February End Of Month Quiz - Sales And Reservations

1. Han Solo, a CP member is asking when he can check in to a Choice Hotel for him to earn a "free night". What dates should you tell him?

March 2 – April 13

February 16 – April 27

March 2 – April 27

February 23 – March 16

The correct answer is March 2 - April 27 because this is the longest period of time within the given options. Han Solo can check in anytime between March 2 and April 27 to earn a "free night".

Explanation

The correct answer is March 2 - April 27 because this is the longest period of time within the given options. Han Solo can check in anytime between March 2 and April 27 to earn a "free night".

2. Mace Windu has checks out from a 1-night stay at Comfort Inn and checks in the next day at a Quality Hotel for 2 nights. How many trip are there in this scenario?

1 stay

2 stays

3 stays

4 stays

In this scenario, there are 2 stays. Mace Windu checks out from Comfort Inn after a 1-night stay, indicating the first stay. Then, he checks in at Quality Hotel for 2 nights, indicating the second stay. Therefore, there are 2 separate stays in this scenario.

Explanation

In this scenario, there are 2 stays. Mace Windu checks out from Comfort Inn after a 1-night stay, indicating the first stay. Then, he checks in at Quality Hotel for 2 nights, indicating the second stay. Therefore, there are 2 separate stays in this scenario.

3. Where can a CP member go to register to the Spring Promotion?

Choicehotels.com/spring2017

Choicehotels.com/freenight

Choicehotels.com/freepoints

Choicehotels.com/freebies

A CP member can go to Choicehotels.com/freenight to register for the Spring Promotion.

Explanation

A CP member can go to Choicehotels.com/freenight to register for the Spring Promotion.

4. CP member Han Solo wants to place a reservation using his AAA rate and also claims that he has not received his "free night" after completing 2 validated separate stays a week prior. What are the best steps to take to go about this kind of scenario?

Transfer the call immediately to Member Services

Advise the guest that there is nothing you can do on the missing “free night”

Transfer the call to Customer Relations

Book the reservation then transfer the call to Member Services

The best steps to take in this scenario would be to first book the reservation for the CP member Han Solo. After that, the call should be transferred to Member Services. This allows the member to secure their reservation while also addressing their concern about the missing "free night" with the appropriate department.

Explanation

The best steps to take in this scenario would be to first book the reservation for the CP member Han Solo. After that, the call should be transferred to Member Services. This allows the member to secure their reservation while also addressing their concern about the missing "free night" with the appropriate department.

5. A CP member can earn both American Airlines AAdvatage miles and CP points at the same time.

True

False

A CP member cannot earn both American Airlines AAdvantage miles and CP points at the same time. CP points are earned through the CP loyalty program, while AAdvantage miles are earned through the American Airlines loyalty program. These are two separate loyalty programs, and members can only earn rewards within one program at a time. Therefore, the statement is false.

Explanation

A CP member cannot earn both American Airlines AAdvantage miles and CP points at the same time. CP points are earned through the CP loyalty program, while AAdvantage miles are earned through the American Airlines loyalty program. These are two separate loyalty programs, and members can only earn rewards within one program at a time. Therefore, the statement is false.

6. Where can Mace Windu, a CP member (non-elite) can place his reservation for him to earn his "free night?" (Select 3)

Choice Hotels mobile app

Hotel Front Desk

Choicehotels.com

800.4CHOICE

Expedia.com

Mace Windu, a CP member (non-elite), can place his reservation for him to earn his "free night" at Choice Hotels mobile app, Choicehotels.com, and 800.4CHOICE. These three options are mentioned as the correct answers because they are all platforms where CP members can make reservations and earn rewards. The Hotel Front Desk and Expedia.com are not mentioned as correct options because they are not specified as platforms where CP members can earn rewards.

Explanation

Mace Windu, a CP member (non-elite), can place his reservation for him to earn his "free night" at Choice Hotels mobile app, Choicehotels.com, and 800.4CHOICE. These three options are mentioned as the correct answers because they are all platforms where CP members can make reservations and earn rewards. The Hotel Front Desk and Expedia.com are not mentioned as correct options because they are not specified as platforms where CP members can earn rewards.

Submit

7. What is the range of points that a member can earn after every second qualifying trip?

Minimum of 6,000 and a maximum of 12,000 bonus points

Minimum of 6,000 and a maximum of 8,000 bonus points

Minimum of 5,000 and a maximum of 8,000 bonus points

Minimum of 5,000 and a maximum of 12,000 bonus points

The range of points that a member can earn after every second qualifying trip is a minimum of 5,000 and a maximum of 8,000 bonus points.

Explanation

The range of points that a member can earn after every second qualifying trip is a minimum of 5,000 and a maximum of 8,000 bonus points.

8. Can the earned Spring Promotion "free night" be used at any of Choice Hotel's 6,500 hotels?

Yes

No

The earned Spring Promotion "free night" cannot be used at any of Choice Hotel's 6,500 hotels.

Explanation

The earned Spring Promotion "free night" cannot be used at any of Choice Hotel's 6,500 hotels.

9. Which of the following rates can CP member Poe Dameron use for him to be eligible for the Spring Promotion?Sports Rate (SC15)

Advance Purchase (SAPR1/2)

Wholesale Rate (LSFIT1/2/3)

LEXP

AARP

Sports Rate (SC15)

Poe Dameron can use the Advance Purchase (SAPR1/2), AARP, and Sports Rate (SC15) to be eligible for the Spring Promotion. These rates are specifically mentioned in the given options and are the only rates listed that would make him eligible for the promotion.

Explanation

Poe Dameron can use the Advance Purchase (SAPR1/2), AARP, and Sports Rate (SC15) to be eligible for the Spring Promotion. These rates are specifically mentioned in the given options and are the only rates listed that would make him eligible for the promotion.

Submit

10. Sheev Palpatine, a CP elite member has a reservation at Shenandoah Crossing in Shenandoah, VA. Is Mr. Palpatine eligible for the Spring Promotion?

Yes

No

Based on the given information, there is no mention or indication of Mr. Palpatine's eligibility for the Spring Promotion. Therefore, without any further details or criteria provided, it cannot be determined whether he is eligible or not.

Explanation

Based on the given information, there is no mention or indication of Mr. Palpatine's eligibility for the Spring Promotion. Therefore, without any further details or criteria provided, it cannot be determined whether he is eligible or not.