Test Your Product Knowledge Here In This Quiz

The minimum points a member should earn in order to redeem them is 20,000 PC Plus points.

Based on the information provided, the offer states that for every $2 spent on No Name Bacon, the person would receive 500 PC Plus points. The person spent $20.90 on the offer, which is equivalent to $10.45 spent on No Name Bacon. To calculate the number of points earned, we divide the amount spent by $2 and then multiply it by 500. Therefore, the person should have received 5000 PC Plus points.

The statement is true because it states that the threshold for issuing GoodWill points is worth $10.00. This means that customers will only receive GoodWill points once they have accumulated purchases worth $10.00 or more.

The correct resolution in this situation is to create a service request (SR). This is because the customer states that they have spent $532.26 on Joe Fresh but did not receive the expected points. By creating a service request, the issue can be addressed and investigated further to determine why the points were not awarded and to resolve the problem for the customer.

To resolve the issue of missing points, the member would need to gather the following information: the date of the transaction, the type of PC Financial card used, contact information, the last 4 digits of the PC Financial card, and the type of points they did not receive. This information will help the member to provide specific details to the PC Financial customer service team, allowing them to investigate and rectify the missing points situation.