Mgmt330 Organizational Behavior Ch 10

30 Questions | Total Attempts: 179

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Organizational Behavior Quizzes & Trivia

Questions and Answers
  • 1. 
    ____________ is the use of power and influence to direct the activities of followers toward goal achievement.
  • 2. 
    ______________ is the ability to influence the behavior of others and resist unwanted influence in return.
  • 3. 
    _______________ is an Organizational Power which is derived from a position of authority inside the organization and is sometimes referred to as "formal authority".
    • A. 

      Legitimate power

    • B. 

      Reward power

    • C. 

      Coercive power

  • 4. 
    _______________ is an Organizational Power which exists when someone has control over the resources or rewards another person wants. 
    • A. 

      Legitimate power

    • B. 

      Reward power

    • C. 

      Coercive power

  • 5. 
    _______________ is an Organizational Power which exists when a person has control over punishments in an organization. 
    • A. 

      Legitimate power

    • B. 

      Reward power

    • C. 

      Coercive power

  • 6. 
    ______________ power is a Personal Power which is derived from a person's skill or knowledge on which others depend.
    • A. 

      Expert

    • B. 

      Referent

  • 7. 
    ______________ power is a Personal Power which exists when others have a desire to identify and be associated with a person.
    • A. 

      Expert

    • B. 

      Referent

  • 8. 
    Rational persuasion, consultation, inspirational appeals, and collaboration are ___________ effective influence tactics.
    • A. 

      The most

    • B. 

      The least

    • C. 

      Moderately

  • 9. 
    Pressure and the forming of coalitions are _____________ effective in influencing others.
    • A. 

      The most

    • B. 

      The least

    • C. 

      Moderately

  • 10. 
    Ingratiation, exchange, personal appeals, and appraising are _____________ effective in influencing others.
    • A. 

      The most

    • B. 

      The least

    • C. 

      Moderately

  • 11. 
    Occurs when one party attempts to get his or her own goals met without concern for the other party's results. Could be considered win-lose.
    • A. 

      Avoiding

    • B. 

      Competing

    • C. 

      Accommodating

    • D. 

      Collaboration

    • E. 

      Compromise

  • 12. 
    Occurs when one party wants to remain neutral, stay away from conflict, or postpone the conflict to gather information or let things cool down. Usually results in an unfavorable result for everyone. 
    • A. 

      Avoiding

    • B. 

      Competing

    • C. 

      Accommodating

    • D. 

      Collaboration

    • E. 

      Compromise

  • 13. 
    Occurs when one party gives in to the other and acts in a completely unselfish way.  
    • A. 

      Avoiding

    • B. 

      Competing

    • C. 

      Accommodating

    • D. 

      Collaboration

    • E. 

      Compromise

  • 14. 
    Occurs when both parties work together to maximize outcomes. Seen as win-win. 
    • A. 

      Avoiding

    • B. 

      Competing

    • C. 

      Accommodating

    • D. 

      Collaboration

    • E. 

      Compromise

  • 15. 
    Occurs when conflict is resolved through give-and-take concessions. It is the most common form of conflict resolution.  
    • A. 

      Avoiding

    • B. 

      Competing

    • C. 

      Accommodating

    • D. 

      Collaboration

    • E. 

      Compromise

  • 16. 
    ______________ is the most effective form of conflict resolution, as well as being the most difficult to come by. 
    • A. 

      Avoiding

    • B. 

      Competing

    • C. 

      Accommodating

    • D. 

      Collaboration

    • E. 

      Compromise

  • 17. 
    A type of leadership style in which the leader makes the decisions alone without asking for opinions or suggestions of the employees in the work unit.
    • A. 

      Autocratic

    • B. 

      Consultative

    • C. 

      Facilitative

    • D. 

      Delagative

  • 18. 
    A type of leadership style in which the leader presents the problem to employees, asking for their opinions and suggestions before ultimately making the decision himself.
    • A. 

      Autocratic

    • B. 

      Consultative

    • C. 

      Facilitative

    • D. 

      Delagative

  • 19. 
    A type of leadership style in which the leader presents the problem to a group of employees and seeks consensus on a solution, making sure that his or her own opinion receives no more weight than anyone else's.
    • A. 

      Autocratic

    • B. 

      Consultative

    • C. 

      Facilitative

    • D. 

      Delagative

  • 20. 
    A type of leadership style in which the leader gives the employee the responsibility for making decisions within some set of specified boundary conditions.
    • A. 

      Autocratic

    • B. 

      Consultative

    • C. 

      Facilitative

    • D. 

      Delagative

  • 21. 
    The _____________________ suggests that the focus should shift away from autocratic, consultative, facilitative, and delagative leaders to autocratic, consultative, facilitative, and delagative situations. Do not capitalize
  • 22. 
    _______________________ behaviors include organization and production sorts of duties.
    • A. 

      Initiating structure

    • B. 

      Consideration

  • 23. 
    ________________ behaviors include membership, integration, communication, recognition, and representation sorts of duties.
    • A. 

      Initiating structure

    • B. 

      Consideration

  • 24. 
    _________________ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model. Tries to change the way employees view their work.
    • A. 

      Transformational

    • B. 

      Transactional

    • C. 

      Inspirational

  • 25. 
    A transformational leadership behavior where the leader behaves in ways that earn the admiration, trust, and respect of followers, causing the followers to want to identify with and emulate the leader. Synonymous with charisma
    • A. 

      Idealized influence

    • B. 

      Inspirational motivation

    • C. 

      Intellectual stimulation

    • D. 

      Individualized consideration

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