MGT 502 Organizational Behavior - 1
MGT 502 Organizational Behavior - 1
Questions and Answers
- 1.
An OB study is least likely to be used to focus in which of the following problems?
- A.
An increase in absenteeism at a certain company
- B.
A fall in productivity in one shift of a manufacturing plant
- C.
Excessive turnover in volunteer workers at a non-profit organization
- D.
A decrease in sales due to growing foreign competition
Correct Answer
D. A decrease in sales due to growing foreign competitionExplanation
An OB study, or Organizational Behavior study, focuses on understanding and managing individuals and groups within an organization. It primarily deals with human behavior and how it affects the overall functioning of the organization. While the other options in the question involve issues related to employee behavior and performance, a decrease in sales due to growing foreign competition is more related to external market factors rather than internal organizational behavior. Therefore, an OB study is least likely to be used to focus on this particular problem.Rate this question:
-
- 2.
The topic of motivation in OB has been most influenced by which behavioral science discipline?
- A.
Psychology
- B.
Sociology
- C.
Political science
- D.
Corporate strategy
Correct Answer
A. PsychologyExplanation
The correct answer is Psychology. In the field of Organizational Behavior (OB), the study of motivation has been greatly influenced by the discipline of psychology. Psychology focuses on understanding human behavior and the factors that drive individuals to act in certain ways. Motivation, which refers to the internal and external factors that stimulate individuals to achieve certain goals, is a key concept in psychology. Therefore, it is logical to conclude that psychology has had the most influence on the topic of motivation in OB.Rate this question:
-
- 3.
As a manager, one of Ali’s duties is to present awards to outstanding employees within his department. Which Mintzberg’s managerial role is Ali performing, when he does this?
- A.
Leadership role
- B.
Monitor role
- C.
Figurehead role
- D.
Spokesperson role
Correct Answer
C. Figurehead roleExplanation
Ali is performing the figurehead role when he presents awards to outstanding employees within his department. The figurehead role involves representing the organization and performing ceremonial duties. In this case, Ali is acting as a representative of the organization by presenting awards, which is a ceremonial duty that symbolizes recognition and appreciation for the employees' outstanding performance.Rate this question:
-
- 4.
Which one of the following would NOT be considered a human skill in Katz’s structure?
- A.
Decision making
- B.
Communicating
- C.
Working as part of a team
- D.
Listening to others
Correct Answer
A. Decision makingExplanation
Decision making would not be considered a human skill in Katz's structure because Katz's structure categorizes skills into three categories: technical skills, human skills, and conceptual skills. Decision making falls under the category of conceptual skills, which involves the ability to analyze and understand complex situations and make strategic decisions. Human skills, on the other hand, refer to the ability to work well with others, communicate effectively, and build relationships.Rate this question:
-
- 5.
Using operant conditioning, which of the following is NOT a method that can be used to change behavior?
- A.
Negative reinforcement
- B.
Punishment
- C.
Counseling
- D.
Positive reinforcement
Correct Answer
C. CounselingExplanation
Counseling is not a method that can be used to change behavior through operant conditioning. Operant conditioning involves using either positive reinforcement, negative reinforcement, or punishment to shape and modify behavior. Counseling, on the other hand, involves a therapeutic approach that focuses on providing guidance, support, and advice to individuals to help them gain insight, solve problems, and make positive changes in their lives. While counseling can be effective in addressing behavior-related issues, it is not a direct method of behavior change within the framework of operant conditioning.Rate this question:
-
- 6.
Suspending an employee for dishonest behavior is an example of which method of shaping behavior?
- A.
Extinction
- B.
Punishment
- C.
Positive reinforcement
- D.
Negative reinforcement
Correct Answer
B. PunishmentExplanation
Suspending an employee for dishonest behavior is an example of punishment because it involves the application of an aversive consequence (suspension) in response to the employee's dishonest behavior. Punishment aims to decrease the likelihood of the behavior occurring again in the future by associating it with negative consequences. In this case, the suspension serves as a punishment to discourage the employee from engaging in dishonest behavior in the future.Rate this question:
-
- 7.
Which of the following terminal values was ranked as the most important by executives?
- A.
Freedom
- B.
Self-respect
- C.
Family security
- D.
