Explore key concepts in quality management with the World Quality Day 2010 Quiz. Assess your knowledge on Quality Gurus, famous quality awards, and Six Sigma terminology. Ideal for professionals enhancing their quality management skills.
Deming
Jack Welch
Crosby
Juran
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Dividing a particular customer into parts that are more easily understood
Grouping customers by one or more criteria
Maintaining secure customer listings to minimize communication among them
Eliminating or “cutting off” customers with poor credit history
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Someone who is trained on Six Sigma.
Someone performing ISO Audit.
All who have won “Quality Award”
Employees involved in writing Business Excellence document
All Max India employees irrespective of their function and role.
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Juran
Deming
Crosby
Taguchi
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Solution Prioritization Matrix
Cause and Effect Diagrams
Pareto Diagram
Relationship Matrix
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Box Plots
Pareto Diagram
Regression Analysis
Histogram
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Juran
Ishakawa
Crosby
Feigenbaum
Taguchi
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Business Performance
Service Excellence
Trust
All of the above
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The team that has had the most impact on the bottom line.
The person who has coordinated teams most effectively
The individual who has outpaced all others in six sigma knowledge
None of the above
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