MS Outlook - Email Etiquette Part Two -

36 Questions | Total Attempts: 151

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MS Outlook -  Email Etiquette Part Two - - Quiz

Questions and Answers
  • 1. 
    The process of organizing, storing, and saving old documents
    • A. 

      Contact

    • B. 

      Archive

    • C. 

      Signature

    • D. 

      Address book

  • 2. 
    A person, organization, or business in the Outlook Address book.
    • A. 

      Keyword

    • B. 

      Signature

    • C. 

      Contact

    • D. 

      Spam

  • 3. 
    An electronic message sent using a computer network.
    • A. 

      Bcc

    • B. 

      Contact

    • C. 

      Distribution list

    • D. 

      E-Mail

  • 4. 
    Unsolicited or junk e-mail.
    • A. 

      Ribbon

    • B. 

      Archive

    • C. 

      Spam

    • D. 

      Keyword

  • 5. 
    A word or phrase used in a search
    • A. 

      Distribution list

    • B. 

      Keyword

    • C. 

      Address book

    • D. 

      To-do bar

  • 6. 
    A directory of personal and professional contact information.
    • A. 

      Address book

    • B. 

      Contact list

    • C. 

      Distribution list

    • D. 

      To-do bar

  • 7. 
    Including someone in an e-mail message without their name being visible to the other recipients.
    • A. 

      Signature

    • B. 

      Blind copy carbon

    • C. 

      Spam

    • D. 

      Blind carbon copy

  • 8. 
    Collection of contact e-mail addresses that can be used to send a message to a group.
    • A. 

      Address book

    • B. 

      Distribution list

    • C. 

      Supply list

    • D. 

      File folder

  • 9. 
    An area at the top of an Office program window that contains commands for working with the open file; the commands are organized under tabs.
    • A. 

      Ribbon

    • B. 

      Set group

    • C. 

      Tabs

    • D. 

      Heading

  • 10. 
    An electronic identifier inserted in e-mail messages that can contain text, hyperlinks, pictures, or an electronic Business Card
    • A. 

      Sign- post

    • B. 

      Marco list

    • C. 

      Signature

    • D. 

      Quick access toolbar

  • 11. 
    Part of the Outlook window that contains the date navigator, appointments section, task input section, and a task list.
    • A. 

      Mailbox

    • B. 

      To-do bar

    • C. 

      Archiving

    • D. 

      Ribbon

  • 12. 
    Outlook Case 1-2 Selena has made it her goal to become more familiar with the Ribbon at the top of the Contact Window. The Ribbon is organized into four tabs whe she is now exploring. To modify the font layout and style attributes of the contact information, Selena will choose the _____ tab.
    • A. 

      Format Text

    • B. 

      Insert

    • C. 

      Developer

    • D. 

      Contact

  • 13. 
    FIGURE 1-1 Outlook Case 1-1 Seth is learning how to use the Address Book in Outlook.  Please answer the following question using Figure 1-1 (above) as a reference.  In order to get the Select Names Window shown above, Sethe first clicked the New Mail Message, followed by the ___.
    • A. 

      To box

    • B. 

      From box

    • C. 

      Cc box

    • D. 

      Insert button

  • 14. 
    To add the Bcc field to a message window, on the Ribbon, click the ___ tab, and then in the Fields group, click the Show Bcc button.
    • A. 

      Options

    • B. 

      Message

    • C. 

      Insert

    • D. 

      Format Text

  • 15. 
    By default, Outlook searches ___ for the keywords you are searching on.
    • A. 

      Only the Inbox

    • B. 

      Only sent items

    • C. 

      The folders you are currently in

    • D. 

      All folders

  • 16. 
    You can create a ___ to add to the end of your messages, which adds a professional or unique look and feel to your messages.
    • A. 

      Signature

    • B. 

      Sign-post

    • C. 

      File folder

    • D. 

      Heading

  • 17. 
    To open an e-mail message, double-click the ___ in the Inbox.
    • A. 

      Message

    • B. 

      Tab

    • C. 

      Ribbon

    • D. 

      Mailbox icon

  • 18. 
    The default view for the Contacts list is the ___ view.
    • A. 

      Business Cards

    • B. 

      Address Cards

    • C. 

      Detailed Address Cards

    • D. 

      Phone List

  • 19. 
    The Contacts list option called By Company groups contacts according to country or region.
    • A. 

      T

    • B. 

      F

  • 20. 
    To preview a Contacts list before printing, click File on the menu bar, and then click Print Preview.
    • A. 

      T

    • B. 

      F

  • 21. 
    The book mentions that spam, electronic junk mail, is estimated to be more than 50 percent of all e-mail.
    • A. 

      T

    • B. 

      F

  • 22. 
    If you fill in someone's name in the Cc box, that person's name will not be visible to the other recipients when they open the message.
    • A. 

      T

    • B. 

      F

  • 23. 
    Outlook creates Address Book information automatically when you add a new contact with an e-mail address to your Contacts list.
    • A. 

      T

    • B. 

      F

  • 24. 
    You can use a distribution list to send an e-mail message to everyone within a group.
    • A. 

      T

    • B. 

      F

  • 25. 
    Outlook is a desktop ___ manager that helps you organize information, communicate with others, and manage your time efficiently.
    • A. 

      E-mail

    • B. 

      Calendar

    • C. 

      To-do

    • D. 

      Information

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