Social security
Correct Answer
B. Self-respectExplanation
Executives ranked self-respect as the most important terminal value because it is a fundamental aspect of individual identity and personal worth. Self-respect refers to the belief in one's own abilities, achievements, and values. For executives, maintaining a strong sense of self-respect is crucial for their leadership roles and decision-making processes. It helps them build confidence, establish credibility, and earn respect from others. Additionally, self-respect drives individuals to set high standards for themselves, strive for personal growth, and maintain integrity in their professional and personal lives.Rate this question:
-
- 8.
A high score in which dimension of the Big Five model predicts good job performance for all occupational groups
- A.
Agreeableness
- B.
Conscientiousness
- C.
Emotional stability
- D.
Openness to experience
Correct Answer
B. ConscientiousnessExplanation
Conscientiousness is the dimension of the Big Five model that predicts good job performance for all occupational groups. This trait refers to being organized, responsible, and dependable. Individuals high in conscientiousness are more likely to be diligent, focused, and committed to their work tasks. They tend to have higher levels of self-discipline and are more likely to follow through on their commitments and meet deadlines. This trait is important for success in various job roles as it is associated with better job performance, higher job satisfaction, and lower turnover rates.Rate this question:
-
- 9.
Which of the following terminal values was ranked as the most important by executives?
- A.
Freedom
- B.
Self-respect
- C.
Family security
- D.
Social security
Correct Answer
B. Self-respectExplanation
Executives ranked self-respect as the most important terminal value because self-respect is a fundamental aspect of one's personal identity and self-worth. It is the belief in one's own abilities, values, and achievements, which contributes to a strong sense of dignity and integrity. Executives likely prioritize self-respect as it influences their decision-making, leadership style, and overall success in their professional and personal lives. By valuing self-respect, executives may strive for authenticity, ethical behavior, and maintaining a positive reputation, which can positively impact their relationships, career progression, and overall well-being.Rate this question:
-
- 10.
Which of the following is an example of an attitude?
- A.
Satisfaction of a person with a job well done
- B.
The opinion that it is never acceptable to steal
- C.
Anger at being unfairly accused of a wrongdoing
- D.
The avoidance of a restaurant where one once received bad service
Correct Answer
C. Anger at being unfairly accused of a wrongdoingExplanation
Anger at being unfairly accused of a wrongdoing is an example of an attitude because it reflects a person's emotional response to a specific situation. Attitudes are a combination of beliefs, feelings, and behaviors towards a particular object, person, or situation. In this case, the attitude of anger is directed towards the unfair accusation, indicating a negative emotional response towards the perceived wrongdoing.Rate this question:
-
- 11.
Factors other than satisfaction that impact one’s decision to leave a current job include all of the following EXCEPT:
- A.
Labor market conditions
- B.
Length of tenure with the organization
- C.
Expectations about alternative job opportunities
- D.
Organizational citizenship behavior
Correct Answer
D. Organizational citizenship behaviorExplanation
Factors other than satisfaction that impact one's decision to leave a current job include labor market conditions, length of tenure with the organization, and expectations about alternative job opportunities. Organizational citizenship behavior, on the other hand, refers to discretionary actions that are not directly rewarded or required but contribute to the overall effectiveness of the organization. It is not a factor that influences one's decision to leave a job, as it pertains to the employee's willingness to go above and beyond their formal job requirements.Rate this question:
-
- 12.
Job satisfaction is best described as _____.
- A.
A result
- B.
A value
- C.
An attitude
- D.
A discipline
Correct Answer
C. An attitudeExplanation
Job satisfaction is best described as an attitude because it refers to an individual's overall feelings and emotions towards their job. It encompasses their level of contentment, fulfillment, and happiness in their work environment. Job satisfaction is subjective and varies from person to person, depending on their perception and experiences. It is not a result, as it is not solely determined by external factors or outcomes. It is also not a value or a discipline, as it does not involve a set of principles or rules to follow.Rate this question:
-
- 13.
Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Hanif’s approach to this problem is termed _____.
- A.
Exit
- B.
Voice
- C.
Loyalty
- D.
Neglect
Correct Answer
C. LoyaltyExplanation
Hanif's approach to the problem can be termed as loyalty. Despite being dissatisfied with his job, Hanif believes in the goodness of his supervisor and hopes that conditions will improve if he just waits. This shows his loyalty towards his supervisor and the organization. He is willing to endure the current situation in the belief that things will get better.Rate this question:
-
- 14.
