ISO Quality System! Basic Trivia Quiz

1. How do you know your job responsibilities?

From what the others around me are doing

From my job description

From the classified ad that I answered

I don't know

Your job description will give a detailed description of what is expected of you here at Express-1 and your specific job responsibilities.

Explanation

Your job description will give a detailed description of what is expected of you here at Express-1 and your specific job responsibilities.

2. What is Express-1's Quality Policy?

Providing value through superior performance, innovative solutions and outstanding people.

Providing value through the lowest cost in the industry.

Providing value through satisfactory performance, well thought out ideas and more vacation time for employees.

Express-1's quality policy is focused on providing value to its customers. This is achieved through superior performance, meaning that the company strives to exceed customer expectations and deliver high-quality services. Additionally, Express-1 aims to provide innovative solutions, which suggests that they are constantly seeking new and improved ways to meet customer needs. Lastly, the company values outstanding people, indicating that they prioritize hiring and retaining talented individuals who can contribute to the company's success. Overall, Express-1's quality policy emphasizes delivering value through excellence, innovation, and exceptional employees.

Explanation

Express-1's quality policy is focused on providing value to its customers. This is achieved through superior performance, meaning that the company strives to exceed customer expectations and deliver high-quality services. Additionally, Express-1 aims to provide innovative solutions, which suggests that they are constantly seeking new and improved ways to meet customer needs. Lastly, the company values outstanding people, indicating that they prioritize hiring and retaining talented individuals who can contribute to the company's success. Overall, Express-1's quality policy emphasizes delivering value through excellence, innovation, and exceptional employees.

3. ISO 9001:2015 requires you to get rid of your management representative

True

False

ISO 9001:2015 does not require you to get rid of your management representative. The standard actually requires organizations to appoint a management representative who is responsible for ensuring that the quality management system is established, implemented, and maintained. The management representative plays a crucial role in coordinating various aspects of the quality management system and acts as a liaison between top management and employees. Therefore, the statement that ISO 9001:2015 requires you to get rid of your management representative is false.

Explanation

ISO 9001:2015 does not require you to get rid of your management representative. The standard actually requires organizations to appoint a management representative who is responsible for ensuring that the quality management system is established, implemented, and maintained. The management representative plays a crucial role in coordinating various aspects of the quality management system and acts as a liaison between top management and employees. Therefore, the statement that ISO 9001:2015 requires you to get rid of your management representative is false.

4. Where is the closest posting of the Quality Statement to your work area?

On the door of the Trainer's office

In the lunch room

Posted throughout the building in several places

All of the above

The correct answer is "All of the above" because the question asks for the closest posting of the Quality Statement to the work area, and it states that the Quality Statement is posted on the door of the Trainer's office, in the lunch room, and throughout the building in several places. Therefore, all of these options are correct as they all mention locations where the Quality Statement is posted.

Explanation

The correct answer is "All of the above" because the question asks for the closest posting of the Quality Statement to the work area, and it states that the Quality Statement is posted on the door of the Trainer's office, in the lunch room, and throughout the building in several places. Therefore, all of these options are correct as they all mention locations where the Quality Statement is posted.

5. How do you access the Express-1 Quality System?

Located on the Express-1.com public website.

In a file located in the Human Resource office.

Express-1 Resource Center link on the Intranet home page.

Express-1 Quality System can be accessed through the Employement Resource Center link located on the Intranet page.

Explanation

Express-1 Quality System can be accessed through the Employement Resource Center link located on the Intranet page.