Geographic location of the workplace
The collective behaviours of individuals within an organization
Organizational procedures, manuals, and dress codes
Superficial details indicating how things are done
Figure out your core values to help define your culture
HR policies and procedures, work environment and quarterly management meetings
The Sales people determine the culture.
Create a one size fits all culture and use posters to communicate it
Ideas of culture are very fragmented
Departments are attempting to integrate culture
Subcultures are forming, differentiating themselves from other departments
None of the above
Practices and behaviours
Other organizations in a similar industry
Avoid ambiguity, diagnose your organization's culture!
Diagnose existing culture to understand the new direction
Be aware of intangible and tangible types of culture
Know your subcultures!
All of the above
To threaten employees with termination
Reward an individual for a team's efforts
To increase competition across departments
To create intrinsic motivation from colleagues acknowledgment and respect
Subcultures can not pose a threat to organizational culture
All subcultures are bad and create barriers to communication form
Subcultures could threaten the credibility of a firm's stated organizational culture
They create a resistance to change
When the company incorporates
When management says its perfect
When employees say its perfect
It's never perfect. It is continuously evolving.
Provide different messages to different audiences over several months
Don't over-communicate as it could lead to confusion and frustration
Communicate multiple times using multiple communication channels
Resistance to change.
When everyone is on board.
Getting customers to agree to the change.
None of the above.