2017 New Hire Quiz
.jpg "2017 New Hire Quiz")
This is a quiz that will test your knowledge of Chase Field facts, features and policies. A passing score of 80% or better must be achieved in order for an employee to work the 2017 D-backs season. Please type your FIRST NAME, LAST NAME, DEPARTMENT and E-MAIL (if you have one) before starting the quiz.
- 1.What does FAWTSY stand for?
- A.
Find A Way To Stand You?
- B.
Find A Way To Stop You?
- C.
Find A Way To Say Yes?
- D.
Find A Way To Show You.
- 2.Before event report time GSR's and GRR's may enter the building no earlier then?
- A.
Thirty minutes
- B.
Seven minutes
- C.
One hour
- D.
Forty Five minutes
- 3.You are allowed to swipe in how many minutes before your shift?
- A.
30
- B.
10
- C.
15
- D.
7
- 4.Reporting on the job injury?
- A.
Call the office the next day
- B.
Report the incident at the end of the shift
- C.
Advise your Supervisor/Manager immediately
- D.
Don't tell anyone
- 5.Which is the correct procedure for finding a Lost and Found item?
- A.
All Lost and Found items are given to Guest Relations (during the game).
- B.
Give the item to Security Control once the Guest Relations offices have closed down after the game.
- C.
Notify your Supervisor if you have found an item.
- D.
All of the above.
- 6.During baseball games, guest are allowed to bring in their own food into the ballpark?
- A.
True
- B.
False
- 7.Where are the (2) Guest Relations Offices found at Chase Field?
- A.
Section 128 & 322
- B.
Section 105 & 328
- C.
Section 117 & 317
- D.
Section 132 & 314
- 8.If there are any leftover giveaway items, employee are allowed to take one?
- A.
True
- B.
False
- 9.What is the correct amount of time for employee breaks?
- A.
30
- B.
15
- C.
20
- D.
25
- 10.What is Chase Field's capacity?
- A.
48,000
- B.
52,000
- C.
57,000
- D.
60,000
- 11.Which of the following are necessary customer service skills for all Chase Field Employees?
- A.
Smiling
- B.
Listening
- C.
Friendly greeting (on entry and exit)
- D.
Eye contact
- E.
All of the above
- 12.Kids are allowed to "Run the Bases" following our home game(s) on which day(s) of the week?
- A.
After every game
- B.
Sunday
- C.
Friday, Saturday and Sunday
- D.
Friday and Saturday
- 13.Our success depends on "You".
- A.
True
- B.
False
- 14.How do you submit your work schedule?
- A.
Give a hard copy to your Manager
- B.
Call in your schedule
- C.
Submit your schedule online
- D.
Mail in your schedule
- E.
All of the above
- 15.Guest are allowed to bring in the following items to drink?
- A.
None
- B.
Pepsi products
- C.
Anything they want
- D.
Sealed non-flavored water and juice boxes
- 16.Your schedule is due when?
- A.
On the first day of the month
- B.
On the last day of the month
- C.
On the 10th
- D.
On the 15th
- 17.When first getting to your working area, it is best to?
- A.
Locate the closest restrooms, elevator and pay phone.
- B.
Take a break
- C.
Walk your area/section to notice if anything is out of the ordinary.
- D.
Help clean seats if you notice any are dirty when working a portal.
- E.
Talk with your fellow peers.
- F.
Answers A, C and D.
- 18.If you trade a shift with a fellow employee it must be done how many hours in advance?
- A.
48
- B.
24
- C.
12
- D.
5
- 19.You are allowed to ask for player autographs or a picture if it is out of the public sight?
- A.
True
- B.
False
- 20.Children over what age need a ticket?
- A.
All children need a ticket
- B.
3
- C.
2
- D.
4
- 21.What should GSR's or GRR's not do at there posts?
- A.
Chew gum
- B.
Be on the phone.
- C.
Lean against walls, post, railings.
- D.
Back towards guest
- E.
All the above
- 22.Attendance at event briefings is mandatory for all GSR's and GRR's.
- A.
True
- B.
False
- 23.In what year did the Diamondbacks start play?
- A.
2001
- B.
1999
- C.
1998
- D.
1996
- 24.Where should you submit your monthly schedule
- A.
Via email to the GS Managers
- B.
AZDbacks.com
- C.
ABI.com
- D.
Hand delivered to the GS Managers
- 25.Which gates can a guest leave and get a re-entry card and or go out to smoke?
- A.
Gates E, B, F and E
- B.
Gates K, J, C, and F
- C.
Gates A, F, J and K
- D.
Gates F, B, J and K
Questions: 10 | Attempts: 156535 | Last updated: Jun 14, 2021
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