1.
Which of the following best describes the organizational culture?
Correct Answer
A. The collective behaviors of individuals within an organization
Explanation
The correct answer describes organizational culture as the collective behaviors of individuals within an organization. Organizational culture refers to the shared values, beliefs, norms, and practices that shape the behavior of individuals within a company. It encompasses how people interact, communicate, and make decisions within the organization. This includes aspects such as the company's mission, leadership style, teamwork, and employee engagement. Organizational culture plays a crucial role in shaping the overall work environment and influences employee satisfaction, productivity, and organizational performance.
2.
__________________ can help turn routine activities of the workplace into valuable, important actions:
Correct Answer
C. Shared values
Explanation
Shared values can help turn routine activities of the workplace into valuable, important actions. When employees share common values, they are more likely to align their actions and behaviors with those values. This creates a sense of purpose and meaning in their work, making routine tasks feel more significant and valuable. Shared values also foster a sense of unity and collaboration among employees, leading to improved teamwork and productivity. Ultimately, shared values contribute to a positive work culture and a more engaged and motivated workforce.
3.
Which is key to look at when diagnosing the organization's current culture?
Correct Answer
C. Practices and behaviors
Explanation
When diagnosing the organization's current culture, it is important to look at practices and behaviors. This is because practices and behaviors reflect the actual actions and norms within the organization, providing insights into how things are done and what is valued. By observing and analyzing the practices and behaviors exhibited by employees and leaders, one can gain a better understanding of the organization's culture and identify any areas that may need improvement or alignment with the desired culture.
4.
Which of the following must be done when defining the desired culture?
Correct Answer
C. Question the basic assumptions
Explanation
When defining the desired culture, it is necessary to question the basic assumptions. This means critically examining the fundamental beliefs and values that underlie the current culture and considering whether they align with the desired culture. By questioning these assumptions, organizations can identify any misalignments and make necessary changes to shape the culture in the desired direction. Reviewing hiring interview data and taking a cultural run may be helpful in understanding the current culture, but they are not essential steps that must be taken when defining the desired culture.
5.
Of the following, which has the most significant influence on the formation of an organizations culture?
Correct Answer
B. The industry, environment and leaders of the organization
Explanation
The industry, environment, and leaders of an organization have the most significant influence on the formation of its culture. The industry in which the organization operates shapes its values, norms, and practices. The external environment, including factors such as competition and market trends, also influences the culture. Additionally, the leaders of the organization play a crucial role in setting the tone and values within the organization, which ultimately shape its culture. HR policies and procedures and bargaining agreements may have an impact on the culture, but they are not as influential as the industry, environment, and leaders.
6.
Which of the following best describes why it is so difficult to change organizational culture?
Correct Answer
A. People are likely to keep their belief system even if data contradicts otherwise
Explanation
People are likely to keep their belief system even if data contradicts otherwise. This is because beliefs are deeply ingrained in individuals and can be resistant to change. Even when presented with evidence that challenges their beliefs, people tend to rely on cognitive biases and emotional attachments to maintain their existing belief system. This can make it difficult to change organizational culture, as it requires challenging and transforming deeply held beliefs and values within individuals and the organization as a whole.
7.
The set of beliefs and practices that a group of people shares is what?
Correct Answer
A. Psychology
Explanation
The set of beliefs and practices that a group of people shares is referred to as culture, not psychology. Psychology is the scientific study of the human mind and behavior. While psychology may play a role in understanding culture, it is not the correct answer to this question.
8.
True or False: An organization with a weak cultural orientation will be less adaptable to changes.
Correct Answer
B. False
Explanation
An organization with a weak cultural orientation may actually be more adaptable to changes. This is because a weak cultural orientation implies that the organization is less bound by rigid norms, values, and traditions. It may be more open to new ideas and flexible in its approach, making it easier for the organization to adapt to changes in the external environment.
9.
Who proposed the Iceberg model?
Correct Answer
D. Edgar Schein
Explanation
Edgar Schein proposed the Iceberg model. The Iceberg model suggests that there are visible and invisible aspects of organizational culture. The visible aspects include behaviors, symbols, and artifacts, while the invisible aspects include values, beliefs, and assumptions. Schein's model emphasizes the importance of understanding and addressing the underlying, invisible aspects of culture in order to bring about meaningful change within an organization.
10.
What do organizations need to do to achieve success?
Correct Answer
A. Adaptability
Explanation
In order to achieve success, organizations need to be adaptable. This means being able to adjust to changing circumstances, market conditions, and customer demands. By being flexible and open to change, organizations can stay ahead of the competition and effectively respond to new opportunities and challenges. Adaptability allows organizations to innovate, improve their products and services, and stay relevant in a constantly evolving business environment. It also enables them to effectively navigate uncertainties and disruptions, ensuring their long-term success.