Email Etiquette And Ethics Test! Trivia Quiz

10 Questions | Total Attempts: 2513

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Email Etiquette And Ethics Test! Trivia Quiz


Questions and Answers
  • 1. 
    Which is a positive effect of email etiquette at work?
    • A. 

      Improved reputation for yourself and your organization

    • B. 

      Lower salary

    • C. 

      Ability to type faster

    • D. 

      Negative interactions with others at work

  • 2. 
    Why is email ethics important?
    • A. 

      To prevent being terminated

    • B. 

      To avoid legal issues for the organization and yourself

    • C. 

      To contribute to the positive reputation of the organization

    • D. 

      All of the above

  • 3. 
    Which of the following is acceptable to send via work email?
    • A. 

      Jokes

    • B. 

      Brief status reports & requests for information

    • C. 

      Inspirational messages

    • D. 

      Chain letters

  • 4. 
    Emails are private and cannot be read or accessed by others.
    • A. 

      True

    • B. 

      False

  • 5. 
    To send someone a congratulatory or special thank you message, you should:
    • A. 

      Send a handwritten note, if possilbe

    • B. 

      Send an email

    • C. 

      Via electronic card

    • D. 

      Via Telephone

  • 6. 
    You should use the "Reply All" option frequently.
    • A. 

      True

    • B. 

      False

  • 7. 
    Choose the best e-mail subject line.
    • A. 

      02/25/10 Department Meeting Canceled

    • B. 

      Come to my office right away

    • C. 

      OPEN NOW!

    • D. 

      Question...

  • 8. 
    You should never proofread your emails before sending them. It's just an e-mail after all.
    • A. 

      True

    • B. 

      False

  • 9. 
    Which is appropriate to use in an e-mail?
    • A. 

      Hard to read fonts

    • B. 

      Slang

    • C. 

      Standard English

    • D. 

      Standard English

  • 10. 
    What should you do before sending an e-mail?
    • A. 

      Proofread

    • B. 

      Check your spelling and word choice

    • C. 

      Consider the recipient's communication style

    • D. 

      All of the above