MS Outlook - Email Etiquette Part Two -

By Joel Suryawanshi

Joel Suryawanshi, Master Trainer

Joel is a Master Trainer in the Australian Public Service, offering his expertise and knowledge to enhance the training and development of professionals in the public sector.

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Questions: 36 | Attempts: 279 | Updated: Mar 21, 2023

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MS Outlook - Email Etiquette Part Two - - Quiz

Questions and Answers

Joel Suryawanshi |Master Trainer |

Joel is a Master Trainer in the Australian Public Service, offering his expertise and knowledge to enhance the training and development of professionals in the public sector.

MS Outlook - Email Etiquette Part Two -

The process of organizing, storing, and saving old documents

A person, organization, or business in the Outlook Address book.

An electronic message sent using a computer network.

Unsolicited or junk e-mail.

A word or phrase used in a search

A directory of personal and professional contact information.

Including someone in an e-mail message without their name being visible to the other recipients.

Collection of contact e-mail addresses that can be used to send a message to a group.

An area at the top of an Office program window that contains commands for working with the open file; the commands are organized under tabs.

An electronic identifier inserted in e-mail messages that can contain text, hyperlinks, pictures, or an electronic Business Card

Part of the Outlook window that contains the date navigator, appointments section, task input section, and a task list.

Outlook Case 1-2 Selena has made it her goal to become more familiar with the Ribbon at the top of the Contact Window. The Ribbon is organized into four tabs whe she is now exploring. To modify the font layout and style attributes of the contact information, Selena will choose the _____ tab.

FIGURE 1-1 Outlook Case 1-1 Seth is learning how to use the Address Book in Outlook. Please answer the following question using Figure 1-1 (above) as a reference. In order to get the Select Names Window shown above, Sethe first clicked the New Mail Message, followed by the ___.

To add the Bcc field to a message window, on the Ribbon, click the ___ tab, and then in the Fields group, click the Show Bcc button.

By default, Outlook searches ___ for the keywords you are searching on.

You can create a ___ to add to the end of your messages, which adds a professional or unique look and feel to your messages.

To open an e-mail message, double-click the ___ in the Inbox.

The default view for the Contacts list is the ___ view.

The Contacts list option called By Company groups contacts according to country or region.

To preview a Contacts list before printing, click File on the menu bar, and then click Print Preview.

The book mentions that spam, electronic junk mail, is estimated to be more than 50 percent of all e-mail.

If you fill in someone's name in the Cc box, that person's name will not be visible to the other recipients when they open the message.

Outlook creates Address Book information automatically when you add a new contact with an e-mail address to your Contacts list.

You can use a distribution list to send an e-mail message to everyone within a group.

Outlook is a desktop ___ manager that helps you organize information, communicate with others, and manage your time efficiently.

You can grab information from an e-mail message and add it to Outlook Contacts by ___ the ssender's e-mail address on the From line.

The Navigation Pane gives you access to all parts of Outlook.

The Notes Navigation Pane option keeps track of anything you need to remember.

The Insert tab contains advanced options for customizing contact information.

E-mail addresses are composed of a user name, then the @ symbol, your domain name and a(n) ___ at the very end.

The process of orgnaizing, storing, and saving old documents is called ___.

You can modify the basic formatting features of your message. On the Ribbon, in the ___ group, click the attribute you want to change.

If you want to send e-mail messages to the same group of people several times, you can save time by creating a ___.

E-mail can be sent from many devices including _____.

You can Search Folders to view e-mail messages matching specific criteria, such as containing ___.

Outlook is a desktop calendar system that helps you organize information, communicate with others, and manage your time efficiently.