“Fawad is easy-going at home, but at work he becomes very tense and anxious.” This statement attributes Fawad’s personality more to which of the following?
- A.
Heredity
- B.
Environment
- C.
Situation
- D.
Locus of control
Correct Answer
C. SituationExplanation
The statement suggests that Fawad's behavior and personality vary depending on the situation he is in. At home, he is described as easy-going, while at work, he becomes tense and anxious. This indicates that his personality is influenced more by the situation he is in rather than his heredity or environment.Rate this question:
-
- 15.
People with which type of personality trait commonly make poor decisions because they make them too fast.
- A.
Self-monitors
- B.
Extroverts
- C.
Type As
- D.
Type Bs
Correct Answer
C. Type AsExplanation
Type As commonly make poor decisions because they make them too fast. Type As are known for their competitive and ambitious nature, often exhibiting impatience and a sense of urgency. They tend to be highly driven and goal-oriented, which can lead them to rush into decisions without thoroughly considering all the options or potential consequences. This impulsive decision-making style can result in poor choices and regrets later on.Rate this question:
-
- 16.
Asad, one of your newest employees, is an extravert. Which of the following statements is least likely to be true?
- A.
Asad will probably attend the company picnic
- B.
Asad will be suited to a managerial or sales position
- C.
Asad will probably have a large number of relationships
- D.
Asad will perform well on specialized, detail-oriented tasks
Correct Answer
D. Asad will perform well on specialized, detail-oriented tasksExplanation
Extraverts are known for their outgoing and social nature, which suggests that Asad will likely attend the company picnic and have a large number of relationships. They are also typically suited to managerial or sales positions that involve interacting with others. However, extraverts may struggle with specialized, detail-oriented tasks that require focused attention and precision. Therefore, it is least likely that Asad will perform well on such tasks.Rate this question:
-
- 17.
Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have a(an):
- A.
Internal locus of control
- B.
External locus of control
- C.
Core locus of control
- D.
High emotional stability level
Correct Answer
A. Internal locus of controlExplanation
Sadaf's low absenteeism rate suggests that she takes responsibility for her health and has good health habits. This indicates that she believes she has control over her own actions and outcomes, which aligns with having an internal locus of control. People with an internal locus of control believe that they have the ability to influence events and outcomes in their lives through their own efforts and choices.Rate this question:
-
- 18.
Rizwan is low on conscientiousness. This would lead you to suspect that which of the following statements is most likely to be true about Rizwan?
- A.
He will find comfort in the familiar
- B.
He will be easily distracted
- C.
He will be comfortable with solitude
- D.
He will be nervous, depressed, and insecure
Correct Answer
B. He will be easily distractedExplanation
Based on the given information that Rizwan is low on conscientiousness, it is likely that he will be easily distracted. Conscientiousness is a personality trait associated with being organized, responsible, and focused. Therefore, if Rizwan is low on conscientiousness, it suggests that he may have difficulty staying focused and may be prone to distractions.Rate this question:
-
- 19.
Emotional intelligence appears to be especially relevant in jobs that demand which of the following
- A.
Charisma
- B.
Commitment
- C.
Social Interaction
- D.
Leadership Skills
Correct Answer
C. Social InteractionExplanation
Emotional intelligence is particularly important in jobs that require social interaction because it involves the ability to understand and manage one's own emotions, as well as effectively recognize and respond to the emotions of others. In roles that involve frequent interactions with colleagues, clients, or customers, individuals with high emotional intelligence are better equipped to navigate and build positive relationships. They are more likely to exhibit empathy, communicate effectively, and resolve conflicts, all of which contribute to successful social interactions in the workplace.Rate this question:
-
- 20.
Asma is an honest and straightforward lady. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Asma most likely using?
- A.
Contrast effect
- B.
Halo effect
- C.
Stereotyping
- D.
Projection
Correct Answer
D. ProjectionExplanation
Asma is most likely using the perceptual shortcut of projection. Projection refers to the tendency to attribute one's own thoughts, feelings, and motives onto others. In this case, Asma believes her employees are honest and straightforward because she herself possesses those qualities. She is projecting her own characteristics onto her employees, ignoring any signs that they may be manipulating her.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Oct 04, 2009Quiz Created by
Zubair
Back to top