MS February Eom Quiz
10 Questions
| Total Attempts: 171
.
Questions and Answers
- 1.For missing stays, You will always search for the stay – regardless of when the customer checked out.
- A.
True
- B.
False
- 2.You will add a missing stay in a member’s name to the member’s account even if the stay will not earn points.
- A.
True
- B.
False
- 3.Member checked out 5 days ago and reports a missing stay. The member does not have his reciept at hand. What will be your next step?
- A.
Tell the member to call back when they have the receipt
- B.
Apologize and tell the member there's no way you can look for the missing stay
- C.
Search using the property code and date of arrival
- 4.Kyle Barnes checked out 2 days ago and is expecting his points to reflect in his account. He want to use the points for his rewards night. What should you do? Select all that applies.
- A.
Check if the member's recent stay activity qualifies for a current or previous promo.
- B.
Look for the missing stay. Once found explain that the stay is still on the hotel’s system; we need to get the information to the Choice Privileges system.
- C.
Ask the member to fax us their receipt and they'll receive a call from us once processed
- D.
Let the member know the stay will post to the account anytime within 72 hours from the checkout time and date.
- 5.You can now offer both CP Visa and Bluegreen to Canadian members
- A.
True
- B.
False
- 6.Newt Scamander, a Gold member always places his reservation directly at the hotel (walk-in) everytime he takes a vacation. He plans to have 6 trips at 6 different hotels this March starting next week. Up to how many trips will you award him?
- A.
All trips
- B.
6 trips
- C.
5 trips
- 7.Spring Promo 2017: Members can earn an unlimited number of free nights!
- A.
True
- B.
False
- 8.Queenie Goldstein is asking if she qualifies for the Spring Promo 2017 if she places a reservation online at our Bluegreen Properties on March 9, 2017 for 1 night and on March 20 for 2 nights?
- A.
Yes
- B.
No
- 9.Jacob Kowalski booked through his mobile app and will be staying at Comfort Hotel Osaka Shinsaibashi, Japan on April 1 for 5 nights. He wants to know if this will be counted towards the Spring promo 2017?
- A.
Yes
- B.
No
- 10.Leta Lestrange loves to travel and is currently earning miles. She was inquiring if she would be eligible for the Spring Promo 2017 if she stays at a Quality Inn in Georgia on March 17 for 1 night and at the Econo Lodge in Nebraska on April 25 for 1 night.
- A.
Yes, she would because it's within the promo period
- B.
No she won't because she's earning miles
Questions: 12 | Attempts: 1062 | Last updated: Mar 21, 2022
-
Sample QuestionMittsunderstanding: Mitt Romney caused a stir in Republican circles last week by using what puzzling term to assess his performance as the Governor of Massachusetts?
Find here Solved ATMA February 2013 Question Paper on Analytical Reasoning Skills. It has 30 questions in it.
Questions: 30 | Attempts: 1002 | Last updated: Mar 22, 2022
-
Sample QuestionDirections: In each question below is given a statement followed by three courses of action numbered 1, 2 and 3. A course of action is a step or administrative decision to be taken for improvement, follow-up or further action in regard to the problem, policy, etc. On the basis of the information given in the statement, you have to assume everything in the statement to be true, then decide which of the suggested courses of action logically follow(s) for pursuing. Statement: Every year during monsoon condition of most of the roads in the city deteriorates causing immense problem to the commuters. Courses of Action: (1) The civic body should include a heavy Penalty clause while awarding future contracts for road repairs. (2) The civic officials in charge of maintenance of city roads should be asked to explain why the condition of the roads worsens every year. (3) General public should avoid taking their vehicles out during monsoon.
Questions: 12 | Attempts: 933 | Last updated: Mar 19, 2022
-
Sample QuestionPresidential Elections One: In Wednesday night’s Republican debate, the moderator, John King, asked the candidates to describe themselves in a single word. Which candidate-word pair was not a reply?
Back to top