returning patient phone calls after you've clocked out at the end of the day

Answering emails from home without reporting the time to your supervisor

All of the above

Make notes of her concerns so she can bring the up with her supervisor at review time

Wait until the problem gets really bad and then talk to HR

Wait until her supervisor brings it up first

Speak to her supervisor now about her concerns and ask for help

On the HRB Site

The Director of HR has a copy

In a museum, because it is one of the greatest things ever written!!

Both A and B

Sure!

No. Employees may not assume they can make up time just to avoid using their PTO.