2017 New Hire Quiz

25 Questions | By Azdiamondbacks | Last updated: Mar 16, 2022 | Total Attempts: 142

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This is a quiz that will test your knowledge of Chase Field facts, features and policies. A passing score of 80% or better must be achieved in order for an employee to work the 2017 D-backs season. Please type your FIRST NAME, LAST NAME, DEPARTMENT and E-MAIL (if you have one) before starting the quiz.

Questions and Answers

1.

What does FAWTSY stand for?
- A.
  
  Find A Way To Stand You?
- B.
  
  Find A Way To Stop You?
- C.
  
  Find A Way To Say Yes?
- D.
  
  Find A Way To Show You.
2.

Before event report time GSR's and GRR's may enter the building no earlier then?
- A.
  
  Thirty minutes
- B.
  
  Seven minutes
- C.
  
  One hour
- D.
  
  Forty Five minutes
3.

You are allowed to swipe in how many minutes before your shift?
- A.
  
  30
- B.
  
  10
- C.
  
  15
- D.
  
  7
4.

Reporting on the job injury?
- A.
  
  Call the office the next day
- B.
  
  Report the incident at the end of the shift
- C.
  
  Advise your Supervisor/Manager immediately
- D.
  
  Don't tell anyone
5.

Which is the correct procedure for finding a Lost and Found item?
- A.
  
  All Lost and Found items are given to Guest Relations (during the game).
- B.
  
  Give the item to Security Control once the Guest Relations offices have closed down after the game.
- C.
  
  Notify your Supervisor if you have found an item.
- D.
  
  All of the above.
6.

During baseball games, guest are allowed to bring in their own food into the ballpark?
- A.
  
  True
- B.
  
  False
7.

Where are the (2) Guest Relations Offices found at Chase Field?
- A.
  
  Section 128 & 322
- B.
  
  Section 105 & 328
- C.
  
  Section 117 & 317
- D.
  
  Section 132 & 314
8.

If there are any leftover giveaway items, employee are allowed to take one?
- A.
  
  True
- B.
  
  False
9.

What is the correct amount of time for employee breaks?
- A.
  
  30
- B.
  
  15
- C.
  
  20
- D.
  
  25
10.

What is Chase Field's capacity?
- A.
  
  48,000
- B.
  
  52,000
- C.
  
  57,000
- D.
  
  60,000
11.

Which of the following are necessary customer service skills for all Chase Field Employees?
- A.
  
  Smiling
- B.
  
  Listening
- C.
  
  Friendly greeting (on entry and exit)
- D.
  
  Eye contact
- E.
  
  All of the above
12.

Kids are allowed to "Run the Bases" following our home game(s) on which day(s) of the week?
- A.
  
  After every game
- B.
  
  Sunday
- C.
  
  Friday, Saturday and Sunday
- D.
  
  Friday and Saturday
13.

Our success depends on "You".
- A.
  
  True
- B.
  
  False
14.

How do you submit your work schedule?
- A.
  
  Give a hard copy to your Manager
- B.
  
  Call in your schedule
- C.
  
  Submit your schedule online
- D.
  
  Mail in your schedule
- E.
  
  All of the above
15.

Guest are allowed to bring in the following items to drink?
- A.
  
  None
- B.
  
  Pepsi products
- C.
  
  Anything they want
- D.
  
  Sealed non-flavored water and juice boxes
16.

Your schedule is due when?
- A.
  
  On the first day of the month
- B.
  
  On the last day of the month
- C.
  
  On the 10th
- D.
  
  On the 15th
17.

When first getting to your working area, it is best to?
- A.
  
  Locate the closest restrooms, elevator and pay phone.
- B.
  
  Take a break
- C.
  
  Walk your area/section to notice if anything is out of the ordinary.
- D.
  
  Help clean seats if you notice any are dirty when working a portal.
- E.
  
  Talk with your fellow peers.
- F.
  
  Answers A, C and D.
18.

If you trade a shift with a fellow employee it must be done how many hours in advance?
- A.
  
  48
- B.
  
  24
- C.
  
  12
- D.
  
  5
19.

You are allowed to ask for player autographs or a picture if it is out of the public sight?
- A.
  
  True
- B.
  
  False
20.

Children over what age need a ticket?
- A.
  
  All children need a ticket
- B.
  
  3
- C.
  
  2
- D.
  
  4
21.

What should GSR's or GRR's not do at there posts?
- A.
  
  Chew gum
- B.
  
  Be on the phone.
- C.
  
  Lean against walls, post, railings.
- D.
  
  Back towards guest
- E.
  
  All the above
22.

Attendance at event briefings is mandatory for all GSR's and GRR's.
- A.
  
  True
- B.
  
  False
23.

In what year did the Diamondbacks start play?
- A.
  
  2001
- B.
  
  1999
- C.
  
  1998
- D.
  
  1996
24.

Where should you submit your monthly schedule
- A.
  
  Via email to the GS Managers
- B.
  
  AZDbacks.com
- C.
  
  ABI.com
- D.
  
  Hand delivered to the GS Managers
25.

Which gates can a guest leave and get a re-entry card and or go out to smoke?
- A.
  
  Gates E, B, F and E
- B.
  
  Gates K, J, C, and F
- C.
  
  Gates A, F, J and K
- D.
  
  Gates F, B, J and K