Email Etiquette Quiz

10 Questions | Total Attempts: 28037

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Email Etiquette Quiz

Email is a method of exchanging digital messages across the Internet. Now email is widely used in our daily work and life. How much do you know about it? Let's test your knowledge with this amazing email etiquette quiz.


Questions and Answers
  • 1. 
    What's the name for the program or service that lets you view e-mail messages?
    • A. 

      Web browser

    • B. 

      E-mail clients

    • C. 

      The Tardis

    • D. 

      Outlook Express

  • 2. 
    Which of the following is considered to be poor e-mail etiquette?
    • A. 

      Keeping the message personal

    • B. 

      Responding to messages as soon as possible

    • C. 

      Using lots of capital letters to emphasize certain words

  • 3. 
    The tone of a professional email message should be:
    • A. 

      Conversational.

    • B. 

      Formal.

    • C. 

      Casual – like the tone you use with friends.

    • D. 

      "Yo, dude! Whassup?"

  • 4. 
    What is the most important thing I should do with every e-mail?
    • A. 

      Spell check, use full sentence structure and use proper grammar.

    • B. 

      Have a nice greeting: Hi, Hello, etc.

    • C. 

      Have a proper sign off: TIA, Sincerely, etc.

    • D. 

      All of the above.

  • 5. 
    When writing an email message, paragraphs should:
    • A. 

      Be long.

    • B. 

      Be short.

    • C. 

      Be indented.

    • D. 

      Be invisible – no one can mess it up that way.

  • 6. 
    The best way to make several points in an email is:
    • A. 

      Include all the points in the first paragraph.

    • B. 

      Include all the points in the last paragraph.

    • C. 

      Use lists with bullets or numbers.

    • D. 

      Put it on a banner and rent an airplane to fly over the office pulling the banner.

  • 7. 
    At the end of an email message, you should include:
    • A. 

      Only your name.

    • B. 

      Only your name and company.

    • C. 

      All your relevant contact information.

    • D. 

      A picture of your pet python and twin tarantulas.

  • 8. 
    Before sending a very large attachment, I should:
    • A. 

      Just attach it and send it.

    • B. 

      Send it first thing in the morning and call to make sure it was received.

    • C. 

      Send it during week days.

    • D. 

      Compress the file, then ask first when would be the best time to e-mail it.

  • 9. 
    When sending a message, you should copy ("cc"):
    • A. 

      Everyone in the department – just in case.

    • B. 

      Your boss and your boss' boss – so they know that you’re working hard.

    • C. 

      Only those people who absolutely need to know.

    • D. 

      The whole world. Why not? Everyone else does.

  • 10. 
     I should only forward e-mail when:
    • A. 

      I feel it's important.

    • B. 

      I know the other person should have the information.

    • C. 

      The topic is commendable and important to all onliners.

    • D. 

      I type a personal comment about why I am forwarding that specific e-mail to that specific person.

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