February End Of Month Quiz - Sales And Reservations

10 Questions | Total Attempts: 123

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February End Of Month Quiz - Sales And Reservations

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Questions and Answers
  • 1. 
    Where can a CP member go to register to the Spring Promotion?
    • A. 

      Choicehotels.com/spring2017

    • B. 

      Choicehotels.com/freenight

    • C. 

      Choicehotels.com/freepoints

    • D. 

      Choicehotels.com/freebies

  • 2. 
    Han Solo, a CP member is asking when he can check in to a Choice Hotel for him to earn a “free night”. What dates should you tell him?
    • A. 

      March 2 – April 13

    • B. 

      February 16 – April 27

    • C. 

      March 2 – April 27

    • D. 

      February 23 – March 16

  • 3. 
    Where can Mace Windu, a CP member (non-elite) can place his reservation for him to earn his “free night?” (Select 3)
    • A. 

      Choice Hotels mobile app

    • B. 

      Hotel Front Desk

    • C. 

      Choicehotels.com

    • D. 

      800.4CHOICE

    • E. 

      Expedia.com

  • 4. 
    Which of the following rates can CP member Poe Dameron use for him to be eligible for the Spring Promotion?Sports Rate (SC15)
    • A. 

      Advance Purchase (SAPR1/2)

    • B. 

      Wholesale Rate (LSFIT1/2/3)

    • C. 

      LEXP

    • D. 

      AARP

    • E. 

      Sports Rate (SC15)

  • 5. 
    Sheev Palpatine, a CP elite member has a reservation at Shenandoah Crossing in Shenandoah, VA. Is Mr. Palpatine eligible for the Spring Promotion?
    • A. 

      Yes

    • B. 

      No

  • 6. 
    A CP member can earn both American Airlines AAdvatage miles and CP points at the same time.
    • A. 

      True

    • B. 

      False

  • 7. 
    Mace Windu has checks out from a 1-night stay at Comfort Inn and checks in the next day at a Quality Hotel for 2 nights. How many trip are there in this scenario?
    • A. 

      1 stay

    • B. 

      2 stays

    • C. 

      3 stays

    • D. 

      4 stays

  • 8. 
    Can the earned Spring Promotion “free night” be used at any of Choice Hotel’s 6,500 hotels?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    CP member Han Solo wants to place a reservation using his AAA rate and also claims that he has not received his “free night” after completing 2 validated separate stays a week prior. What are the best steps to take to go about this kind of scenario?
    • A. 

      Transfer the call immediately to Member Services

    • B. 

      Advise the guest that there is nothing you can do on the missing “free night”

    • C. 

      Transfer the call to Customer Relations

    • D. 

      Book the reservation then transfer the call to Member Services

  • 10. 
    What is the range of points that a member can earn after every second qualifying trip?
    • A. 

      Minimum of 6,000 and a maximum of 12,000 bonus points

    • B. 

      Minimum of 6,000 and a maximum of 8,000 bonus points

    • C. 

      Minimum of 5,000 and a maximum of 8,000 bonus points

    • D. 

      Minimum of 5,000 and a maximum of 12,000 bonus points

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