Mgmt330 Organizational Behavior Ch 12

28 Questions | By Rbow1985 | Last updated: Mar 16, 2022 | Total Attempts: 87

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Organizational Behavior Quizzes & Trivia

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1.

___________________________ is the shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees.
2.

The three components of ______________ are observable artifacts, espoused values, and basic underlying assumptions.
- A.
  
  Organizational Culture
- B.
  
  Diversity Culture
- C.
  
  Organizational Socialization
3.

_______________ include symbols, physical structures, language, stories, rituals, and ceremonies.
- A.
  
  Observable Artifacts
- B.
  
  Espoused Values
- C.
  
  Basic Underlying Assumptions
4.

_______________ are the beliefs, philosophies, and norms that an organization explicitly states. Can range from published documents to verbal statements made by managers.
- A.
  
  Observable Artifacts
- B.
  
  Espoused Values
- C.
  
  Basic Underlying Assumptions
5.

_______________ are taken-for-granted beliefs and philosophies that are so ingrained that employees simply act on them rather than questioning the validity of their behavior in a given situation.
- A.
  
  Observable Artifacts
- B.
  
  Espoused Values
- C.
  
  Basic Underlying Assumptions
6.

_____________________ is the type of organizational culture that is low on both solidarity and sociability in which employees are distant and disconnected from one another
- A.
  
  Communal
- B.
  
  Networked
- C.
  
  Mercenary
- D.
  
  Fragmented
7.

_____________________ is the type of organizational culture where employees think alike but aren't friendly to one another.
- A.
  
  Communal
- B.
  
  Networked
- C.
  
  Mercenary
- D.
  
  Fragmented
8.

_____________________ is the type of organizational culture in which all employees are friendly to one another, but everyone thinks differently and does his/her own thing.
- A.
  
  Communal
- B.
  
  Networked
- C.
  
  Mercenary
- D.
  
  Fragmented
9.

_____________________ is the type of organizational culture which contains friendly employees who all think alike.
- A.
  
  Communal
- B.
  
  Networked
- C.
  
  Mercenary
- D.
  
  Fragmented
10.

_______________ culture is focused on service quality.
- A.
  
  Customer Service
- B.
  
  Diversity
- C.
  
  Creativity
11.

_______________ culture is focused on fostering or taking advantage of a diverse group of employees.
- A.
  
  Customer Service
- B.
  
  Diversity
- C.
  
  Creativity
12.

_______________ culture is focused on fostering a creative atmosphere.
- A.
  
  Customer Service
- B.
  
  Diversity
- C.
  
  Creativity
13.

__________________ is the primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization's culture.
14.

______________ is the process of ensuring that a potential employee understands both the positive and negative aspects of the potential job. This is one of the most inexpensive and effective ways of reducing early turnover among new employees.
15.

_________________ is a process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organizaion. Can provide social knowledge, resources, and psychological support to the junior-level employee from the beginning through to the end of his career.
16.

Person-organization fit has a _________________ effect on Job Performance.
17.

Person-organization fit has a _________________ effect on Organizational Commitment.
18.

Organizations maintain their culture through _______, _______, ___________ and __________________.
19.

Organizations change their cultures by changing their _________ or through ___________ and ___________. Capitalize the answers.
20.

A culture's effectiveness depends on how well it matches the company's ____________. Do not capitalize
21.

Strong cultures exist in organizations when employees agree on the way things are supposed to happen and their __________ are consistent with those ____________. Do not capitalize
22.

Organizations can utilize _____________ and ______________ to improve the socialization of new employees. Do not capitalize
23.

___________________ is the degree to which a person's values and personality match the culture of the organization.
24.

The degree to which employees agree about how things should happen within the organization and behave accordingly. Capitalize
25.

A kind of subculture whose values do not match those of the organization. Capitalize