2017 New Hire Quiz

25 Questions | Total Attempts: 61

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2017 New Hire Quiz

This is a quiz that will test your knowledge of Chase Field facts, features and policies. A passing score of 80% or better must be achieved in order for an employee to work the 2017 D-backs season. Please type your FIRST NAME, LAST NAME, DEPARTMENT and E-MAIL (if you have one) before starting the quiz.


Questions and Answers
  • 1. 
    What does FAWTSY stand for?
    • A. 

      Find A Way To Stand You?

    • B. 

      Find A Way To Stop You?

    • C. 

      Find A Way To Say Yes?

    • D. 

      Find A Way To Show You.

  • 2. 
    Before event report time GSR's and GRR's may enter the building no earlier then?
    • A. 

      Thirty minutes

    • B. 

      Seven minutes

    • C. 

      One hour

    • D. 

      Forty Five minutes

  • 3. 
    You are allowed to swipe in how many minutes before your shift?
    • A. 

      30

    • B. 

      10

    • C. 

      15

    • D. 

      7

  • 4. 
    Reporting on the job injury?
    • A. 

      Call the office the next day

    • B. 

      Report the incident at the end of the shift

    • C. 

      Advise your Supervisor/Manager immediately

    • D. 

      Don't tell anyone

  • 5. 
    Which is the correct procedure for finding a Lost and Found item?
    • A. 

      All Lost and Found items are given to Guest Relations (during the game).

    • B. 

      Give the item to Security Control once the Guest Relations offices have closed down after the game.

    • C. 

      Notify your Supervisor if you have found an item.

    • D. 

      All of the above.

  • 6. 
    During baseball games, guest are allowed to bring in their own food into the ballpark?
    • A. 

      True

    • B. 

      False

  • 7. 
    Where are the (2) Guest Relations Offices found at Chase Field?
    • A. 

      Section 128 & 322

    • B. 

      Section 105 & 328

    • C. 

      Section 117 & 317

    • D. 

      Section 132 & 314

  • 8. 
    If there are any leftover giveaway items, employee are allowed to take one?
    • A. 

      True

    • B. 

      False

  • 9. 
    What is the correct amount of time for employee breaks?
    • A. 

      30

    • B. 

      15

    • C. 

      20

    • D. 

      25

  • 10. 
    What is Chase Field's capacity?
    • A. 

      48,000

    • B. 

      52,000

    • C. 

      57,000

    • D. 

      60,000

  • 11. 
    Which of the following are necessary customer service skills for all Chase Field Employees?
    • A. 

      Smiling

    • B. 

      Listening

    • C. 

      Friendly greeting (on entry and exit)

    • D. 

      Eye contact

    • E. 

      All of the above

  • 12. 
    Kids are allowed to "Run the Bases" following our home game(s) on which day(s) of the week?
    • A. 

      After every game

    • B. 

      Sunday

    • C. 

      Friday, Saturday and Sunday

    • D. 

      Friday and Saturday

  • 13. 
    Our success depends on "You".
    • A. 

      True

    • B. 

      False

  • 14. 
    How do you submit your work schedule?
    • A. 

      Give a hard copy to your Manager

    • B. 

      Call in your schedule

    • C. 

      Submit your schedule online

    • D. 

      Mail in your schedule

    • E. 

      All of the above

  • 15. 
    Guest are allowed to bring in the following items to drink?
    • A. 

      None

    • B. 

      Pepsi products

    • C. 

      Anything they want

    • D. 

      Sealed non-flavored water and juice boxes

  • 16. 
    Your schedule is due when?
    • A. 

      On the first day of the month

    • B. 

      On the last day of the month

    • C. 

      On the 10th

    • D. 

      On the 15th

  • 17. 
    When first getting to your working area, it is best to?
    • A. 

      Locate the closest restrooms, elevator and pay phone.

    • B. 

      Take a break

    • C. 

      Walk your area/section to notice if anything is out of the ordinary.

    • D. 

      Help clean seats if you notice any are dirty when working a portal.

    • E. 

      Talk with your fellow peers.

    • F. 

      Answers A, C and D.

  • 18. 
    If you trade a shift with a fellow employee it must be done how many hours in advance?
    • A. 

      48

    • B. 

      24

    • C. 

      12

    • D. 

      5

  • 19. 
    You are allowed to ask for player autographs or a picture if it is out of the public sight?
    • A. 

      True

    • B. 

      False

  • 20. 
    Children over what age need a ticket?
    • A. 

      All children need a ticket

    • B. 

      3

    • C. 

      2

    • D. 

      4

  • 21. 
    What should GSR's or GRR's not do at there posts?
    • A. 

      Chew gum

    • B. 

      Be on the phone.

    • C. 

      Lean against walls, post, railings.

    • D. 

      Back towards guest

    • E. 

      All the above

  • 22. 
    Attendance at event briefings is mandatory for all GSR's and GRR's.
    • A. 

      True

    • B. 

      False

  • 23. 
    In what year did the Diamondbacks start play?
    • A. 

      2001

    • B. 

      1999

    • C. 

      1998

    • D. 

      1996

  • 24. 
    Where should you submit your monthly schedule
    • A. 

      Via email to the GS Managers

    • B. 

      AZDbacks.com

    • C. 

      ABI.com

    • D. 

      Hand delivered to the GS Managers

  • 25. 
    Which gates can a guest leave and get a re-entry card and or go out to smoke?
    • A. 

      Gates E, B, F and E

    • B. 

      Gates K, J, C, and F

    • C. 

      Gates A, F, J and K

    • D. 

      Gates F, B, J and K

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