Know Your QMS Part II.

The statement is suggesting that any problems related to learning center facilities or IT issues should be reported and recorded in the Learning Center Facilities Helpdesk database. This implies that there is a specific system in place to track and address these issues. Therefore, the answer is true.

The correct answer is "To continually meet or exceed our customer’s needs and requirements." This answer accurately reflects FlightSafety International's quality policy, which emphasizes the importance of consistently meeting or surpassing the expectations and demands of their customers.

The answer states that a need is something the customer would like to have, while a requirement is something that the customer must receive. This implies that a need is a preference or desire, whereas a requirement is a necessity or obligation.

FlightSafety's QMS conforms to ISO 9001 means that FlightSafety's Quality Management System (QMS) has been designed and implemented in accordance with the ISO 9001 standard. This indicates that FlightSafety has established processes and procedures that meet the requirements of ISO 9001, which is a globally recognized standard for quality management. By conforming to ISO 9001, FlightSafety demonstrates its commitment to providing high-quality aviation training and ensuring customer satisfaction.

The Quality Management System (QMS) for FlightSafety International provides several benefits. Firstly, it increases customer satisfaction by improving understanding and communication between the company and its customers. Secondly, it reduces regulatory oversight, which means that the company can operate more efficiently without excessive regulatory interference. Lastly, it helps in reducing costs through process improvement, allowing the company to streamline its operations and save money. Therefore, all of the above options are benefits of the QMS for FlightSafety International.

Customers and clients have different roles and responsibilities in the context of FlightSafety International (FSI). Customers are the ones who enter into a contract with FSI and are responsible for paying the training bill. On the other hand, clients are the individuals who actually receive the training. This implies that customers may be different from the individuals who benefit from the training provided by FSI.

The correct answer is PDL. PDL stands for Product Data Library, which is a system used to store and manage product data. This system allows for easy access and retrieval of product information, which is essential for effective product development and management. By entering errata in the PDL, any errors or updates can be documented and tracked, ensuring that the product data is accurate and up to date.

The correct answer is Training Delivery, Customer Support, Training Equipment Support. These functions are included in the scope of the QMS, which stands for Quality Management System. The QMS ensures that these areas are properly managed and controlled to maintain the quality of the learning center's operations. Financial Management, FlightSafety Simulation Systems, Courseware Support Division, and Human Resources are not mentioned as part of the QMS scope in the given options.

The statement is false because the CSIP List is not found on the PDL.

RMS stands for Requirement Management System. This system is used to manage and track requirements throughout the software development process. It helps in capturing, analyzing, and documenting requirements, as well as ensuring that they are met during the development and testing phases. A Requirement Management System provides a centralized platform for stakeholders to collaborate, communicate, and make informed decisions regarding the project requirements. This system improves efficiency, reduces errors, and enhances the overall quality of the software product.