Test Your Product Knowledge Here In This Quiz
6 Questions
| Total Attempts: 85
.
Questions and Answers
- 1.The threshold in issuing GoodWill points is worth $10.00.
- A.
True
- B.
False
- 2."I received an offer that would give me 500 PC Plus points for every $2 spent on No Name Bacon. I have spent $20.90 on the said offer but I didn't get any points." How many points are missing?
- A.
50,000 PC Plus points
- B.
5,000 PC Plus points
- C.
5,225 PC Plus points
- 3."I tried to redeem 15,000 points but I was declined. Do I have to earn more points just to redeem it?" What is the minimum points a member should earn?
- A.
10,000 PC Plus points
- B.
30,000 PC Plus points
- C.
50,000 PC Plus points
- D.
20,000 PC Plus points
- 4."I have spent $532.26 on Joe Fresh and the points were not awarded. The offer is 4,000 PC Plus points for every $40 spent." What is the correct resolution?
- A.
Adjudicate 52,000 PC Plus points
- B.
Adjudicate 4,000 PC Plus points
- C.
Create an SR
- D.
Escalate
- 5.The member is missing points after using a PC Financial card and it is already beyond the PCF timeframe for the points to post. What are the things that you would need to gather?
- A.
Date of transaction
- B.
Type of the PC Financial card used
- C.
Contact Information
- D.
Last 4 digits of the PC Financial card
- E.
The type of points they did not receive
- F.
Offer name
- G.
Amount spent on the offer
- H.
19-digit CODE
- I.
Quantity of purchased offer item
The Ultimate Quiz To Find Out How Attractive And Beautiful You Are
The Ultimate Quiz To Find Out How Attractive And Beautiful You Are
What Is Your Political Ideology?- Take Our Quiz To Find Out
What Is Your Political Ideology?- Take Our Quiz To Find Out
Back to top