Management Skills Quiz

1. When your boss is a high C, you should

Provide information in writing and give lots of detail

Show your support and that you value teamwork

Not tell him/her what to do, only provide recommendations

Give high concepts and big ideas and generate lots of enthusiasm for boss’s projects; also limit the facts and figures

2. When your boss is a high S, you should

Provide information in writing and give lots of detail

Show your support and that you value teamwork

Not tell him/her what to do, only provide recommendations

Give high concepts and big ideas and generate lots of enthusiasm for boss’s projects; also limit the facts and figures

3. Who made this statement regarding the concept of Managing Up? “You don’t have to like or admire your boss, nor do you have to hate him. You do have to manage him, however, so that he becomes your resource for achievement, accomplishment, and personal success.”

Ken Blanchard

Peter Drucker

President Obama

Tom Peters

4. The “When Egos Collide” video segments examined behavior challenges of each style and the importance of gaining commitment and ______________ from our employees. Fill in the blank.

Schedule

Additional time at work

Engagement

Agreement

5. Common sense takeaways from the Managing Up material include all but which one of the following?

Be flexible

Make life easier, not harder, for the people above you

Anticipate, anticipate and anticipate some more

Your are #1 and your agenda should come first

Your boss’s agenda comes first

6. If you decide to apply the Managing Up concepts, what is the first step toward better relationships with those above you in the organization?

Make sure you know your behavioral style

Make sure you know the other person’s behavior style

State the desired benefits or outcomes you want to achieve by better managing those above you

Demonstrate your flexibility and willingness to adapt

7. A chart in your workbook proved to be a very valuable tool in deciding how willing and able your employee might be in a certain situation and the appropriate leadership style to use. If you determined that your employee was very able and very willing to take on a task, what would be the best leadership approach for you to take?

Direct

Empowering

Supportive

Combination

8. When your boss is a high i, you should

Provide information in writing and give lots of detail

Show your support and that you value teamwork

Not tell him/her what to do, only provide recommendations

Give high concepts and big ideas and generate lots of enthusiasm for boss’s projects; also limit the facts and figures

9. When your boss is a high D, you should

Provide information in writing and give lots of detail

Show your support and that you value teamwork

Not tell him/her what to do, only provide recommendations

Give high concepts and big ideas and generate lots of enthusiasm for boss’s projects; also limit the facts and figures

10. If you determined that your employee had low ability, because she was new to the job, but was very willing to take on a task, what would be the best leadership approach for you to take?

Direct

Empowering

Supportive

Combination