We welcome you to this quality management quiz. Quality management is the act of seeing all the activities that should be maintained to desire a level of perfection. There are basically four types of quality management, namely ISO 9001, AS9100, Six Sigma, and CMMI. Customer focus, Leadership, the Process approach, and Relationship management are some factors that affect quality management. The questions in the quiz are carefully curated to help you get a better idea of the concept. Remember to share the quiz with your friends and family.
Yes, it is based on ISO 9001 and has more details for automotive companies.
No, it is a Technical Specification based on Military standard 16949.
Yes, it is just a different name of the same standard.
None of the above
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Internal audits are conducted to comply with ISO TS requirements
Internal audits are conducted to check conformity to internal procedures
Internal audits are conducted to check conformity to internal procedures, and also to find opportunities for improvement
None of above
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Customer-focused
Total employee involvement
Process-centered
All of the above
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Pre-production /pre-series phase and ramp-up phase are mentionned only slightly.
Building of a control plan is mentionned very shortly
Use of FMEA is not mentionned
None of above
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At least its internal processes as stated by their process map.
Auditing products is necessary and good enough, as company strives to get customer satisfaction.
Auditing industrial process is necessary and good enough, as quality of product is a result of a good process.
At least its internal processes as stated by their process map,but process audit and product audit should be conducted as well
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A minimum of 52 indicators is required by ISO TS. It includes quality performance, cost, environment, health and safety.
Main performance indicators should not be more than 20 for any middle size company, otherwise it is too complicatde to follow. It may include, cost, environment, health and safety.
There should be only one indicator, linked to return on investment.
None of above
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Quite detailed: they mention analysis of claims from the field, how to make a control plan, how to deal with NG parts.
Not very detailed, as ISO standards are quite generic.
Extremely detailed: there is a list of 234 very precise requirements that a company must follow strictly to be certified.
None of above
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Yes they are, as they should reflect customer satisfaction and be split down to the process and explained to the workers
No they are not, as it takes a lot of time to make charts and calculation, and it is better to spare time to work on the product.
Yes they are, as they enable to measure progress and results of action plans
None of above
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