February End Of Month Quiz - Sales And Reservations
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- 1.
Where can a CP member go to register to the Spring Promotion?
- A.
Choicehotels.com/spring2017
- B.
Choicehotels.com/freenight
- C.
Choicehotels.com/freepoints
- D.
Choicehotels.com/freebies
Correct Answer
B. Choicehotels.com/freenightExplanation
A CP member can go to Choicehotels.com/freenight to register for the Spring Promotion.Rate this question:
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- 2.
Han Solo, a CP member is asking when he can check in to a Choice Hotel for him to earn a “free night”. What dates should you tell him?
- A.
March 2 – April 13
- B.
February 16 – April 27
- C.
March 2 – April 27
- D.
February 23 – March 16
Correct Answer
C. March 2 – April 27Explanation
The correct answer is March 2 - April 27 because this is the longest period of time within the given options. Han Solo can check in anytime between March 2 and April 27 to earn a "free night".Rate this question:
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- 3.
Where can Mace Windu, a CP member (non-elite) can place his reservation for him to earn his “free night?” (Select 3)
- A.
Choice Hotels mobile app
- B.
Hotel Front Desk
- C.
Choicehotels.com
- D.
800.4CHOICE
- E.
Expedia.com
Correct Answer(s)
A. Choice Hotels mobile app
C. Choicehotels.com
D. 800.4CHOICEExplanation
Mace Windu, a CP member (non-elite), can place his reservation for him to earn his "free night" at Choice Hotels mobile app, Choicehotels.com, and 800.4CHOICE. These three options are mentioned as the correct answers because they are all platforms where CP members can make reservations and earn rewards. The Hotel Front Desk and Expedia.com are not mentioned as correct options because they are not specified as platforms where CP members can earn rewards.Rate this question:
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- 4.
Which of the following rates can CP member Poe Dameron use for him to be eligible for the Spring Promotion?Sports Rate (SC15)
- A.
Advance Purchase (SAPR1/2)
- B.
Wholesale Rate (LSFIT1/2/3)
- C.
LEXP
- D.
AARP
- E.
Sports Rate (SC15)
Correct Answer(s)
A. Advance Purchase (SAPR1/2)
D. AARP
E. Sports Rate (SC15)Explanation
Poe Dameron can use the Advance Purchase (SAPR1/2), AARP, and Sports Rate (SC15) to be eligible for the Spring Promotion. These rates are specifically mentioned in the given options and are the only rates listed that would make him eligible for the promotion.Rate this question:
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- 5.
Sheev Palpatine, a CP elite member has a reservation at Shenandoah Crossing in Shenandoah, VA. Is Mr. Palpatine eligible for the Spring Promotion?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
Based on the given information, there is no mention or indication of Mr. Palpatine's eligibility for the Spring Promotion. Therefore, without any further details or criteria provided, it cannot be determined whether he is eligible or not.Rate this question:
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- 6.
A CP member can earn both American Airlines AAdvatage miles and CP points at the same time.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A CP member cannot earn both American Airlines AAdvantage miles and CP points at the same time. CP points are earned through the CP loyalty program, while AAdvantage miles are earned through the American Airlines loyalty program. These are two separate loyalty programs, and members can only earn rewards within one program at a time. Therefore, the statement is false.Rate this question:
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- 7.
Mace Windu has checks out from a 1-night stay at Comfort Inn and checks in the next day at a Quality Hotel for 2 nights. How many trip are there in this scenario?
- A.
1 stay
- B.
2 stays
- C.
3 stays
- D.
4 stays
Correct Answer
B. 2 staysExplanation
In this scenario, there are 2 stays. Mace Windu checks out from Comfort Inn after a 1-night stay, indicating the first stay. Then, he checks in at Quality Hotel for 2 nights, indicating the second stay. Therefore, there are 2 separate stays in this scenario.Rate this question:
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- 8.
Can the earned Spring Promotion “free night” be used at any of Choice Hotel’s 6,500 hotels?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
The earned Spring Promotion "free night" cannot be used at any of Choice Hotel's 6,500 hotels.Rate this question:
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- 9.
CP member Han Solo wants to place a reservation using his AAA rate and also claims that he has not received his “free night” after completing 2 validated separate stays a week prior. What are the best steps to take to go about this kind of scenario?
- A.
Transfer the call immediately to Member Services
- B.
Advise the guest that there is nothing you can do on the missing “free night”
- C.
Transfer the call to Customer Relations
- D.
Book the reservation then transfer the call to Member Services
Correct Answer
D. Book the reservation then transfer the call to Member ServicesExplanation
The best steps to take in this scenario would be to first book the reservation for the CP member Han Solo. After that, the call should be transferred to Member Services. This allows the member to secure their reservation while also addressing their concern about the missing "free night" with the appropriate department.Rate this question:
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- 10.
What is the range of points that a member can earn after every second qualifying trip?
- A.
Minimum of 6,000 and a maximum of 12,000 bonus points
- B.
Minimum of 6,000 and a maximum of 8,000 bonus points
- C.
Minimum of 5,000 and a maximum of 8,000 bonus points
- D.
Minimum of 5,000 and a maximum of 12,000 bonus points
Correct Answer
C. Minimum of 5,000 and a maximum of 8,000 bonus pointsExplanation
The range of points that a member can earn after every second qualifying trip is a minimum of 5,000 and a maximum of 8,000 bonus points.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Mar 01, 2017Quiz Created by
ChoiceTraining01
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